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Added 5 mins ago
PC
Lead Specialist – IT SAP
Parkland Corporation
Calgary, AB
- Full-time
Key member of the Supply Chain configuration team responsible for the functional design, configuration, and validation of the SAP solution supporting logistics modules in an engineer to…
Added 5 mins ago
WI
Environmental Engineer – Fuel Tank Systems
WSP in Canada
Vaughan, ON
- Full-time
Build the Future with Us – As an Experienced Environmental Engineer within our Contaminated Lands team in Barrie, Ontario, you will shape environmental solutions that protect communities,…
Added 5 mins ago
PE
Process Engineer
Paladin Energy
Saskatoon, SK
- Full-time
This is a career-defining opportunity for an ambitious and technically strong Process Engineer to join one of Canada's most exciting new uranium developments and play a pivotal role in…
Added 5 mins ago
WI
Civil Engineer, Municipal Engineering & Land Development
WSP in Canada
Smithers, BC
- Full-time
WSP is seeking an experienced Civil Engineer (Municipal & Land Development) to join our growing Infrastructure team in Smithers, BC.
Added 5 mins ago
SG
Senior Solution Designer
SRA Group
NB · New Brunswick, Canada
- $85 to $90 CAD / hour
- Contract
This is a client-facing role requiring strong consulting, solution design, and stakeholder engagement capabilities. The successful candidate will partner closely with client business and…
Added 5 mins ago
WI
Civil Engineer, Municipal Engineering & Land Development
WSP in Canada
Smithers, BC
- Full-time
WSP is seeking an experienced Civil Engineer (Municipal & Land Development) to join our growing Infrastructure team in Smithers, BC.
Added 5 mins ago
AE
Senior Long-Term Mining Engineer, Underground
Agnico Eagle Mines Limited
Dobie, ON
- Full-time
10+ years of experience in underground mining with at least 5 years’ experience in mine design;
Added 7 mins ago
WI
Environmental Engineer – Fuel Tank Systems
WSP in Canada
Markham, ON
- Full-time
Build the Future with Us – As an Experienced Environmental Engineer within our Contaminated Lands team in Barrie, Ontario, you will shape environmental solutions that protect communities,…
Added 7 mins ago
WI
Civil Engineer, Municipal Engineering & Land Development
WSP in Canada
Terrace, BC
- Full-time
WSP is seeking an experienced Civil Engineer (Municipal & Land Development) to join our growing Infrastructure team in Terrace, BC.
Added 7 mins ago
WI
Environmental Engineer – Fuel Tank Systems
WSP in Canada
Barrie, ON
- Full-time
Build the Future with Us – As an Experienced Environmental Engineer within our Contaminated Lands team in Barrie, Ontario, you will shape environmental solutions that protect communities,…
Added 7 mins ago
C
Senior Google Cloud Data Engineer
CGI
Halifax, NS
- Full-time
We are seeking a Senior Google Cloud Data Specialist to design, build, and optimize scalable data solutions on Google Cloud Platform (GCP).
Added 7 mins ago
WI
Civil Engineer-in-Training
WSP in Canada
Kamloops, BC
- Full-time
…Engineering-in-Training, you will contribute to the planning, design, and delivery of municipal infrastructure projects including roadways, water distribution systems, sanitary sewers,…
Added 7 mins ago
T
Architectural Project Manager
TransLink
Vancouver, BC · Greater Vancouver, BC
- $91,840 to $137,760 CAD / year
- Full-time
…Professional (PMP), Leadership in Energy and Environmental Design (LEED), Member of the Canadian Institute of Planners (MCIP), Architectural Institute of British Columbia (AIBC)…
Added 7 mins ago
MV
*Senior Project Engineer
Metro Vancouver
Burnaby, BC
- Full-time
Our Water Services Department is seeking a *Senior Project Engineer who will be responsible for providing controls and automation programming, technical support, electrical and…
Added 7 mins ago
Z
Lead Data Engineer
ZS
Toronto, ON
- Full-time
Oversee the design and implementation of robust, scalable, and reliable data systems, ensuring high performance and alignment with business goals.
Added 7 mins ago
BP
Senior Production Engineer Scheduling
BNP Paribas
Montreal, QC
- Full-time
…Global Head of Automation Services in EMEA, the production Engineer will be accountable for the technical support as well as the projects delivery for the Production and non-production…
Added 7 mins ago
N
Staff Optical Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
As a Staff Optical Design Verification Test (ODVT) Engineer, you will lead the comprehensive testing, validation, and performance characterization of the next generation of coherent…
Added 7 mins ago
WI
Senior Electrical Engineer - Mission Critical & Data Centers
WSP in Canada
Toronto, ON
- Full-time
…digital infrastructure across Canada. As a Senior Electrical Engineer, you will provide technical leadership on some of the most complex and innovative data center projects in the industry,…
Added 7 mins ago
WI
Senior Electrical Engineer - Mission Critical & Data Centers
WSP in Canada
Ottawa, ON
- Full-time
…digital infrastructure across Canada. As a Senior Electrical Engineer, you will provide technical leadership on some of the most complex and innovative data center projects in the industry,…
Added 7 mins ago
WI
Senior Engineer, Bridges
WSP in Canada
Calgary, AB
- Full-time
Eligible for Professional Engineer (P.Eng.) licence in Alberta.
Added 7 mins ago
B
Engineering Director, IT Cooling
Brunel
Calgary, AB
- $180,000 to $230,000 CAD / year
- Full-time
Lead the North American IT Cooling engineering organization responsible for the design of cold plates, cold plate loops, manifolds, and related cooling technologies.
Added 9 mins ago
Civil Engineer-in-Training
WSP
Kamloops, BC
…Engineering-in-Training, you will contribute to the planning, design, and delivery of municipal infrastructure projects including roadways, water distribution systems, sanitary sewers,…
Added 9 mins ago
Project Manager
WSP
Medicine Hat, AB
Manage the planning, design, and execution of water, wastewater, stormwater, and roadway systems from concept through construction.
Added 9 mins ago
B
Principal Cloud Engineer
BMO
Toronto, ON · BMOPLACE
- Full-time
We are seeking an enthusiastic, passionate professional for a Principal Cloud Engineer position with 8+ years of experience in multiple large scale Azure enterprise environments. We are…
Added 9 mins ago
Graduate Geotechnical Engineer - 2027
Mott MacDonald
Vancouver, BC

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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