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Added 10 mins ago
MG
Java Engineer
Matrix Global
Toronto, ON
- Full-time
Design, develop, test, and maintain high-performance Java-based applications and RESTful APIs.
Added 39 mins ago
K
Senior Engineer, Software Design
Kinectrics
Toronto, ON
- Full-time
…working for Kinectrics. Other elements may also include pay for performance programs (merit pay and discretionary annual performance bonuses), comprehensive health benefits and wellness…
Added 41 mins ago
TI
AI Software Development Engineer in Test
Trimble Inc.
Kamloops, BC · Canada - Kamloops, BC
- Full-time
Shape the Future of Construction AI as an AI Software Developer Engineer in Test!
Added 54 mins ago
OC
Metallurgy Supervisor
Orano Canada
SK · Saskatchewan, Canada
- $134,550 to $158,300 CAD / year
- Full-time
Provide leadership by example and mentoring to the Metallurgy team, including timely performance feedback on short term tasks, objectives and behaviours
Added 56 mins ago
Metallurgy Supervisor
Orano
SK · McClean Lake, Saskatchewan
Provide leadership by example and mentoring to the Metallurgy team, including timely performance feedback on short term tasks, objectives and behaviours
Added 1 hour ago
SF
Senior Consultant, Digital Analytics - Simplii Financial
Simplii Financial
Toronto, ON
- Full-time
…frameworks and analyze data from a variety of sources to develop performance metrics and actionable insights that enhance the client experience. You identify meaningful trends, anomalies,…
Added 1 hour ago
MC
Refrigeration Mechanic
Mobilize Connect
UBC-Point Grey, BC · UBC Vancouver Campus, BC
- Full-time
- Test and optimize equipment performance after repairs
Added 1 hour ago
HW & SW Applications Admin 1
Celestica International LP
Toronto, ON
…the rapid iteration and specialized tools necessary for high-performance product development, directly executing provisioning workflows that accelerate engineering velocity and eliminate…
Added 2 hours ago
TI
AI Software Development Engineer in Test
Trimble Inc.
Kamloops, BC
- Full-time
Shape the Future of Construction AI as an AI Software Developer Engineer in Test!
Added 2 hours ago
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Mine Operations Superintendent
Nutrien
Allan, SK
- Full-time
Ensure compliance with all Corporate and Divisional goals related to performance metrics, safety systems, and operational excellence.
Added 2 hours ago
C
HW & SW Applications Admin 1
Celestica
Toronto, ON
- Full-time
…the rapid iteration and specialized tools necessary for high-performance product development, directly executing provisioning workflows that accelerate engineering velocity and eliminate…
Added 2 hours ago
Aircraft Maintenance Engineer - Structures - Calgary
WestJet Group
Calgary, AB
Pass a pre-employment alcohol and drug screening test for substances including Alcohol, Psychoactive Substances, Illicit Drugs and Cannabis
Added 2 hours ago
I(
Mechanical & Structural Design Engineer
ITPS (Canada) LTD
London, ON
- $72,000 to $85,000 CAD / year
- Full-time
As a Mechanical & Structural Design Engineer, you will be central to our innovative modification projects across a wide range of aircraft. Your designs will directly impact the performance,…
Added 3 hours ago
I
Custom IC Layout Engineer
Inpho
Ottawa, ON · Kanata, ON
- Full-time
Role Description The Custom IC Layout Engineer is a full-time, on-site role based in Calgary, AB. This position is responsible for designing and implementing custom IC layouts for photonic…
Added 3 hours ago
PC
Process Engineer
Paladin Canada
Saskatoon, SK
- Full-time
This is a career-defining opportunity for an ambitious and technically strong Process Engineer to join one of Canada's most exciting new uranium developments and play a pivotal role in…
Added 3 hours ago
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Lead Specialist – IT SAP
Parkland Corporation
Calgary, AB
- Full-time
…validation of the SAP solution supporting logistics modules in an engineer to order…
Added 3 hours ago
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Process Engineer
Paladin Energy
Saskatoon, SK
- Full-time
This is a career-defining opportunity for an ambitious and technically strong Process Engineer to join one of Canada's most exciting new uranium developments and play a pivotal role in…
Added 3 hours ago
WI
Graduate Project Engineer or Geoscientist
WSP in Canada
St. Catharines, ON
- Full-time
Support drilling, test pitting, and other subsurface investigations that help teams understand geological and hydrogeological conditions.
Added 3 hours ago
WI
Graduate Project Engineer or Geoscientist
WSP in Canada
St. Catharines, ON
- Full-time
Support drilling, test pitting, and other subsurface investigations that help teams understand geological and hydrogeological conditions.
Added 3 hours ago
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Staff Optical Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
As a Staff Optical Design Verification Test (ODVT) Engineer, you will lead the comprehensive testing, validation, and performance characterization of the next generation of coherent…
Added 3 hours ago
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Senior Consultant, Digital Analytics - Simplii Financial
CIBC
Toronto, ON
- Full-time
…frameworks and analyze data from a variety of sources to develop performance metrics and actionable insights that enhance the client experience. You identify meaningful trends, anomalies,…
Added 3 hours ago
CN
Process Engineer (EIT or P.Eng.)
Canadian Natural
Fort McMurray, AB
- Full-time
Provide operational guidelines to plant operators to maximize plant performance, manage equipment operational issues, execute equipment and process test plans, as well as manage process…
Added 3 hours ago
Electrician
INNIO
Welland, ON
…in Welland Ontario Canada, reporting to the Lead Production Test Engineer. In this role, you will lead the operation and troubleshooting of highly complex engine, generator and test bench…
Added 3 hours ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…illustration experience. We are seeking a Full-Stack Software Engineer to join our Calculations Squad and develop capabilities that help advisors and customers make informed life insurance…
Added 4 hours ago
C
Geotechnical Engineer ***Signing Bonus May Apply***
CPKC
Toronto, ON
- Full-time
…including physical, vision, hearing, and a negative company drug test, is required. Post-hire qualification drug testing may also be…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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