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Added 12 mins ago
TT
Sales Development Representative
trane technologies
Montreal, QC
- Full-time
…Nuvolo, and more - combines technical expertise with advanced analytics to create data-driven solutions that add real value for customers, communities, and the planet. Whether you're…
Added 12 mins ago
MG
Principal Engineer / Architect
Matrix Global
Toronto, ON
- Full-time
We are seeking a highly skilled and hands-on Principal Engineer / Architect to lead the architecture, design, and delivery of next-generation cloud-native data and application platforms.…
Added 57 mins ago
A
Information Technology - Senior Analytics Engineer/Analytics Engineer, Marketing & Transformation Technology
Aritzia
Vancouver, BC
- Full-time
…empower self-serve analysis, reporting, and data science. As the Senior Analytics Engineer / Analytics Engineer, you will support and enable the business, apply data modeling expertise, and…
Added 1 hour ago
AI Engineer Intern (Masters)
Electronic Arts
Vancouver, BC
As a Software Engineer with expertise in AI/ML systems and platform development, you will help create a scalable AI Platform.
Added 1 hour ago
RB
Senior AI/ML Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Big Data Management, Data Mining, Data Science, Deep Learning, Machine Learning (ML), Predictive Analytics, Programming Languages
Added 1 hour ago
SF
Senior Consultant, Digital Analytics - Simplii Financial
Simplii Financial
Toronto, ON
- Full-time
…our digital properties is one of our most valuable assets. As Senior Consultant, Digital Analytics, you are responsible for building and managing the analytics infrastructure that powers…
Added 1 hour ago
A
Information Technology - Senior Analytics Engineer/Analytics Engineer, Marketing & Transformation Technology
Aritzia
Vancouver, BC
- Full-time
…empower self-serve analysis, reporting, and data science. As the Senior Analytics Engineer / Analytics Engineer, you will support and enable the business, apply data modeling expertise, and…
Added 1 hour ago
SO
Sr. Software Engineer
Spirit Omega Inc.
Remote, Canada
- $77 to $85 CAD / hour
- Contract
- Remote
Our client is seeking a highly experienced Senior MuleSoft Developer to support a large-scale enterprise learning platform transformation and migration program. This role will lead the…
Added 2 hours ago
AI
JAMS Platform Engineer
Apptoza Inc.
Toronto, ON
- Contract
Seeking a hands-on engineer to drive the reliability| automation and modernization of the enterprise JAMS workload automation platform. The role combines JAMS platform expertise with…
Added 2 hours ago
Senior AI Engineer
Charger Logistics Inc
Brampton, ON
We are looking for a highly motivated Sr. AI Engineer to join our team based out of our Brampton office and contribute to the development of AI-driven solutions for various departments.…
Added 3 hours ago
AP
Senior Business Intelligence Engineer
Arobas Personnel
Toronto, ON
- Full-time
Arobas Personnel is seeking a Senior Business Intelligence Engineer for a mandate with one of its clients located in Toronto.
Added 3 hours ago
V
Product Manager
Vasco
Remote, Canada
- Full-time
- Remote
Experience. You bring 5+ years of relevant product experience in B2B software. Adjacent paths, such as engineer or designer turned PM, count when the product calls were yours.
Added 3 hours ago
A
Sr. Support Operations Manager
Ashby
Canada
- Full-time
…we've built out dedicated functions to support it: a Systems Engineer keeping our tooling running, a Workforce Management practice ensuring we have the right coverage at the right times, a…
Added 3 hours ago
HD
Databricks Engineer
Hire DigITalent Inc.
Toronto, ON · Greater Toronto Area, Canada
- $90 to $110 CAD / hour
- Contract
…marketing and promotions. The project team needs a seasoned Senior Data Engineer to help lead the charge, stabilize key deliverables, and guide our technical strategy. This is a critical…
Added 3 hours ago
GS
Artificial Intelligence Engineer
Gala Solutions
Montreal, QC
- Contract
Experience Level: Level 3 (senior): 5-7 years
Added 3 hours ago
CL
Senior AI Engineer
Charger Logistics Inc.
Brampton, ON
- Full-time
We are looking for a highly motivated Sr. AI Engineer to join our team based out of our Brampton office and contribute to the development of AI-driven solutions for various departments.…
Added 3 hours ago
SG
Senior Solution Designer
SRA Group
NB · New Brunswick, Canada
- $85 to $90 CAD / hour
- Contract
Seeking a highly experienced Senior Solution Designer based in Canada to join our Data & Analytics practice. The ideal candidate will possess deep expertise in Microsoft Fabric, Azure…
Added 3 hours ago
C
Senior Google Cloud Data Engineer
CGI
Halifax, NS
- Full-time
We are seeking a Senior Google Cloud Data Specialist to design, build, and optimize scalable data solutions on Google Cloud Platform (GCP).
Added 3 hours ago
Z
Lead Data Engineer
ZS
Toronto, ON
- Full-time
The Data Engineering Lead is a senior technical professional responsible for designing, building, and optimizing scalable data architectures and processes to enable efficient data…
Added 3 hours ago
C
Senior Consultant, Digital Analytics - Simplii Financial
CIBC
Toronto, ON
- Full-time
…our digital properties is one of our most valuable assets. As Senior Consultant, Digital Analytics, you are responsible for building and managing the analytics infrastructure that powers…
Added 4 hours ago
Senior Software Developer, Mobile (iOS), Platforms and Devices
Google
Waterloo, ON
…mobile; the list goes on and is growing every day. As a software engineer, you will work on a specific project critical to Google’s needs with opportunities to switch teams and projects as…
Added 4 hours ago
SI
Senior iOS Engineer
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
We are seeking a Senior iOS Engineer to join our Growth Retention & Monetization team. You will be the iOS technical owner for the team across the Everand and Scribd apps, and lead the…
Added 4 hours ago
SI
Senior Data Engineer / Data Modeler – Banking Domain
Spruce InfoTech Inc.
Toronto, ON
- Contract
Role Overview: We are looking for a hands-on Senior Data Engineer / Data Modeler with strong expertise in both Data Engineering and Data Modeling. The consultant must have excellent Python…
Added 5 hours ago
T
Intermediate Software Engineer (Agentic AI Verification)
Trulioo
Vancouver, BC
- Full-time
Reporting to the Senior Director, Engineering, the Intermediate Software Engineer will be responsible for building and hardening Trulioo's Agentic AI Verification capabilities, taking…
Added 5 hours ago
PD
Senior Software Engineer - Backend
Parallel Domain
Vancouver, BC
- Full-time
We're hiring a Senior Software Engineer to own delivery across this stack. You'll design and build features and services end to end - from API design through to production - and take real…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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