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Added 5 mins ago
PC
Lead Specialist – IT SAP
Parkland Corporation
Calgary, AB
- Full-time
…validation of the SAP solution supporting logistics modules in an engineer to order…
Added 5 mins ago
PE
Process Engineer
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Saskatoon, SK
- Full-time
This is a career-defining opportunity for an ambitious and technically strong Process Engineer to join one of Canada's most exciting new uranium developments and play a pivotal role in…
Added 7 mins ago
WI
Graduate Project Engineer or Geoscientist
WSP in Canada
St. Catharines, ON
- Full-time
Deliver groundwater, surface water, combustible gas, and soil sampling and testing using established procedures and quality standards.
Added 7 mins ago
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Graduate Project Engineer or Geoscientist
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St. Catharines, ON
- Full-time
Deliver groundwater, surface water, combustible gas, and soil sampling and testing using established procedures and quality standards.
Added 7 mins ago
WI
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Witness and record quality assurance testing activities, including soil compaction, concrete testing, and other construction verification processes.
Added 7 mins ago
MV
*Senior Project Engineer
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Montreal, QC
- Full-time
…Global Head of Automation Services in EMEA, the production Engineer will be accountable for the technical support as well as the projects delivery for the Production and non-production…
Added 7 mins ago
N
Staff Optical Engineer
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Ottawa, ON · Kanata, ON
- Full-time
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Senior Electrical Engineer - Mission Critical & Data Centers
WSP in Canada
Toronto, ON
- Full-time
…digital infrastructure across Canada. As a Senior Electrical Engineer, you will provide technical leadership on some of the most complex and innovative data center projects in the industry,…
Added 7 mins ago
WI
Senior Electrical Engineer - Mission Critical & Data Centers
WSP in Canada
Ottawa, ON
- Full-time
…digital infrastructure across Canada. As a Senior Electrical Engineer, you will provide technical leadership on some of the most complex and innovative data center projects in the industry,…
Added 9 mins ago
Civil Engineer-in-Training
WSP
Kamloops, BC
Witness and record quality assurance testing activities, including soil compaction, concrete testing, and other construction verification processes.
Added 9 mins ago
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INNIO
Welland, ON
We are seeking a skilled and motivated Manufacturing Controls Electrician to join our Production Testing team in Welland Ontario Canada, reporting to the Lead Production Test Engineer. In…
Added 9 mins ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…illustration experience. We are seeking a Full-Stack Software Engineer to join our Calculations Squad and develop capabilities that help advisors and customers make informed life insurance…
Added 23 mins ago
TR
JREQ203081 Staff Software Engineer I (Open)
Thomson Reuters
Toronto, ON
- Full-time
The CoCounsel Agent Context team is seeking a Staff Software Engineer to set the technical direction for Content Tools - the purpose-built APIs that give AI agents precise, governed access…
Added 24 mins ago
Engineer Summer Student, Potash | Talent Pool
BHP
Canada
As an Engineer Summer Student, you'll gain practical experience supporting one of Canada's most significant mining developments. Working alongside experienced engineers and technical…
Added 24 mins ago
GIS Summer Student, Potash | Talent Pool
BHP
Canada
Please note: This opportunity is being advertised in anticipation of our 2027 Engineer Summer Students Program intake. Successful candidates will commence their graduate roles in May 2027.…
Added 24 mins ago
Senior Software Developer, Mobile (iOS), Platforms and Devices
Google
Waterloo, ON
3 years of experience testing, maintaining, or launching software products, and 1 year of experience with large-scale application design and architecture.
Added 24 mins ago
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Software Engineer II, Core Edge Processing
Marqeta
Remote, Canada
- Full-time
- Remote
As Marqeta's Software Engineer II on the Core Edge Processing team, you will write and ship production code at the heart of our processing systems, learning alongside senior engineers on a…
Added 24 mins ago
M
Staff Software Engineer - Core Edge Processing
Marqeta
Remote, Canada
- Full-time
- Remote
As Marqeta's Staff Software Engineer on the Core Edge Processing team, you will write and review production code at the heart of our processing systems, drive the initiatives that make them…
Added 24 mins ago
SI
Senior iOS Engineer
Scribd, Inc.
Toronto, ON · Vancouver, BC
- Full-time
We are seeking a Senior iOS Engineer to join our Growth Retention & Monetization team. You will be the iOS technical owner for the team across the Everand and Scribd apps, and lead the…
Added 38 mins ago
C
Geotechnical Engineer ***Signing Bonus May Apply***
CPKC
Toronto, ON
- Full-time
…company drug test, is required. Post-hire qualification drug testing may also be…
Added 38 mins ago
A
Information Technology - Lead Analytics Engineer, Distribution Technology
Aritzia
Vancouver, BC
- Full-time
…analysis, reporting, and data science. As the Lead Analytics Engineer, you will support and enable the business, apply data modeling expertise, and become the data domain go-to person. With…
Added 38 mins ago
TT
Aerospace Engineer - Electrical Systems Integration | Dorval / Montreal / Toronto
TechOrient Technology Services
Dorval, QC
- Full-time
Added 38 mins ago
C
Geotechnical Engineer ***Signing Bonus May Apply***
CPKC
Calgary, AB
- Full-time
…company drug test, is required. Post-hire qualification drug testing may also be…
Added 38 mins ago
B
Quality Engineer
Brunel
Calgary, AB
- Full-time
Brunel is currently seeking a Quality Engineer to join a leading technology organization in Calgary, Alberta. As a Quality Engineer, you'll be a key part of the Quality team, using your…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 6+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 6, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and contact center stakeholders to convert workforce needs into deliverable solutions.

Qualifications

6+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Ability to analyze complex business rules, investigate data issues, and communicate technical trade-offs clearly.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Knowledge of forecasting methods, staffing requirements, scheduling constraints, real-time management, shrinkage, occupancy, and service-level concepts.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and enterprise systems while ensuring high performance and reliability.

Requirements

Requires 6+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and efficient data models in relational databases.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
Event-driven architecture
CI/CD
Jenkins
Kubernetes
Cloud-native development
Workforce management
SQL
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
OpenAPI
Swagger
Event-driven
CI/CD
Jenkins
Kubernetes
Cloud-native
Workforce Management
CX platforms
ACD
Domain-driven design
SQL
Kafka
RabbitMQ
Observability
Full stack
Software engineering
Enterprise software
Data modeling
Concurrency
Scalability
Reliability

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Jobs in Canada

Lead Specialist – IT SAP

Process Engineer

Graduate Project Engineer or Geoscientist

Graduate Project Engineer or Geoscientist

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*Senior Project Engineer

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Staff Optical Engineer

Senior Electrical Engineer - Mission Critical & Data Centers

Senior Electrical Engineer - Mission Critical & Data Centers

Civil Engineer-in-Training

Electrician

Full-Stack Software Engineer

JREQ203081 Staff Software Engineer I (Open)

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GIS Summer Student, Potash | Talent Pool

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Geotechnical Engineer Signing Bonus May Apply

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