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Added 11 mins ago
UO
ACET Administrative Manager
University of Victoria
Victoria, BC
- Full-time
…innovation developed by UVic’s Institute for Integrated Energy Systems (IESVic) with industry, non-profit, government and community partners. With support from the Canada First Research…
Added 11 mins ago
PH
Social Worker Master's Level Standard BC Women's Hospital
Provincial Health Services Authority
Vancouver, BC
- Part-time
Added 12 mins ago
N
Associate, Cost Monitoring
Newmark
Toronto, ON
- Full-time
…This includes overseeing client delivery, revenue management, business development, providing technical expertise, and leading the consultant…
Added 12 mins ago
Lead Data Engineer
ZS
Toronto, ON
Oversee the design and implementation of robust, scalable, and reliable data systems, ensuring high performance and alignment with business goals.
Added 12 mins ago
NI
General Manager I
NFI Industries
Delta, BC
- Full-time
Conducts annual review of customer contracts, determining and recommending annual increases to the Regional Vice-President and Director of Business Development.
Added 27 mins ago
RM
Human Resources/Labour Relations Consultant
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…of this, in-office days may vary week to week depending on business…
Added 27 mins ago
A
Responsable avion en commandes de vol / Aircraft Flight Control Systems Lead
Airbus
Montreal, QC
- Full-time
Do you have aircraft systems integration experience, have you worked in Flight Con
Added 27 mins ago
LE
Junior Operational Improvement Specialist (In-Person)
Lynx Equity Limited
Toronto, ON · Greater Toronto Area, Canada
- $60,000 to $70,000 CAD / year
- Full-time
…and an eagerness to learn about the manufacturing side of the business are essential. At LYNX, we value collaboration, dedication, and celebrating our successes…
Added 27 mins ago
CI
Satellite Control Technician
Calian in Space & Technology
Montreal, QC
- Full-time
…critical role in the operation and maintenance of satellite systems. This position involves operating telemetry, tracking, and command systems in a real-time environment, monitoring…
Added 27 mins ago
CI
Quality Control Inspector
Calian in Space & Technology
Saskatoon, SK
- Full-time
We are looking for a Quality Assurance and Compliance Specialist to ensure products, assemblies, processes, and quality systems meet customer, contractual, regulatory, and internal quality…
Added 27 mins ago
PH
Clerical Support, Regional Programs, FPS - Minimum and Medium Security Units
Provincial Health Services Authority
Vancouver, BC
- Full-time
Provide reception services by operating a multi-line reception switchboard, ascertaining nature of business, responding to inquiries, taking/relaying messages and/or redirecting callers to…
Added 27 mins ago
A
Senior Account Executive
Axway
Hanover, MB
- Full-time
Direct New Business sales and Account Management responsibility for the Germany Territory
Added 27 mins ago
KI
Architect, Machine Learning (Principal Scientist)
Kinaxis Inc.
Canada
- Full-time
…meaningful problems, push the boundaries of applied AI in real business settings, and see their ideas influence products used by customers around the…
Added 27 mins ago
SE
Site Service Automation Specialist
Schneider Electric
AB · Richmond, BC · Calgary, AB · Edmonton, Alberta
- Full-time
…skills to support, maintain, and modernize industrial control systems across Western…
Added 27 mins ago
NC
Inventory Control Associate - DC
Noble Corporation
Concord, ON
- Full-time
Start a rewarding career at our Distribution Centre as an Inventory Control Associate! We are in business to help our customers succeed!
Added 27 mins ago
AM
Senior Vendor Technology Program Manager
Advanced Micro Devices, Inc
Markham, ON
- Full-time
…collaborative role you will engage with architects, design and systems engineers, component quality and reliability engineers, procurement, program and operations leaders, and external…
Added 27 mins ago
FH
Manager, Informatics
Fraser Health
Surrey, BC
- Full-time
…Facilities Projects. Responsibilities encompass strategic planning, business case development, project scoping, and implementation of Digital Portfolio…
Added 27 mins ago
FH
Coordinator, Housekeeping Services
Fraser Health
Surrey, BC
- Full-time
…housekeeping services. Coordinates the implementation of new systems, initiatives, policies and procedures. Participates on various committees as…
Added 27 mins ago
FH
Business Support Assistant
Fraser Health
Surrey, BC
- Full-time
Maintains and audits business systems, processes and invoices to check for inaccuracies such as timekeeping, various third party contracts and purchased services; assists managers with the…
Added 27 mins ago
G
Account Executive, Personal Lines
Gallagher
Mississauga, ON · Hamilton, ON · Fruitland, Ontario
- Full-time
As the Personal Lines, Account Executive, reporting to the AVP of Sales, you will be driving new business revenue growth, through the delivery of comprehensive Personal Insurance solutions…
Added 42 mins ago
W
Data Analyst
Wiraa
Canada
- Full-time
…based in Calgary, Alberta. Reporting directly to the Team Lead, Business Applications & Data Analytics, the Data Analyst will play a critical role in transforming complex enterprise data…
Added 42 mins ago
PG
Human Resources Team Lead
PCV Group inc - Personnel Chez Vous Recruitment Services
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
A people leader first. You coach, you mentor, you develop HR business partners, and you genuinely enjoy it
Added 42 mins ago
YC
Senior Developer, D365
Yoush Consulting
Toronto, ON
- Full-time
Design and develop Dynamics 365 systems to support both business and technical integration needs
Added 1 hour ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
We are looking for a high-impact Finance Manager FP&A to act as a true business partner to our Product Line leadership team.
Added 1 hour ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
Title: Internal Auditor (Business Control & IT)

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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