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Added 1 min ago
EB
Beauty Advisor - The Cosmetic Company Store- Seasonal Part time - Richmond, CA
ELC Beauty LLC
Richmond, BC
- Part-time
While certification in make up artistry and/or previous retail make up experience is desirable we also welcome applicants with amateur level experience. As a leader in prestige beauty with…
Added 1 min ago
EG
Licensed Optician Part Time-Edmonton, AB Clearly by ForEyes
EssilorLuxottica Group
Edmonton, AB
- Part-time
Previous customer service & retail experience
Added 1 min ago
Licensed Optician Pickering, ON-LensCrafters
EssilorLuxottica Group
Pickering, ON
Previous customer service & retail experience
Added 1 min ago
Director, Operations - E-Commerce, Vaughan Fulfillment Center
Sobeys
Vaughan, ON
…performance, drive operational excellence, and deliver an exceptional customer experience while achieving business growth and profitability…
Added 1 min ago
Postmaster - Corporate Provided Premises (Grade Office)
Canada Post - Postes Canada
Haines Junction, YT
Take on the responsibility of a community leader with Canada Post. The Postmaster, reporting to the Superintendent/Local Area Manager, is responsible for promoting and selling postal…
Added 1 min ago
Territory Manager - LCBO/Grocery (GTA West) (14 mo. contract, FT)
Southern Glazer’s Wine and Spirits, LLC
Toronto, ON
…and PowerPoint to create documents, and presentations), and experience with Customer Relation Management (CRM)…
Added 1 min ago
SG
Territory Manager - LCBO-Conv (GTA East) (Full Time)
Southern Glazer’s Wine and Spirits, LLC
Toronto, ON
- Full-time
…and PowerPoint to create documents, and presentations), and experience with Customer Relation Management (CRM)…
Added 1 min ago
Project Coordinator
Sonepar
Coquitlam, BC
You will be joining a market leader with over 40 years of experience to help you elevate your potential.
Added 1 min ago
D
Courier
Dynacare
Canada
- Part-time
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
Added 1 min ago
Electrical leader
Alstom
Saint-Bruno, QC
…and harness installations. Starting from defined company and customer guidelines, the Electro-mechanical Engineer is responsible to provide 3D conceptual definition leading other designers…
Added 16 mins ago
PE
Lead Technician - Bluewater
Pattern Energy Group LP
Zurich, ON
- Other
5 years of relevant experience as a team leader in the wind industry.
Added 16 mins ago
D
Housekeeping Leader - Chef d'équipe à l'entretien ménager - Campement minier (Fly-in/fly-out)
Dexterra
Val-d'Or, QC · Montréal, Québec
- Full-time
…right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and…
Added 16 mins ago
BG
Lower-Level Controls Specialist, Baggage Handling System
BEUMER Group
Calgary, AB
- Full-time
Conveying, loading, palletising, packing, sortation and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for…
Added 16 mins ago
NA
Heavy Equipment Operator (Dozer Operator) (Suncor)
North American Construction Group Inc.
Fort McMurray, AB
- Up to $51.29 CAD / hour
- Temporary
Previous experience operating and bulk pushing D8-D10 sized Dozer in a mining environment (overburden)
Added 16 mins ago
SM
Senior Demand Planner [Contract]
Spin Master Ltd
Toronto, ON
- Full-time
Experience in and/or exposure to SOP processes and procedures, customer planning and/or supply planning
Added 16 mins ago
Training Coordinator
Pomerleau
Montreal, QC
…coordination and your commitment to providing an exceptional employee experience is unmatched. You are focused on supporting your team members and strive to achieve results through the…
Added 16 mins ago
Sr. Revenue Recognition Analyst
Open Text Corporation
Richmond Hill, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 30 mins ago
QR
Analyste - Gestion de Prix de Ventes et Analyse de Données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Avoir de 3 à 4 années d’expérience pertinente, idéalement dans l’établissement des prix de vente ou l’analyse de données.
Added 31 mins ago
QR
Analyste- Gestion des prix de vente et analyse de données
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Agir en tant que leader auprès de l’équipe de gestion de prix détail; former et participer au développement de l’équipe ayant comme objectif l’amélioration continue de l’efficacité et de la…
Added 31 mins ago
QR
Agent - Gestion de Prix de Ventes
Quincaillerie Richelieu Ltée/Richelieu Hardware Ltd
Montreal, QC
- Full-time
Avoir de 1 à 2 année(s) d’expérience pertinente soit en saisie de données, administration, service à la clientèle ou soutien aux opérations ou encore mieux en gestion des prix, quelque soit…
Added 31 mins ago
D
Team Leader
Dollarama
Mount Pearl, NL
- $17.61 to $18.23 CAD / hour
- Full-time
As part of the management team, the Team Leader provides support to the Store Manager and Assistant Store Manager in overseeing daily retail store operations.
Added 31 mins ago
C
Senior Data Engineer
Clio
Canada
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 31 mins ago
D
Assistant Team Leader
Dollarama
Saint-Pascal, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 31 mins ago
D
Assistant Team Leader
Dollarama
Castlegar, BC
- $18.9 to $19.28 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 31 mins ago
D
Assistant Team Leader
Dollarama
Gravenhurst, ON
- $18.1 to $18.6 CAD / hour
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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