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Added 42 mins ago
CO
Senior ICT Project Manager
City of Coquitlam
Coquitlam, BC
- From $131,057 CAD / year
- Full-time
- Hybrid
…seeking up to two experienced Senior ICT Project Managers to help lead some of the organization?s most significant technology modernization and digital transformation initiatives, including…
Added 1 hour ago
D
Senior Product Manager – Data Services
DNV
Montreal, QC
- Full-time
…and support the Transformational Trust Initiative and broader digital platform enablement across Energy…
Added 1 hour ago
D
Digital Product Manager - Intelligent Workflows
DNV
Toronto, ON
- Full-time
The Digital Product Manager - Intelligent Workflows is a strategic role within the Product organization, reporting to the Head of Section. This role is responsible for supporting product…
Added 1 hour ago
D
Senior UX Designer – Data Services
DNV
Montreal, QC
- Full-time
Lead the design of complex, data-dense workflows across enterprise applications serving the DNV global user base, from discovery and problem framing through detailed interaction design and…
Added 1 hour ago
SAP Authorized Trainer - United States & Canada
Udacity
Canada
…forging futures in tech through radical talent transformation in digital technologies. We offer a unique and immersive online learning platform, powering corporate technical training in…
Added 1 hour ago
BT
Spanish Bilingual Service Desk Analyst
Buchanan Technologies
Charlottetown, PE
- Full-time
…with the ability to confidently communicate with and provide technical support to customers in both…
Added 1 hour ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
The Manager, Digital Solutions, is responsible for the delivery and ongoing management of the City’s enterprise applications, digital solutions, and data and information management…
Added 1 hour ago
J
Junior Water/Wastewater Process Mechanical
Jacobs
Ottawa, ON
- Full-time
…create the best project outcomes by maximizing the design, digital technology, and support capabilities of our Global Integrated Delivery (GID) teammates. By joining Jacobs, you will commit…
Added 1 hour ago
Information Security Officer 3 (Security Architect, Application and Product Security)
Government of Alberta
Edmonton, AB
…reliable operation of the province’s computing environment and digital services. Additionally, you may lead or support the design and implementation of security controls including…
Added 2 hours ago
CA
Civil Engineer
Coles Associates Ltd
Charlottetown, PE
- Full-time
…APEPEI. With 3–8 years of experience in civil design and project delivery - ideally within a consulting engineering environment - you have developed strong technical skills in site…
Added 2 hours ago
AG
Client Budget Manager
Adelphi Group
Toronto, ON
- Full-time
Flywheel’s suite of digital commerce solutions accelerate growth across all major digital marketplaces for the world’s leading brands. We give clients access to near real-time performance…
Added 2 hours ago
AG
Supervisor, Marketing Science
Adelphi Group
Toronto, ON
- Full-time
As a Supervisor, you will lead key analytical initiatives across multiple clients, oversee measurement and reporting strategies, guide and develop team members, and serve as a trusted…
Added 2 hours ago
Smart Utilities Managing Consultant
Capgemini
Mississauga, ON
Heorshe is responsible for the completion of a small or medium sized project can lead a team. Heorshe develops a reputation for its specific domain expertise internally and stats to develop…
Added 3 hours ago
SD
Senior Product Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
…will work closely with our Specialty Health Network (SHN) and Digital Health teams to enable product enhancements that address the evolving needs of SHN programs, manufacturers, patients,…
Added 3 hours ago
SD
Director, Virtual Care Technology Applications
Shoppers Drug Mart
Mississauga, ON · Toronto, ON
- Full-time
We are looking for a highly technical, business-oriented Director, Virtual Care Technology Applications to help lead the strategy, modernization, and evolution of our Virtual Care program…
Added 3 hours ago
SD
Senior Manager, Learning, Development and Engagement
Shoppers Drug Mart
Toronto, ON
- Full-time
· Lead the strategy, development and implementation of technical and job training, including training standards, qualification processes and tools that build colleague capability and…
Added 3 hours ago
EC
Product Specialist- Circuit Breakers and OEM Integration
Eaton Corporation
Burlington, ON
- Full-time
Commercial Enablement: Lead the development of marketing and sales enablement materials such as price lists, application guides, product aids, catalogs, launch materials and electronic…
Added 4 hours ago
W
Intermediate Controls Engineer
Worley
Calgary, AB
- Full-time
…with 3-8 years of experience who is looking to expand their technical expertise while developing consulting, client engagement, and project delivery…
Added 4 hours ago
SM
RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 4 hours ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The successful candidate will support business and technical teams by analyzing business needs, documenting requirements, facilitating workshops, developing business cases, supporting Agile…
Added 5 hours ago
Sr. Project Manager, Canada
Nordex Group
AB
Lead projects execution governance across the full project lifecycle, including Sales-to-PM handover, contract review, execution readiness, project team launch, weekly project meetings,…
Added 6 hours ago
H
Senior Project Architect
HDR
Calgary, AB
- Full-time
…Architecture practice at HDR, you’ll contribute to the design and delivery of spaces and experiences that advance community well-being around the world. From healing environments and…
Added 6 hours ago
FS
Director, People & Culture - Workday Transformation Product Manager
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…closely with Technology, which owns platform configuration and technical delivery, to ensure Workday supports scalable, intuitive and globally consistent P&C…
Added 6 hours ago
BS
Technical Lead (Full-Stack Engineering & AI)
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
Seeking a hands-on Technical Lead who thrives in building modern, intelligent digital experiences. This role combines deep full-stack engineering expertise with technical leadership across…
Added 6 hours ago
LB
Junior Digital Marketing Project Manager
Longhouse Branding & Marketing
Langley (District), BC · Langley, BC
- Part-time
The Junior Digital Marketing Project Manager is the main point of contact for helping our clients Get Seen with SEO, AEO and Digital Advertising. You’ll build and maintain strong client…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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