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Added 10 mins ago
RA
Production Supervisor - 1st shift (ETO)
Rockwell Automation
Cambridge, ON · Canada Cambridge (Dundas)
- Full-time
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world…
Added 10 mins ago
CS
Active Living Manager
Cogir Senior Living
Ottawa, ON · Valley Stream
- Full-time
As our next Active Living Manager you are an energetic, vibrant, and creative leader who thrives on assessing residents' needs. You will be responsible for enhancing the quality of life for…
Added 10 mins ago
R
VP, Strategy and Operations
RELX
Toronto, ON · Canada - Toronto (Sheppard Ave)
- Full-time
The VP, Strategy and Operations acts as the Chief Procurement Officer's principal partner in developing and executing strategy and driving the transformation agenda: responsible for…
Added 54 mins ago
DR
Yard and Warehouse Manager - Burnaby
DMC Recruitment Group
Calgary, AB
- Full-time
This is an excellent opportunity for a proven leader with deep lumber and building materials experience who thrives in a unionized environment and enjoys developing teams, improving…
Added 54 mins ago
C
Fixture Fabricator
CNH
Saskatoon, SK
- Full-time
As a global leader in agriculture and construction, we create the equipment, technology, and solutions that help our customers work more productively and sustainably. Our success starts…
Added 54 mins ago
A
Project Manager
Actalent
Calgary, AB
- $90 to $110 CAD / hour
- Contract
…coordinating stakeholders, contractors, engineering partners, and operations teams to ensure projects are delivered safely, on schedule, and within budget. The position focuses on…
Added 54 mins ago
A
Project Manager
Actalent
AB · Edmonton, AB
- $90 to $110 CAD / hour
- Contract
…coordinating stakeholders, contractors, engineering partners, and operations teams to ensure projects are delivered safely, on schedule, and within budget. The position focuses on…
Added 54 mins ago
FP
RTE - Cook
Fresh Prep Foods Inc
Calgary, AB
- Up to $23.06 CAD / hour
Join Fresh Prep - a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B…
Added 1 hour ago
CH
SOUS CHEF
Crescent Hotels & Resorts
Rossland, BC
- Full-time
You are seeking to grow as a culinary professional and as a leader.
Added 1 hour ago
Manager, Production
I M P Group International Inc.
Amherst, NS
…Aerostructures, an Operating Unit of IMP Aerospace and Defence, is a leader in the Aerospace industry providing top quality, structural components and assemblies to clients such as…
Added 1 hour ago
S
assistant store manager, Williams Lake, B.C
Starbucks
Williams Lake, BC
- $53,500 to $69,000 CAD / year
…(employees), customers and communities – globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a…
Added 1 hour ago
AH
Unit Manager
Alberta Health Services
Peace River, AB
- Full-time
We are seeking an exceptional Manager to lead operations at the Marshall Eliuk Peace River Community Health Centre in Peace River. The Care Manager will provide leadership for the…
Added 1 hour ago
AH
Manager
Alberta Health Services
Red Deer, AB
- Full-time
We are seeking a collaborative and innovative healthcare leader to join Surgical Services as Manager of the Outpatient Department and Bariatric Specialty Clinic at Red Deer Regional…
Added 1 hour ago
WM
Weldco Heavy Industries Ltd: Director of Sales
Weldco-Beales MFG Alberta Ltd
Fort Mckay 174, AB · Fort McMurray, AB · Edmonton, AB · ON
- Full-time
Weldco Heavy Industries (WHI) is seeking an experienced commercial leader to drive the continued growth and development of its sales and business development operations.
Added 1 hour ago
IC
Production Supervisor
IMT CORPORATION
ON
- $65,200 to $92,600 CAD / year
- Full-time
The Production Supervisor is a front-line leader responsible for supervising employees and managing daily production activities to achieve safety, quality, delivery, productivity, and cost…
Added 2 hours ago
DC
Vice President, Enterprise Data & Performance
Distress Centre Calgary
Calgary, AB
- Full-time
We are looking for a leader who is strategic, analytical, and collaborative. The successful candidate is someone who looks beyond the number to ask what it means, and who builds shared…
Added 2 hours ago
ME
Visual Merchandiser - Full Time
Mountain Equipment Company
Toronto, ON
- Up to $19.53 CAD / hour
- Full-time
…even lets you try out gear for yourself, self-directed and leader-based training, and a host of other perks and advantages tailored to those who love the…
Added 2 hours ago
SG
Executive Director - Foundation
Stober Group
Kelowna, BC
- $100,000 to $120,000 CAD / year
- Part-time
We are looking for a thoughtful, relationship-focused leader who combines exceptional interpersonal skills with strategic thinking, sound judgment and the ability to turn ideas into…
Added 2 hours ago
D
Assistant Team Leader
Dollarama
Lac-Mégantic, QC
- Part-time
The Assistant Team Leader provides support to the management team in executing and overseeing daily retail store operations, ensuring excellent customer service, and maintaining a…
Added 2 hours ago
P&
Value Stream Manager Vanes
Pratt & Whitney
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 2 hours ago
8C
Scales Operator
8784884 Canada Inc
Pembroke, ON
- $20 to $23 CAD / hour
- Full-time
At CFT Recycling, we’re a locally owned leader in scrap metal recycling, dedicated to building a cleaner, greener future. Our team works together to provide exceptional recycling services…
Added 2 hours ago
Director, Revenue Management
Cabot Link at Inverness Limited Partnership
Toronto, ON
operations of several premier golf courses through its Cabot-managed properties
Added 2 hours ago
TN
Retail Store Manager – Cannabis & Vape
True North Construction Company
North Bay, ON
- $44,000 to $50,000 CAD / year
- Full-time
This is an active leadership role for someone who is comfortable balancing people, operations, customer service, compliance, inventory, and day-to-day problem solving.
Added 2 hours ago
GW
Profit Manager - Gibbons Whistler, BC
Gibbons Whistler
Whistler, BC
- $85,000 to $100,000 CAD / year
Gibbons is looking for a commercially minded leader focused on maximizing and protecting cash across the company by turning financial insight into action. The Senior Manager, Profit will…
Added 2 hours ago
Human Resources Manager
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
…contributor role and requires a commercially minded, hands-on HR leader who can balance strategic partnership with strong day-to-day…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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