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Added 7 mins ago
E
Bilingual Technical Trainer
Epiroc
Val-d'Or, QC
- Full-time
…support each other’s abilities to offer solutions. Together, we lead the way to make mining and construction more…
Added 7 mins ago
DG
Project Manager, Civil
Dawson Group
Kamloops, BC
- Full-time
Lead and manage the project team throughout the full project lifecycle, from initiation through close-out.
Added 7 mins ago
CS
Senior Network & Wireless Consultant (CCIE Wireless)
Compucom Staffing
Toronto, ON
- Full-time
…Wireless) to join their team hybrid in Toronto, ON. This role will lead the design, implementation, optimization, and support of complex enterprise networking environments across multiple…
Added 7 mins ago
TT
Digital Controls Technical Specialist
Trane Technologies
Montreal, QC
- Full-time
Oversee system architecture, configuration, and integration for Cloud BMS deployments. Lead remote troubleshooting, optimization, and commissioning efforts for IoT devices, HVAC controls,…
Added 7 mins ago
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Software Engineer - Product Lifecycle Information Management
lululemon
Vancouver, BC
- Full-time
lululemon is an innovative performance apparel company for yoga, running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create…
Added 17 mins ago
CA
Senior Architect
Coles Associates Ltd
Charlottetown, PE
- Full-time
You will lead and contribute to the design and delivery of architectural projects across institutional, residential, commercial, and industrial sectors, from concept and schematic design…
Added 17 mins ago
CA
Construction Administrator / CA Lead
Coles Associates Ltd
Charlottetown, PE
- Full-time
We are seeking a Construction Administrator / CA Lead to join our Charlottetown, PEI office. In this role, you will support the successful delivery of projects through the construction…
Added 18 mins ago
AB
Project Manager
ALR Builds Ltd.
Charlottetown, PE
- Full-time
Lead regular project and site meetings, ensuring decisions, action items, and responsibilities are clearly documented and communicated.
Added 30 mins ago
SD
Senior Product Manager
Shoppers Drug Mart
Mississauga, ON
- Full-time
Partner with SHN architecture and engineering leads to define and prioritize technical debt reduction and architectural initiatives that improve product scalability, maintainability,…
Added 30 mins ago
SD
Director, Virtual Care Technology Applications
Shoppers Drug Mart
Mississauga, ON · Toronto, ON
- Full-time
We are looking for a highly technical, business-oriented Director, Virtual Care Technology Applications to help lead the strategy, modernization, and evolution of our Virtual Care program…
Added 30 mins ago
SD
Specialist, Virtual Card Services
Shoppers Drug Mart
Mississauga, ON
- Full-time
Responsible for developing and maintaining the data structures required to monitor product attributes and performance to proactively identify issues
Added 30 mins ago
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Software Reliability Team Lead / Chef(fe) d'équipe, Fiabilité logicielle
Vention
Montreal, QC
- Full-time
Build and lead the Software Reliability function, a new team dedicated to the quality of everything that ships on the machine: MachineMotion controllers, firmware, and the programming…
Added 38 mins ago
WI
Senior Archaeologist
WSP in Canada
London, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 51 mins ago
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Senior Director, Pharmacy Experience and Transformation
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Toronto, ON
- Full-time
…Senior Director, Pharmacy Experience and Transformation will lead the strategy and execution of transformational initiatives shaping the future of pharmacy at Shoppers Drug…
Added 51 mins ago
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433A Millwright
Jones Healthcare Group
Brampton, ON
- $41 to $48 CAD / hour
- Full-time
…business unit. You’ll respond with urgency when issues arise, lead preventative maintenance efforts, and continuously look for better ways to improve safety, quality, and productivity…
Added 51 mins ago
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Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
…and cost-effective solutions. The successful candidate will lead technical discussions, contribute to solution design, and provide guidance to both technical and non-technical…
Added 51 mins ago
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Senior Infrastructure Engineer (Linux & Cloud Automation)
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Permanent North American Gaeltacht, ON
- Full-time
This is a demanding, hands-on engineering role requiring strong proficiency in Linux administration, automation tooling, Microsoft Azure, and DevOps practices.
Added 51 mins ago
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Infrastructure Engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
VM Troubleshooting: Perform basic troubleshooting on Azure VMs (connectivity, disk, performance) and vSphere VMs (console access, snapshot management, resource contention). Independently…
Added 53 mins ago
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Product Specialist- Circuit Breakers and OEM Integration
Eaton Corporation
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Product Line Performance: Drive product line performance by identifying cost reduction and margin improvement opportunities and preparing sales and order reports to support strategic…
Added 1 hour ago
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Intermediate Controls Engineer
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- Full-time
…early-stage strategy and concept development through detailed engineering and implementation. This role provides a unique opportunity to develop both technical depth and consulting…
Added 1 hour ago
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Chief Technology Officer
Jobgether
Canada
- $225,000 to $275,000 CAD / year
- Full-time
Lead the engineering organization with a culture centered on ownership, craftsmanship, continuous improvement, pragmatic decision-making, quality, reliability, and security.
Added 1 hour ago
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Manager Signals and Communication Operations
CPKC
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- Full-time
As a Manager, Signals & Communications Operations, you’ll lead field teams supporting the safety, reliability, and performance of critical rail systems across Eastern Ontario. In this…
Added 1 hour ago
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RQ11612 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Added 1 hour ago
SM
RQ11619 – Business Analyst – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Applies re-engineering concepts to promote business improvements through alternative and cost-effective service delivery approaches.
Added 1 hour ago
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RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…test case and script creation, test automation, API testing, performance testing, defect management, database testing, cloud technologies, CI/CD pipelines, Agile/Scrum/Waterfall…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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