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Added 4 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Ottawa, ON
- $96,557 to $128,743 CAD / year
- Full-time
Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
Added 4 mins ago
ED
Senior AI Developer - EN 428
Export Development Canada | Exportation et développement Canada
Calgary, AB
- $96,557 to $128,743 CAD / year
- Full-time
Lead and ensure integrated digital, data, infrastructure, and cybersecurity implementations to create excellent customer, user, and employee experiences.
Added 4 mins ago
SE
SGT-A35 New Unit Cost Manager / Gestionnaire des coûts des nouvelles unités SGT-A35
Siemens Energy
Montreal, QC
- Full-time
40% Strategic Cost Reduction & Stakeholder Management lead the identification, development, and execution of end-to-end cost reduction projects in collaboration with cross-functional teams…
Added 4 mins ago
SS
Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 4 mins ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The ideal candidate has deep expertise in core systems and infrastructure engineering, broad knowledge across adjacent technology domains, and the ability to trace problems across operating…
Added 7 mins ago
RT
Senior Adviser Project Management
Rio Tinto
Kitimat, BC
- Full-time
Lead the delivery of high-impact projects that support the future success and performance of Rio Tinto operations in Kitimat.
Added 7 mins ago
RT
Engineer Enterprise Asset Management
Rio Tinto
Kitimat, BC
- Full-time
Combine master data expertise with hands-on engineering and asset management work, creating a pathway into future engineering opportunities across operations.
Added 7 mins ago
RT
ELYSIS- Spécialiste en industrialisation d'équipements mécaniques / Industrialization Specialist - Mechanical Equipment
Rio Tinto
Montreal, QC
- Full-time
Added 7 mins ago
RT
ELYSIS - Conseiller Sénior Technologie réfractaire/ Sr Refractory Technology Specialist
Rio Tinto
Saguenay, QC
- Full-time
Added 7 mins ago
ELYSIS - Stagiaire Industrialisation équipement de production/ Industrisalization Intern (Hiver 2027)
Rio Tinto
Montreal, QC
Added 20 mins ago
EN
Level 3 Rope Access Technicians
Echo NDE
AB · Red Deer County, AB
- Full-time
…As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality…
Added 20 mins ago
EN
Senior Eddy Current Analyst
Echo NDE
Fort Saskatchewan, AB
- Full-time
…As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality…
Added 20 mins ago
S
Backend Engineer, Developer SDKs
Stripe
Toronto, ON
- Full-time
Help lead the API design process at Stripe, providing guidance to product teams as they seek to produce powerful and intuitive abstractions that surface through our SDKs
Added 20 mins ago
WH
Inside Sales Representative
Waterloo Hydrogeologic
Waterloo, ON
- Full-time
Build relationships with existing customers while identifying opportunities for renewals and additional product sales.
Added 20 mins ago
EN
API / National Board Inspector
Echo NDE
Rocky View No 44, AB · Rocky View County, AB
- Full-time
…As a company driven on customer service and a high-quality product, we strive to offer leading edge technology and our team of technicians are driven to provide the highest quality…
Added 22 mins ago
Project Manager
Sony Pictures Imageworks
Vancouver, BC
…Manager, PSR acts as a vital bridge between PSR leadership, Lead PSTs, Production Management, and HR, allowing technical leadership to focus on pipeline strategy and tool development.…
Added 22 mins ago
Technical Lead - IT
WestJet Group
Calgary, AB
The Project/Program Tech Lead provides technical leadership on complex projects and programs. They make sure solutions are planned and delivered in line with enterprise standards, business…
Added 36 mins ago
S
Director, Digital Experience Platforms
Sobeys
Mississauga, ON
- Full-time
Lead multiple engineering teams responsible for:
Added 37 mins ago
PR
Senior Mechanical Engineer
Promise Robotics
Calgary, AB
- Full-time
Research and evaluate mechanical products for application feasibility by applying knowledge of engineering principles for our continual product development
Added 37 mins ago
SL
Vice President, Product Management
Sitero LLC
Mississauga, ON
- Full-time
You will lead and develop a team of product managers, working cross-functionally with clinical operations, drug safety, biostatistics, data management, engineering, and commercial teams to…
Added 48 mins ago
SG
Senior Product Solutions Analyst
Scotia Global Asset Management
Toronto, ON
- Full-time
The Senior Product Solutions Analyst will play a key role in transforming how business teams across Scotia Global Asset Management (SGAM) operate by introducing AI-powered technologies and…
Added 48 mins ago
S
Senior Industrial Designer
Sidekick
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
As we continue to grow our line of rehabilitation and pain relief products, we're looking for an Industrial Designer to lead concept development and design execution across our product…
Added 48 mins ago
B
Sr. Vice President Canadian Operations
BoomerangFX
Mississauga, ON
- $140,000 to $160,000 CAD / year
- Full-time
Lead continuous improvement initiatives that improve productivity, quality, speed, and customer experience.
Added 48 mins ago
T
Staff Device Program Manager
TCWGlobal
Richmond, BC
- $155,000 to $160,000 CAD / year
- Full-time
Our client is seeking an experienced Staff Device Program Manager to join its Device Engineering organization and lead complex hardware programs from early concept and design through…
Added 51 mins ago
Software Engineer
Scotiabank
Toronto, ON
Lead technical design discussions and drive architectural decisions for data management solutions

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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