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Added 10 mins ago
E
Quality Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
They value diversity and inclusion, understanding that different perspectives lead to innovation. We are committed to sustainable and equitable relationships with Indigenous communities,…
Added 10 mins ago
BC
Human Resources Manager - Full Time Regular
BC Centre for Ability
Vancouver, BC
- Full-time
The HR Manager leads the development, implementation, and continuous improvement of HR programs, policies, and systems - including labour and employee relations, talent acquisition, total…
Added 10 mins ago
UO
Registration and Administration Associate
University of British Columbia
Vancouver, BC · LOFF | City Square (CITYS)
- $4,443 to $4,668 CAD / month
- Full-time
This Registration and Administration Associate position supports the registration processes among all UBC CPD programs and provides external support to learners and administrative support…
Added 10 mins ago
UO
Finance Manager
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
…initiatives. Involved in the development of business plans for new programs and…
Added 10 mins ago
T
Manager Cash Management, Associate - Commercial Banking
TD
Vancouver, BC
- Full-time
Responsible to proactively lead account planning and relationship review activities to prioritize account re-pricing and additional cash management and deposit product cross-sell…
Added 10 mins ago
FF
Front Desk Associate (Part Time)
Fuse Fitness Studio
AB · Calgary, AB
- Part-time
Promote gym programs, services, and merchandise.
Added 10 mins ago
C
Manager, Continuity & Response
Clio
Calgary, AB · Burnaby, BC · Vancouver, BC · Toronto, ON
- Full-time
This role sits within Clio's Security and Compliance organization and owns the programs that keep Clio resilient when things go wrong: incident management and disaster recovery. It's a…
Added 10 mins ago
FF
Group Fitness Instructor
Fuse Fitness Studio
AB · Calgary, AB
- Part-time
Experience teaching general group fitness classes is also welcome, as there may be opportunities to instruct additional programs
Added 10 mins ago
C
Software Development Manager (Calgary)
Clio
Calgary, AB
- Full-time
…for all Clions. Every people manager at Clio is expected to lead with context, set the pace, and own the outcome - giving their team the clarity to move fast, the authority to decide, and…
Added 10 mins ago
B
Business Architect Portfolio Management - Rise Program
BMO
Toronto, ON · FCP
- Full-time
Lead workshops, design sessions and “Day in the Life” validation exercises.
Added 24 mins ago
AC
Group Portfolio Lead
Aviva Canada
Markham, ON
- Full-time
The Group Portfolio Lead supports the management of group business within Personal Insurance, focusing on the intake and evaluation of new groups. This is key to delivering on our Group…
Added 24 mins ago
CD
School Training Advisor (Health Trades Vocational Training Center)
Centre de services scolaire Marguerite-Bourgeoys - CSSMB
Montreal, QC
- Full-time
Plan, organize, and lead school and professional information activities to present the requirements of training programs, the nature of professions, the situation and evolution of the job…
Added 24 mins ago
VA
Senior Accountant, Finance Systems & Operations Lead
Vancouver Aboriginal Child and Family Services Society
Vancouver, BC
- Full-time
Position: Senior Accountant, Finance Systems & Operations Lead
Added 24 mins ago
RM
Manager, Human Resources
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…operates a dialysis unit, and is renowned for its mental health programs and restorative seniors care. The Ross family takes pride in providing compassionate, quality patient…
Added 24 mins ago
R&
Principal Data Scientist, Agentic AI Technical Lead
Robots & Pencils
Canada
- Full-time
We're looking for a Principal Data Scientist to serve as the technical lead across an entire agentic AI program. This role is ideal for a deeply experienced data science and AI leader who…
Added 24 mins ago
I
Customer Experience Leader
Indigo
Nelson, BC
- Part-time
Ensure the team is well informed about the products that Indigo carries, promotions and programs
Added 24 mins ago
A
Manager, Enterprise Service Desk (Tier 1)
Abacus
NB · Chiasson Office, NB
- Full-time
Performance Accountability: Conduct structured performance reviews, lead daily operational huddles to check on backlog progress, and proactively resolve internal roadblocks.
Added 24 mins ago
CE
Electronic Technician (Oilfield Cementing)
Canadian Energy Insight Inc.
Grande Prairie, AB
- Internship
…on pressure pumping. Sanjel is proud to offer our employees programs supporting individual development and career…
Added 24 mins ago
HT
Internal Auditor (Business Control & IT)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 24 mins ago
ST
Vice President of Engineering
Swiftlink Technologies Inc.
Richmond, BC
- Full-time
…engineering management capabilities. This executive will build and lead the engineering organization and oversee RF semiconductor products from design verification and prototype testing…
Added 24 mins ago
HT
Financial Manager - PLM (Product Line Mgmt)
Husky Technologies
Bolton, ON
- Full-time
…passion of our people around the world and their desire to lead change. At the same time, we are not afraid to expect a lot and strive for leadership in all of our key markets. We are a…
Added 24 mins ago
HT
CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
Lead and perform troubleshooting to generate multiple hypotheses regarding the causes of a problem by employing methodical, logical approaches to problem solving
Added 24 mins ago
BC
Human Resources Manager
BC Centre for Ability
Vancouver, BC
- Full-time
The HR Manager leads the development, implementation, and continuous improvement of HR programs, policies, and systems - including labour and employee relations, talent acquisition, total…
Added 24 mins ago
ST
Automotive Sales Manager
Squamish Toyota
Squamish, BC
- $120,000 to $180,000 CAD / year
- Full-time
…are seeking an energetic and results-driven Sales Manager to lead our dynamic sales team and drive business growth. In this pivotal role you will foster strong customer relationships and…
Added 24 mins ago
WA
Accounts Payable Concierge
We Are Social
Toronto, ON
- $42,000 to $52,000 CAD / year
- Full-time
…team support, and reporting directly to the Accounts Payable…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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