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Added 15 mins ago
MT
Coordinator, Market Recognition
McCarthy Tétrault LLP
Toronto, ON
- Full-time
…attracting and developing top talent committed to delivering on our Client Commitment; Collaboration, through seamless, integrated teamwork; Inclusion, through eliminating barriers to…
Added 29 mins ago
AE
Lead-Based Paint Field Inspector / Risk Assessor
Athenica Environmental Services, Inc.
Field, BC
- Full-time
We are seeking a proactive and organized Project Coordinator to join our dynamic team. In this role, you will serve as a vital link between clients, project teams, and internal departments,…
Added 29 mins ago
DE
Quality Control Lead
Denmax Energy Services Ltd.
Lloydminster, AB
- Full-time
The Quality Control Lead is responsible for overseeing and coordinating QC activities for Denmax shop and field operations. The position ensures fabrication, welding, piping, structural…
Added 45 mins ago
UW
Specialist, Bilingual Partner Development and Outreach – Ottawa
Up With Women
Ottawa, ON
- Full-time
…and Outreach Specialist – Ottawa is responsible for achieving client recruitment and enrollment goals for UWW/EXP’ programs and…
Added 45 mins ago
UO
Lead Executive Assistant
University of Ottawa
Ottawa, ON · Tabaret Hall
- Full-time
Communication: Develops, implements and maintains effective communication strategies with all faculties/services under the responsibility of the senior management office in order to ensure…
Added 45 mins ago
GP
Professional Services Consultant - Implementation Specialist
Global Payments Inc.
Toronto, ON
- Full-time
…transforming how they accept and manage payments. As a Professional Services Consultant on the ACTIVENet Implementation team, you bring innovative solutions directly to organizations and…
Added 57 mins ago
C
Leasing Manager
CBRE
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Implement complex real estate plans with an understanding of the client's strategic real estate goals. Assist with project initiation and scope definition, prioritization of assignments,…
Added 57 mins ago
O
Senior Project Manager
OCS
London, ON
- Full-time
We are looking for an experienced Senior Project Manager to join our Frameworks Division, delivering refurbishment and building services projects across our national government frameworks.
Added 57 mins ago
1
Senior Engagement Manager
15Rock
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $120,000 CAD / year
- Full-time
We’re looking for an Engagement Manager to lead client projects from the initial scope through to the final presentation. You’ll use our AI platform to carry out research and analysis,…
Added 1 hour ago
AI
Lead Architect-Lab Planning
Architecture49 Inc.
Ottawa, ON
- Full-time
Architecture49 is seeking a senior Laboratory Strategy & Design Specialist to lead the planning, programming, strategy, and design of complex laboratory and science facilities across…
Added 1 hour ago
M
Lead Contracts Administrator
Metrolinx
Canada
- Full-time
Act as lead on behalf of CPG to work collaboratively with Procurement Services and the corporate legal team to seek advice and prepare complex contractual clauses that meet program and…
Added 1 hour ago
International Tax Advisory Services - Pillar Two - Manager - Toronto
EY
Toronto, ON
Lead complex BEPS Pillar Two engagements and drive exceptional client outcomes
Added 1 hour ago
International Tax Advisory Services - Pillar Two - Senior Manager - Vancouver
EY
Vancouver, BC
Lead complex BEPS Pillar Two engagements and drive exceptional client outcomes
Added 1 hour ago
International Tax Advisory Services - Pillar Two - Senior Manager - Toronto
EY
Toronto, ON
Lead complex BEPS Pillar Two engagements and drive exceptional client outcomes
Added 1 hour ago
International Tax Advisory Services - Pillar Two - Manager - Vancouver
EY
Vancouver, BC
Lead complex BEPS Pillar Two engagements and drive exceptional client outcomes
Added 1 hour ago
S
Team Lead - Atmospheric Sciences
Stantec
Dartmouth, NS
- Full-time
We have an immediate opening for an Atmospheric Sciences Team Lead within our Environmental Services team. This role will lead mentorship and team growth while supporting the delivery of…
Added 1 hour ago
RA
Senior Director, Global Data Retention Program - Enterprise Data Governance
Recrute Action
ON · Toronto, Waterloo, Ontario
- Contract
Lead project managers, workstream leads, internal teams, and external delivery partners.
Added 1 hour ago
O
Sales Executive , Ground Logistics
Omnitrans
Toronto, ON
- Full-time
Collaborate with a variety of departments to be a successful Sales Executive (credit, marketing, technical services, client success and customer service)
Added 1 hour ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Victoria, BC
- Full-time
…across British Columbia, Alberta, and beyond. As the Regional Lead for Mine Waste Dumps & Stockpiles, you will set the strategic direction, elevate technical excellence, and grow a practice…
Added 1 hour ago
O
MEP Technical Services Manager
OCS
London, ON · Bristol-London, ON
- Full-time
With a background in Mechanical, Electrical or Building Services Engineering, you'll take on the role of leading and managing the technical services aspects of projects through…
Added 1 hour ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Victoria, BC
- Full-time
…across British Columbia, Alberta, and beyond. As the Regional Lead for Mine Waste Dumps & Stockpiles, you will set the strategic direction, elevate technical excellence, and grow a practice…
Added 1 hour ago
UO
Lead Executive Assistant
University of Ottawa
Ottawa, ON
- Full-time
Communication: Develops, implements and maintains effective communication strategies with all faculties/services under the responsibility of the senior management office in order to ensure…
Added 1 hour ago
CF
Strength and Conditioning Coach - CANSOFCOM (Ottawa)-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
- $77,120 to $90,780 CAD / year
- Full-time
…testing and monitoring to enhance high performance products, services, and project development for assigned…
Added 1 hour ago
SL
Procurement Specialist
Sabre Ltd
Calgary, AB
- Full-time
Our capabilities include custom switchgear, modular buildings and e-houses, instrumentation, control panels, and field services. We provide complete project support from design and…
Added 1 hour ago
C
Junior Developer Co-op
Convverge
Calgary, AB
- Full-time
Collaborate with developers, analysts, architects, consultants, and project teams to deliver client outcomes.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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