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Added 1 min ago
Digital Media Specialist
Infrastructure Ontario
Toronto, ON
…services, infrastructure lending, commercial projects, and development mandate. IO delivers some of the most complex, ambitious commercial and land development solutions for the Province…
Added 1 min ago
SL
AVP, Technology Lead - Digital
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The AVP Technology Lead – Digital is a strategic technology leader responsible for enabling, scaling, and modernizing Sun Life Canada’s shared digital platforms that support secure,…
Added 5 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
8+ years of experience in full-stack software development, including ownership of production applications.
Added 16 mins ago
CE
Senior Coordinator, OT SCADA
Cenovus Energy
Calgary, AB
- Full-time
…standards compliance, data integrity, risk management, and MOC/project execution alignment for SCADA and OBS assets while acting as the primary interface between Operations, Engineering,…
Added 16 mins ago
B
Senior Business Analyst (Contract) (Hybrid)
Broadridge
Markham, ON
- $55 to $65 CAD / hour
- Full-time
…products/services and provide functional leadership in the design and development of software…
Added 28 mins ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
5+ years of hands-on experience with Salesforce architecture, development, and operations across major Clouds (Sales, Service, Experience, Marketing) and custom applications.
Added 34 mins ago
LH
Senior Program Manager
LGI Healthcare Solutions
Montreal, QC
- Full-time
For over 40 years, LGI Healthcare Solutions has built software that healthcare organizations depend on. AI is now at the heart of that work - not as a destination, but as the engine behind…
Added 34 mins ago
RB
Water Resources Engineer
Recruitment By Design
Burnaby, BC
- $104,000 to $157,000 CAD / year
- Full-time
Lead development, and application of mine water quality models using GoldSim software with
Added 34 mins ago
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Mergers and Acquisitions Business Development Team Lead – SaaS
ZenaTech Inc.
Toronto, ON
- Full-time
As Team Lead, you will play a critical role in leading our SaaS M&A pipeline: mentoring a team of analysts to identify acquisition opportunities among SaaS companies, building and…
Added 47 mins ago
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Business Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
Lead and execute Joint Application Development (JAD) sessions to elicit both functional and non-functional requirements.
Added 1 hour ago
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Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 1 hour ago
Database & Geographic Information System (GIS) Geologist, Special Projects
Blue Moon Metals
Canada
Blue Moon Metals is seeking a Lead Database & Geographic Information System (GIS) Geologist to oversee geological databases, GIS systems, and digital data workflows supporting exploration…
Added 1 hour ago
Senior Manager - Software Development
Scotiabank
Toronto, ON
Provide technical expertise, guidance, advice and knowledge transfer to team members on all aspects of application development for assigned applications or technology.
Added 1 hour ago
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Product Marketing Manager
Rewind
Remote, Canada
- $116,000 to $140,000 CAD / year
- Full-time
- Remote
…encourage team members to think creatively, take ownership, and lead improvements. Your ideas and actions drive our…
Added 2 hours ago
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Team Leader, Real Property Management
Defence Construction Canada
Yellowknife, NT
- Full-time
Complete complex real property project work (e.g. real property studies and asset assessments, facility reviews, lease and land acquisition guidance, technical reviews, strategic plans,…
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Planner / Scheduler
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Toronto, ON · North York, ON
- Full-time
Note: The primary pay rate is based on T4 classification; however, we will also consider applications from candidates interested in an INC classification, where applicable.
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Senior Instrumentation Control and Electrical Engineer
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Mississauga, ON
- Full-time
…provides an exciting opportunity to contribute to the design, development, testing, commissioning, and field deployment of specialized nuclear tooling systems used in reactor refurbishment…
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Intermediate Planner
AtkinsRéalis
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Analyze schedules and communicate key findings to the Lead Planner, Project Controls Manager, and Project Manager.
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Lead Business Consultant, Investment Operations
SimCorp
Toronto, ON
- Full-time
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and…
Added 2 hours ago
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Intermediate Infrastructure Construction Calculator
IBW Surveyors
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- Full-time
…quality control, and technical analysis. Working closely with Project Managers, Drafting Team Lead, and field crews, you will prepare layout data, verify design information, calculate…
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Business Application Specialist
TD
Toronto, ON
- Full-time
…opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been…
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Manager Tech Delivery / Partner Mgmt
TD
Toronto, ON
- Full-time
Communicate business vision / goal and portfolio priorities to team members (e.g. Application Owners / Development Managers, Business Systems Analysis, Platform / Service and/or Technology…
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Senior Project Manager - Transportation Engineering & Planning
Stantec
Ottawa, ON
- Full-time
…beyond. Driven by data, innovation, and grounded in real world applications, our plans inspire people with a spectrum of work that includes planning for parking, transit, pedestrian safety,…
Added 2 hours ago
Curator of Education and Visitor Experience (Historical Archival Cultural Officer 3)
The Government of Nova Scotia
Halifax, NS
Closing Date: 21-Oct-26 (Applications are accepted until 11:59 PM Atlantic Time)
Added 3 hours ago
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Executive Assistant, Distribution, GBRS
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
Is comfortable using digital tools and social media (e.g., LinkedIn) and is eager to learn and leverage new technologies, software, or applications (e.g., Salesforce);

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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