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Added 10 mins ago
W
HR Business Partner
Weyerhaeuser
Grande Prairie, AB
- Full-time
…background, ability to diagnose organizational issues, develop solutions, and implement HR action plans in partnership with the site Manager and be willing to take on special projects as…
Added 10 mins ago
T
Tangerine Advisor, Growth - Tangerine
Tangerine
Toronto, ON
- Full-time
Our client-obsessed teams deliver flexible, accessible banking solutions, breakthrough products, and award-winning service. Beyond banking, we’re committed to making an impact in the…
Added 10 mins ago
AC
Administrateur·trice Stockage
ALTEN Canada
Montreal, QC · Greater Montreal Metropolitan Area
- $100,000 to $125,000 CAD / year
- Full-time
ALTEN Canada c’est aussi un centre de solutions, le « Montreal Delivery Center (MDC) », qui propose des services managés dans les domaines du développement applicatif, de la pratique…
Added 13 mins ago
Software Engineer
Scotiabank
Toronto, ON
Lead technical design discussions and drive architectural decisions for data management solutions
Added 13 mins ago
Senior Manager, Salesforce Engineering
Scotiabank
Toronto, ON
We’re looking for a Senior Manager, Salesforce Engineering to lead the strategy, delivery, and evolution of our Salesforce platform across multiple business lines. You’ll own the…
Added 13 mins ago
PP
PRODUCTION SHIFT MANAGER (Afternoon/Evening Shift)
Piramal Pharma Ltd
Aurora, ON
- Full-time
Piramal Pharma Solutions is a contract development and manufacturing organization (CDMO), offering end-to-end development and manufacturing solutions across the drug life cycle. We serve…
Added 13 mins ago
A
Intégrateur.trice Avion en Avionique / Aircraft Avionics Integrator
Airbus
Mirabel, QC · Montreal, QC
- Full-time
…afin d'obtenir un produit global optimal, et s'assurer que les solutions d'ingénierie sont conformes à ces exigences tout au long du processus de…
Added 13 mins ago
M
AVP, AI
Manulife
Toronto, ON
- Full-time
…build and scale Classical AI, Generative AI, and Agentic AI solutions – all while meeting enterprise standards for security, governance, model risk, and responsible…
Added 13 mins ago
SD
Technical Project Manager
Symbiotic Digital
Toronto, ON · Queen's Park Ontario Provincial Government, Ontario
- Contract
Added 13 mins ago
Manager, Child Intervention - Grand Prairie, AB
Government of Alberta
Grande Prairie, AB
…Region is seeking an experienced Manager, Child Intervention to lead dedicated teams delivering critical intervention services across Northern…
Added 13 mins ago
M
Senior Backend Developer
Modaxo
Montreal, QC · Canada - Montreal, QC
- Full-time
…responsables Produit et R&D pour traduire les exigences d’affaire en solutions techniques et s’assurer de la faisabilité technique des nouvelles fonctionnalités. Il/elle contribuera…
Added 28 mins ago
CC
Ingénieur chargé projets manufacturier
Cabot Corporation
St. John's, NL · Saint-Jean-sur-Richelieu, QC · St. Jean
- Full-time
Our businesses deliver a broad range of products and solutions to customers in every corner of the globe, serving the transportation, infrastructure, environment and consumer industry…
Added 28 mins ago
BP
Manager, People Systems & Automation
Bora Pharmaceuticals
Mississauga, ON
- Full-time
A hands-on technology and HR service delivery professional to serve as the functional lead for Workday and drive automation, reporting, and process optimization across the employee…
Added 28 mins ago
Principal Offensive Security
Varicent
Toronto, ON
…organizations achieve revenue success. Our cutting-edge SaaS solutions empower revenue leaders globally to design smarter go-to-market strategies, maximize seller performance, and unlock…
Added 28 mins ago
CC
Retail Shift Leader
Canna Cabana
Mississauga, ON · Hurontario, Mississauga, ON
- $19 to $21 CAD / hour
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Added 41 mins ago
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Solution Architect / Lead EBO Engineer – BAS (SABAS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Solution Architect / Lead EBO Engineer – Building Automation Systems
Added 43 mins ago
Vice President, Channel Sales – North America
Geotab
Canada
Use customer, market, and competitive insights to sharpen channel plans and position Geotab’s solutions.
Added 43 mins ago
Sales Development Representative
SPS Commerce
Toronto, ON · CA ON Toronto Office
…strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every…
Added 43 mins ago
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Product Manager
Priceline
Toronto, ON
- Full-time
You'll lead product for the Packages Book & Service team, which owns everything that happens once a customer selects their package: the checkout experience, the behind-the-scenes booking…
Added 43 mins ago
T
Senior Manager – Product Owner
TD
Toronto, ON
- Full-time
…enterprise-wide programming, developing and implementing best-in- class solutions that are scalable in support of enterprise/ business…
Added 1 hour ago
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Principal Application DevOps Engineer, AI & Automation
Entrust
Canada
- Full-time
The individual will also lead practical adoption of AI within operational workflows. The focus is not limited to using AI as a personal productivity tool. This role will identify, design,…
Added 1 hour ago
IG
Continuous Improvement Leader
IMT Group
Ingersoll, ON
- $98,400 to $147,600 CAD / year
- Full-time
…team and contribute to the delivery of essential manufacturing solutions with Precision and Reliability. Join a culture that fosters collaboration, an environment for skill development and…
Added 1 hour ago
WM
Technical & Administrative Assistant - NETE
Weir Minerals
Dartmouth, NS
- Full-time
…better future for the world. We do this by combining our deep customer insights, world class engineering, materials science expertise and intelligent automation to deliver innovative…
Added 1 hour ago
OR
Manager, Life Insurance and Group Benefits
Oracle RMS Insurance Risk Management Services Inc.
Concord, ON
- Full-time
…relationships built on trust and integrity, where your success and security are our utmost priorities. As a result, you’ll have the peace of mind knowing that we’ve got your future…
Added 1 hour ago
Program Controls Manager
Bell
Regina, SK
…happen for enterprise-scale customers. You’ll deliver advanced solutions in areas such as IoT, Mobility/5G, Cloud, Cyber Security, Voice, Collaboration & Contact Centre and Internet &…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend services and responsive workforce applications using Java, Spring Boot, and React. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms and manage event-driven workflows.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and frontend technologies like React or Angular. Candidates should have proven experience in designing microservices, REST APIs, and relational database modeling.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
Microservices
REST APIs
CI/CD
Jenkins
Workforce Management
Cloud-native
Event-driven architecture
SQL
Containerization
Domain-driven design
OpenAPI
Swagger
Kubernetes
Kafka
RabbitMQ
CX platforms
ACD
Operational reporting
Full stack
Software development
Agile
Distributed systems
Performance optimization
Relational databases

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