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Added 4 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 4 mins ago
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Embedded Software Engineer
V2Soft
Windsor, ON
- Contract
…complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed…
Added 4 mins ago
EI
DEVOPS & CLOUD INFRASTRUCTURE LEAD
EMERES INC.
Montreal, QC
- Full-time
We're looking for a DevOps & Cloud Infrastructure Lead to own how we build, deploy, and run our systems. You'll be responsible for CI/CD, cloud infrastructure across Azure and AWS,…
Added 4 mins ago
RI
Data Engineer
Rivago Infotech Inc
Toronto, ON
- Contract
We are seeking highly skilled Azure Data Engineer with strong expertise in SQL, Python, Datawarehouse, Cloud ETL tools to join our data team. The ideal candidate will design, implement and…
Added 4 mins ago
EI
DevOps Engineer
EMERES INC.
Montreal, QC
- Full-time
We're looking for a DevOps Engineer to help build and run the infrastructure our engineering teams ship on. Working under the DevOps & Cloud Infrastructure Lead, you'll build CI/CD…
Added 16 mins ago
PA
Channel Solution Consultant 2
Palo Alto Networks
Toronto, ON · Office - Canada - Toronto
- Full-time
Experience selling, demonstrating, installing or troubleshooting network, endpoint, cloud and application security products
Added 34 mins ago
BS
Technical Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
8+ years building and operating complex enterprise digital products, including experience as a Technical Lead, Staff Engineer or senior full-stack developer.
Added 34 mins ago
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Cypress Automation Engineer
Qualitest
Canada
- Full-time
Formerly Qualitest, QualityAI is seeking a highly motivated Cypress Automation Engineer to join our Quality Engineering team. In this role, you will be responsible for designing,…
Added 34 mins ago
M
Senior Programmable Voice Engineer (CX Platform)
Miratech
Canada
- Full-time
We are looking for a Senior Programmable Voice Engineer to develop programmable voice capabilities, call control services, media processing, and API-driven communications infrastructure…
Added 34 mins ago
TC
RPA Platform Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
The Senior Platform Engineer develops, maintains, and manages automation platforms across on-premises environments, AWS cloud, and vendor SaaS solutions to enable automation across…
Added 34 mins ago
ES
Software Engineer in Test
Epsilon Solutions Ltd.
Toronto, ON
- Full-time
We are looking for a skilled Software Development Engineer in Test (SDET) to support quality engineering activities for web and mobile applications. The ideal candidate will have strong…
Added 34 mins ago
EI
AWS DEVOPS & INTEGRATION ENGINEER
EMERES INC.
Montreal, QC
- Full-time
We're looking for an AWS DevOps & Integration Engineer to deploy and support the AWS environments our customers run on, and to help our developers get new technologies working cleanly…
Added 34 mins ago
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Full Stack Engineer
WeVend
Toronto, ON · North York, ON
- Full-time
Proven development skills on Tech Stack - React, JavaScript, Node.js, NextJ.js, MongoDB, PostgreSQL, Cloud Platforms, AI Tools
Added 47 mins ago
D
Senior Product Engineer II - Backend
Docebo
Remote, Canada
- $123,400 to $164,500 CAD / year
- Full-time
- Remote
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 47 mins ago
GS
Network Security Engineer
GlassHouse Systems
Toronto, ON
- Full-time
The Network Security Engineer will support, implement, maintain, and troubleshoot network and security infrastructure across customer, data center, and cloud environments. The engineer will…
Added 1 hour ago
SI
Cloud Engineer
Spait Infotech
Canada
- Full-time
Implement cloud security best practices, including IAM, encryption, secrets management, and network security.
Added 1 hour ago
FI
Artificial Intelligence Engineer
Flexstaf I.T. Inc.
Canada
- Contract
Experience integrating applications with APIs, databases, cloud services, and enterprise systems.
Added 1 hour ago
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Middleware Specialist
Apptad
Montreal, QC
- Contract
Apply technical skills to design, build and automate middleware platforms both on-premises and cloud.
Added 1 hour ago
TC
Data Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
Strong banking and financial services domain experience with demonstrated expertise in data warehouse and cloud data platform implementations.
Added 1 hour ago
QT
Site Reliability Engineer
Q1 Technologies, Inc.
Toronto, ON
- $95,000 to $115,000 CAD / year
- Full-time
As an Intermediate Site Reliability Engineer, you will support and continuously improve enterprise Azure and Databricks platforms. The role focuses on production reliability, monitoring,…
Added 1 hour ago
AI
Oracle EDQ Platform Engineer
Aptino, Inc.
Brampton, ON
- Contract
We are looking for an experienced Oracle EDQ Platform Engineer to support the migration of Oracle Enterprise Data Quality (EDQ) from on-premises environments to Microsoft Azure Cloud.
Added 1 hour ago
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Senior Python Engineer - Data Platforms
Highspring
Montreal, QC
- Full-time
Highspring is seeking a Senior Python Engineer to join a high-performing Data & AI team responsible for building modern data platforms that power advanced analytics and machine learning…
Added 1 hour ago
LC
Site Reliability Engineering I
Loblaw Companies Limited
Brampton, ON
- Full-time
The Site Reliability Engineer I will run the production environment by monitoring availability and taking a holistic view of system health. You will build tools and systems to manage…
Added 1 hour ago
T
Network Security Engineer
Tekshapers
Montreal, QC
- Full-time
Design, implement, and maintain security controls across network, cloud, server, endpoint, and application environments.
Added 1 hour ago
A
Terraform Developer / HALIFAX, NS (Onsite) - FTE
AceStack
Halifax, NS
- Full-time
We are looking for a Terraform Developer / Cloud Infrastructure Engineer with strong hands-on experience in Azure, Terraform, Kubernetes, CI/CD, Python, Databricks, and Snowflake. The ideal…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with CX and enterprise systems, and contribute to API and event-driven design, cloud deployments, CI/CD, production support, and cross-functional delivery.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should also have experience with REST APIs, microservices, event-driven systems, SQL and relational databases, and cloud-based or containerized applications; WFM or CX platform experience is advantageous.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Cloud-Native Applications
Containerization
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Scheduling
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud-Native Applications
Containerization
Operational Research

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