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Added 8 mins ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
…work skills, with a commitment to health and safety, quality, continuous improvement, housekeeping, and professional conduct; ability to support occasional field, warehouse, or sample…
Added 8 mins ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
…work skills, with a commitment to health and safety, quality, continuous improvement, housekeeping, and professional conduct; ability to support occasional field, warehouse, or sample…
Added 23 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Added 23 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
Collaborate with Product, UX, QA, DevOps, Architecture, and other engineers through design sessions, code reviews, planning, and continuous improvement.
Added 24 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
Collaborate with Product, UX, QA, DevOps, Architecture, and other engineers through design sessions, code reviews, planning, and continuous improvement.
Added 24 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Added 39 mins ago
CG
Senior Engineer, Mine (Mount Milligan)
Centerra Gold Inc.
Fort St. James, BC
- Full-time
Foster a collaborative environment that supports professional development and continuous improvement.
Added 1 hour ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
Collaborate with Product, UX, QA, DevOps, Architecture, and other engineers through design sessions, code reviews, planning, and continuous improvement.
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Added 3 hours ago
OC
Metallurgy Supervisor (Permanent)
Orano Canada
SK · Saskatchewan, Canada
- Internship
…You’ll also help foster a culture of safety, innovation and continuous improvement. If you are excited about this opportunity, we encourage you to…
Added 3 hours ago
W
Principal Mechanical Engineer
Worley
Edmonton, AB · Calgary, AB
- Full-time
The Principal Mechanical Engineer – Static Equipment is a senior technical authority and subject matter expert responsible for providing strategic engineering leadership for static…
Added 4 hours ago
CE
Staff Site Operations Engineer
Cenovus Energy
Lloydminster, SK
- Full-time
As a Staff Operations Engineer, you will play a key role in optimizing the performance, reliability, and profitability of Cenovus’s surface assets within the Lloydminster Thermal district.…
Added 4 hours ago
Senior Visualization Professional
Capgemini
Mississauga, ON
- Drive continuous improvement and automation initiatives.
Added 4 hours ago
SOFTWARE ENGINEER III - HYBRID
Green Shield Canada
Toronto, ON
Own your work through production, including system behavior, observability, supportability, incident follow-up, maintainability, and continuous improvement.
Added 4 hours ago
F
Principal Design Engineer / Structural Lead Engineer - Mining and Metals
Fluor
Vancouver, BC
- Full-time
Promote and support value improvements, initiatives and continuous performance improvement.
Added 4 hours ago
BS
Senior Design Quality Engineer / Ingénieur principal en qualité de la conception
Boston Scientific
Montreal, QC
- Full-time
Proactively identify gaps and opportunities for continuous improvement in product development processes, tools, and documentation.
Added 4 hours ago
PF
Data Analyst 1
Pattison Food Group
Langley (District), BC · Langley Office - Langley BC
- Full-time
Analyzing large and complex datasets to generate insights that support decision-making and continuous improvement.
Added 5 hours ago
M&
Coatings Engineer
Mitchell & Associates
Vaughan, ON
- Full-time
Consistently develop, assess and implement continuous improvement projects in relation to current or future project planning.
Added 5 hours ago
E
Field Service Operations - Superintendent Engineer
Everllence
Dartmouth, NS
- Full-time
Willing to work under ISO standards and have a commitment to continuous improvement.
Added 5 hours ago
PC
Senior Business Systems Engineer - 1751 - 175325 - 175490
Piper Companies
ON · Durham, ON
- Full-time
Support system integrations, enhancements, and continuous improvement initiatives across enterprise applications.
Added 5 hours ago
DevOps Engineer
Varonis
Canada
Stay up-to-date with AWS services and industry best practices to drive continuous improvement.
Added 5 hours ago
IG
Business Intelligence Engineer
Insight Global
Toronto, ON
- $40 to $46 CAD / hour
- Contract
-3+ years of experience as a BI Engineer driving continuous improvement in reporting performance, data quality, and BI platform capabilities
Added 5 hours ago
J
Manager of Projects (MOP)
Jacobs
Ottawa, ON
- $168,600 to $221,325 USD / year
- Full-time
Share best practices and lessons learned to promote continuous product and process improvement
Added 6 hours ago
GN
Co-op/intern - Mechanical Engineer
Gerdau North America
Selkirk, MB
- Volunteer
…culture built on trust and teamwork, we offer meaningful work, continuous development, and opportunities to shape your future. We invite you to come work with us, where your contributions…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with CX and enterprise systems, and contribute to API and event-driven design, cloud deployments, CI/CD, production support, and cross-functional delivery.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should also have experience with REST APIs, microservices, event-driven systems, SQL and relational databases, and cloud-based or containerized applications; WFM or CX platform experience is advantageous.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Cloud-Native Applications
Containerization
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Scheduling
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud-Native Applications
Containerization
Operational Research

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