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Added 3 mins ago
LC
Senior Financial Analyst, Customer Support
Loblaw Companies Limited
Toronto, ON
- Full-time
Support system enhancements and business initiatives by participating in testing, validation, implementation, and post-implementation support.
Added 3 mins ago
SI
Software Developer
SAP IT Business Systeme
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
…expected. An ownership mindset, combined with experience in testing, validation, and troubleshooting production systems, will set you up to contribute…
Added 3 mins ago
LC
Product Designer
Loblaw Companies Limited
Toronto, ON
- Full-time
Research, Validation & Iteration: You’ll participate in customer and colleague research, usability testing, competitive assessments, and other discovery and validation activities. You’ll…
Added 3 mins ago
Sr. Software Developer (Server, C++)
Open Text Corporation
Waterloo, ON
Experience modernizing long-lived native codebases while maintaining backward compatibility and functional parity.
Added 3 mins ago
GE
Business Analyst
GFL Environmental Inc.
Vaughan, ON
- Full-time
Conduct end-to-end testing on applications and technology to ensure that business, technical, and functional requirements are met.
Added 18 mins ago
Senior Applications Developer- Mobile Apps (React Native)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
Collaborate with cross-functional teams (design, product, backend, QA) to translate business requirements into high-quality, maintainable code.
Added 18 mins ago
T
Senior Manager, KYC Technology and Capabilities Enablement (5579)
TD
Toronto, ON
- Full-time
…and business perspectives, translating complex regulatory and functional needs into an integrated roadmap and clear delivery…
Added 18 mins ago
T
FCRM Testing Analyst (5559)
TD
Toronto, ON · Markham, ON
- Full-time
Support execution of testing engagement work in accordance with established standards to achieve completion within targeted timelines
Added 18 mins ago
T
Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
Support functional and non-functional testing, including performance, reliability/operational readiness, accessibility, and security testing, with guidance from senior team members.
Added 18 mins ago
T
General Manager
TheKey
Winnipeg, MB
- Full-time
Lead a cross-functional team supporting clients and caregivers; ensuring that departments deliver quality care to clients
Added 18 mins ago
MM
Senior IT Business Analyst (Insurance)
Marsh McLennan
Toronto, ON
- Full-time
Conduct functional and system integration testing to validate solutions and troubleshoot issues for timely resolution.
Added 18 mins ago
TS
Property Manager
The Salvation Army Canada and Bermuda Territory
Toronto, ON
- Full-time
…leadership to ensure that facilities remain safe, compliant, functional, and well…
Added 20 mins ago
Y
Senior Technical Lead – Oracle Cloud & Oracle AI
Yochana
Toronto, ON
- Contract
The candidate will work closely with technical, functional, and business teams to identify AI opportunities and deliver scalable, secure, and production-ready solutions across the Oracle…
Added 20 mins ago
JG
Senior Business Analyst
J&M Group
Canada
- Full-time
7+ years of Business Analysis experience on SAP programs, with strong functional knowledge of SAP MM/Inventory Management and contracting processes. Proven experience with requirements…
Added 20 mins ago
EC
SAP Human Resources Consultant
Experis Canada
Canada
- Contract
·Unit Testing after initial deployment of HRSP to sandbox & Dev environment.
Added 20 mins ago
PI
Senior Business Analyst – SAP S/4HANA
PamTen Inc
Canada
- Contract
7+ years of Business Analysis experience on SAP programs, with strong functional knowledge of SAP MM/Inventory Management and contracting processes. Proven experience with requirements…
Added 20 mins ago
A
Middleware Specialist
Apptad
Montreal, QC
- Contract
Coordinate signoffs for non-functional requirement testing with development and business teams.
Added 20 mins ago
N
Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Lead end-to-end implementations for Nakisa's most strategic and complex enterprise accounts, from requirements gathering and solution design through configuration, testing and go-live.
Added 20 mins ago
RI
SAP IBP Application Support Analyst
Raas Infotek
Calgary, AB
- Contract
Participate in system upgrades, testing, deployment activities, and post-release validation.
Added 20 mins ago
V
SAP IBP Application Support Analyst
VDart
Calgary, AB
- Contract
Participate in system upgrades, testing, deployment activities, and post-release validation.
Added 20 mins ago
CD
SAP MM Test Lead
Cloud Data Vision
Calgary, AB
- Contract
…end-to-end business scenarios. Executes SIT, UAT, Regression Testing, Cutover Validation, and Hypercare activities while ensuring that business and technical requirements are validated and…
Added 20 mins ago
RI
SAP IBP Application Support Analyst
Raas Infotek
Calgary, AB
- Contract
Participate in system upgrades, testing, deployment activities, and post-release validation.
Added 20 mins ago
H
Senior Python Engineer - Data Platforms
Highspring
Montreal, QC
- Full-time
Added 32 mins ago
Systems Operator
Hilton Food Group Plc
Brantford, ON
coordinates with cross-functional teams, and supports business continuity to
Added 32 mins ago
LC
Senior Analyst, Transport Systems & Processes
Loblaw Companies Limited
Brampton, ON
- Full-time
…lifecycle - from requirements gathering and solution design through testing, deployment, training, adoption and ongoing sustainment. The role will also help drive the team's Agile delivery…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with CX and enterprise systems, and contribute to API and event-driven design, cloud deployments, CI/CD, production support, and cross-functional delivery.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should also have experience with REST APIs, microservices, event-driven systems, SQL and relational databases, and cloud-based or containerized applications; WFM or CX platform experience is advantageous.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Cloud-Native Applications
Containerization
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Scheduling
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud-Native Applications
Containerization
Operational Research

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