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Added 3 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
Added 3 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Added 3 mins ago
M
Technical Customer Success Manager, Toronto
Modash
Remote, Canada
- Full-time
- Remote
…Europe, and we're hiring another based in Toronto, Canada. Your job is simple to explain and hard to do well: help customers turn Modash data into successful products, and own the outcome…
Added 18 mins ago
RB
Desktop Publisher
Royal Bank of Canada
Toronto, ON
- Full-time
The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists…
Added 18 mins ago
FS
School Bus Driver
First Student
Mississauga, ON
- Part-time
Child-Ride-Along Program – a perfect opportunity for working parents
Added 18 mins ago
H(
Technical Lead, API & Integration Engineering
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Added 18 mins ago
H(
Analyst, Pension Accounting Operations (12 month Contract)
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $71,000 to $109,000 CAD / year
- Full-time
the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Added 18 mins ago
H(
Associate Director, Operational Risk & Enterprise Crisis Management
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- Full-time
the opportunity to make a difference and help take care of those who care for us, by providing a financially secure retirement for Ontario healthcare workers
Added 18 mins ago
HR
Operations Specialist - Full Time
Harry Rosen
Calgary, AB · TD Core
- Full-time
We thank you for your interest in this opportunity.
Added 18 mins ago
HB
Assistant Manager - BOSS Outlet, Cross Iron Mills
HUGO BOSS Canada, Inc.
Rocky View, AB
- Other
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward telling you all about this job opportunity in a personal conversation.
Added 18 mins ago
EG
Développeur(-euse) de logiciels sénior(e) (contenu) / Senior Software Development Engineer
Expedia Group
Montreal, QC · Canada - Quebec - Montreal
- Full-time
Added 18 mins ago
DT
customer service associate I
Dollar Tree Stores
Sarnia, ON
- Part-time
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties,…
Added 18 mins ago
DT
Merch Assistant Manager
Dollar Tree Stores
Ottawa, ON
- Full-time
Your job duties and responsibilities will include, but are not limited to, the following:
Added 18 mins ago
DA
HVAC Jr. Maintenance Mechanic
Daikin Applied Americas
Ottawa, ON
- Full-time
Daikin Applied is seeking a full-time HVAC Jr. Maintenance Mechanic. You’ll have the opportunity to work on all types of commercial and industrial equipment and cutting-edge technologies.…
Added 18 mins ago
A
General Assistant
ALS
Fort St. John, BC · CAN - BC - Fort St John
- Full-time
An estimated hourly pay of $21.79 at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
Added 18 mins ago
A
Radiochemistry Analyst
ALS
Burlington, ON · CAN - ON - Burlington (Norjohn Court)
- Full-time
…posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or…
Added 18 mins ago
Maintenance Technician
ALS
Sudbury, ON · CAN - ON - Sudbury
An estimated hourly pay of $25.67CAD at the time of posting. Individual compensation is determined by factors such as job-related skills, relevant experience, education and/or training.
Added 33 mins ago
TC
Assistant Store Manager Winners Homesense Metrotown
TJX Canada – Winners, Marshalls, HomeSense
Burnaby, BC
- $48,592.5 to $68,029.5 CAD / year
- Full-time
…fast-paced, ever-evolving environment, this could be the perfect opportunity for…
Added 33 mins ago
CN
Janitor/Utility- Premium
Civeo North America
Faro, YT
- Full-time
This is an opportunity to enjoy a true work-life balance with 14 days on / 14 days off rotation, competitive wages, and the chance to work alongside a supportive team in a dynamic…
Added 33 mins ago
TH
Medical Radiation Technologist (MRT) - X-ray & CT
The Hospital for Sick Children
Toronto, ON
- Full-time
Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
Added 33 mins ago
SB
Team Member
Splitsville Bowl
AB · Edmonton, AB
- Full-time
Ongoing training and development, with the opportunity to fast track your career
Added 33 mins ago
LC
Associate Faculty - Clinical Nursing
Lambton College
Sarnia, ON
- Part-time
We are providing our students with the best learning and research experiences to ensure they are well-equipped to contribute to, and thrive in, a world of opportunity.
Added 33 mins ago
SB
Kitchen Team Leader
Splitsville Bowl
AB · Edmonton, AB
- Full-time
Ongoing training and development, with the opportunity to fast track your career
Added 33 mins ago
TH
Registered Orthopaedic Technologist
The Hospital for Sick Children
Toronto, ON
- Part-time
Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.
Added 33 mins ago
TH
Stores & Receiving Porter
The Hospital for Sick Children
Toronto, ON
- Part-time
Don't miss out on the opportunity to work alongside the world's best in paediatric healthcare.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

Apply About employer

More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with CX and enterprise systems, and contribute to API and event-driven design, cloud deployments, CI/CD, production support, and cross-functional delivery.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should also have experience with REST APIs, microservices, event-driven systems, SQL and relational databases, and cloud-based or containerized applications; WFM or CX platform experience is advantageous.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Cloud-Native Applications
Containerization
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Scheduling
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud-Native Applications
Containerization
Operational Research

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