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Added 1 min ago
L
Sr SDET– Firmware Automation
Lightmatter
Toronto, ON
- Full-time
At Lightmatter, an SDET is a software engineer first , not a QA coordinator or manual tester. You'll design and build the frameworks, harnesses, and hardware-in-the-loop infrastructure that…
Added 31 mins ago
B
Observability Engineer – Kubernetes Platform
BullTechSystem
Halifax, NS
- Full-time
We are seeking an experienced Observability Engineer to join our Enterprise Kubernetes Platform team at a leading financial services organization.
Added 47 mins ago
Software Development Engineer II, Advertiser Growth Engine
Amazon
Toronto, ON
- Identify root causes of operational issues and drive permanent fixes, continuously improving system reliability and performance.
Added 1 hour ago
BM
Cashier
Business Minutes
ON · Ontario, Canada
- Part-time
A Full-Stack / Backend Engineer – SaaS Development is responsible for designing, developing, testing, and maintaining scalable SaaS applications and software solutions. The role focuses on…
Added 2 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 2 hours ago
Google Cloud Platform (GCP) Data Engineer
Capgemini
Toronto, ON
Google Cloud Platform (GCP) Data Engineer with hands-on experience with Google Cloud Platform (GCP) services, particularly BigQuery, and be proficient in DBT (Data Build Tool) for data…
Added 2 hours ago
AE
Inside Sales Engineer
Ambient Enterprises
Coquitlam, BC
- Full-time
…building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core - we empower our people to think like business…
Added 2 hours ago
EI
Manufacturing Engineer
Ecolab Inc.
Calgary, AB
- Full-time
We have an opportunity for a Manufacturing Engineer to join our team in Calgary, Alberta. In this role, you will work closely with our manufacturing and design teams as well as our…
Added 2 hours ago
M
Senior software engineer: Applied AI
Morningstar
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to build the applied systems that bring AI capabilities into production: the data pipelines, LLM integrations, agentic workflows, tool interfaces,…
Added 2 hours ago
M
Senior Software Engineer- Applied AI
Morningstar
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to build the applied systems that bring AI capabilities into production: the data pipelines, LLM integrations, agentic workflows, tool interfaces,…
Added 2 hours ago
UM
Senior Electrical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
The Senior Electrical Engineer will work as part of a multi-disciplinary project team developing new and innovative electronics solutions to meet customer needs. The Senior Electrical…
Added 3 hours ago
SA
Aircraft Maintenance Engineer (AME)
SkyCare Air Ambulance & Charters
Thunder Bay, ON
- Full-time
As an Aircraft Maintenance Engineer (AME), you will help ensure the safety, reliability, and readiness of our fleet through hands-on maintenance, inspections, troubleshooting, and repairs…
Added 3 hours ago
SI
4th Class Operating Engineer
Saputo Inc.
Tavistock, ON
- Full-time
Saputo Dairy Products Canada G.P. is seeking a 4th Class Operating Engineer, for an existing opportunity within our organization. You'll discover a stimulating atmosphere that fosters your…
Added 3 hours ago
TT
Digital Controls Technical Specialist
Trane Technologies
Montreal, QC
- Full-time
…driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable…
Added 3 hours ago
L
Software Engineer - Product Lifecycle Information Management
lululemon
Vancouver, BC
- Full-time
Engages in ongoing quality and performance improvement to ensure reliability and security.
Added 4 hours ago
CT
Network Specialist
CIX Trading
Toronto, ON
- Full-time
…Canadian markets. Our technology-driven approach emphasizes speed, reliability, and resilience in a regulated trading…
Added 4 hours ago
MT
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
A strong focus on collaboration and continuous improvement is key. The Senior Azure Engineer will work with colleagues across engineering, security, and service teams to implement best…
Added 4 hours ago
C
Manager Signals and Communication Operations
CPKC
Medicine Hat, AB
- Full-time
As a Manager, Signals & Communications Operations, you’ll lead field teams supporting the safety, reliability, and performance of critical rail systems across Eastern Ontario. In this…
Added 4 hours ago
C
Cybersecurity Architect
CGI
Mississauga, ON
- Full-time
Security Clearance: Ability to obtain Federal level Reliability or Secret Security Clearance.
Added 4 hours ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
…date, we are a trusted partner across the heavy industries. We engineer and assemble speed control equipment for a wide range of electric motor applications. In addition to VFD's, we also…
Added 4 hours ago
Integration & Test Software Engineer
L3Harris Technologies
Montreal, QC
Job Title: Integration & Test Software Engineer
Added 4 hours ago
R
Lead Engineer, Facility Design
Raise
Calgary, AB
- $150,000 to $165,000 CAD / year
- Full-time
Raise is currently hiring a permanent, full-time Lead Engineer, Facility Design on behalf of our client. They’re expanding their team to meet growing needs, making this a unique opportunity…
Added 4 hours ago
S
Maintenance Manager
Septodont
Cambridge, ON
- Full-time
…support strategies to optimize equipment performance, safety, and…
Added 5 hours ago
PE
Field Engineer
PowerON Energy Solutions
Vancouver, BC
- Full-time
The Field Engineer supports design review, commissioning, and operational troubleshooting on bus depot, commercial fleet, and shore power electrification projects; a hands-on role spanning…
Added 5 hours ago
CG
Director, Operational Excellence & Process Engineering
Compass Group Canada
Mississauga, ON
- Full-time
The successful candidate will partner closely with operational leaders to optimize workflows, improve service reliability, enhance labor productivity, and develop scalable systems that…

Closed listing

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

About employer

More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with CX and enterprise systems, and contribute to API and event-driven design, cloud deployments, CI/CD, production support, and cross-functional delivery.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should also have experience with REST APIs, microservices, event-driven systems, SQL and relational databases, and cloud-based or containerized applications; WFM or CX platform experience is advantageous.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Cloud-Native Applications
Containerization
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Scheduling
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud-Native Applications
Containerization
Operational Research

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