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Added 21 mins ago
TN
Retail Store Manager – Cannabis & Vape
True North Construction Company
North Bay, ON
- $44,000 to $50,000 CAD / year
- Full-time
True North Cannabis Co. & True North Vape are looking for an experienced, dependable, and hands-on Retail Manager to join our team.
Added 35 mins ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
As the Senior Technology Manager, Security Engineering & Architecture, you will be a key leader within the Technology organization, responsible for shaping and executing the vision for…
Added 35 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 35 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 35 mins ago
S
Enterprise Account Executive
STA
Canada
- Full-time
Our client is a category-defining leader in AI-powered video creation with $200M ARR and 300% NRR. Their solution sits at the intersection of AI, creative software, and video production…
Added 36 mins ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 36 mins ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 36 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 51 mins ago
W
Associate Client Advocate (Account Manager) - Natural Resources
WTW
Calgary, AB
- Full-time
…Advocate, Client Specialist, and the Global Service Delivery (GSD) team, the ACA serves as a primary contact for service, placement, and escalation matters, helping clients address their…
Added 51 mins ago
FO
Travelling Commercial Superintendent
First Onsite - CA
Regina, SK
- $29 to $34 CAD / hour
- Contract
Are you a hands-on leader who knows how to keep people organized, work moving, and details from falling through the cracks? First Onsite is hiring several Commercial Superintendents to join…
Added 1 hour ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 1 hour ago
OP
Administrative Coordinator
Oxford Properties Group
Toronto, ON · Scarborough, ON
- Full-time
…management office visitors and will entail support to the management…
Added 1 hour ago
Nurse 3 (N3) - Flexible Assertive Comm Treatment
Winnipeg Regional Health Authority
Winnipeg, MB
Under the general supervision of the Team Leader the nursing service coordinator is responsible for providing case management services and supports to participants involved with the…
Added 1 hour ago
Senior Project Manager
Winnipeg Regional Health Authority
Winnipeg, MB
Under the direction of the Executive Leader/Director or designate, the Senior Project Manager is responsible for managing all aspects of the assigned project(s) including vendor…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 1 hour ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 1 hour ago
EJ
Canada Initiative Leader
Edward Jones
Mississauga, ON
- $99,900 to $170,000 CAD / year
- Full-time
As an Initiatives Leader within Canada Operations, this role is accountable for the end-to-end execution and successful delivery of complex, mid-to-large scale strategic initiatives,…
Added 1 hour ago
A
Lead Hand Technician
AFL
Victoria, BC
- Full-time
…an experienced technician who can lead by example, support team members in the field, and step in when technical or operational issues require additional…
Added 2 hours ago
K
Cloud Consultant
Kyndryl
Toronto, ON · Ottawa, ON · Montreal, QC · Calgary, AB
- Full-time
…successful candidate will act as a trusted advisor and architecture leader, shaping cloud transformation roadmaps while guiding execution across multi-disciplinary…
Added 2 hours ago
SAP Client Delivery Manager
NTT DATA Services
Toronto, ON
We are currently seeking a SAP Client Delivery Manager to join our team in Toronto, Ontario (CA-ON), Canada (CA).
Added 2 hours ago
O
Sales Enablement Manager
Owner.com
Toronto, ON
- Full-time
Using Owner should feel like having a team of great operators, engineers, and marketers working for you.
Added 2 hours ago
JI
Lead Instructor, Advanced Care Paramedic Program
Justice Institute of British Columbia
New Westminster, BC
- $94,712.8 to $105,159.6 CAD / year
- Full-time
…beyond. We are currently in search of an exceptional educational leader, one who embodies a passion for post-secondary health education and…
Added 2 hours ago
BC
Warehouse Manager - Vanfax
Belron Canada inc
Dartmouth, NS
- Full-time
We welcome applications from everyone, and are firmly committed to diversity, equity and inclusion in the workplace, and take pride in ensuring every member of our team feels empowered.
Added 2 hours ago
Senior Software Engineer, Applied AI & Customer Solutions
Coursera
Toronto, ON
As a Senior Software Engineer, you will join a fast-paced innovation team that builds and deploys AI-powered solutions directly with Coursera's enterprise and campus customers. You will sit…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with CX and enterprise systems, and contribute to API and event-driven design, cloud deployments, CI/CD, production support, and cross-functional delivery.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should also have experience with REST APIs, microservices, event-driven systems, SQL and relational databases, and cloud-based or containerized applications; WFM or CX platform experience is advantageous.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Cloud-Native Applications
Containerization
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Scheduling
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud-Native Applications
Containerization
Operational Research

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