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Added 3 mins ago
EG
Intermediate Pavement Engineer
Egis Group
Kingston, ON
- $70,000 to $88,000 CAD / year
- Full-time
Reporting to the Senior Pavement Engineer, the Intermediate Pavement Engineer, will be responsible for supporting the overall success of MTO Projects in Canada.
Added 18 mins ago
Y
Application Engineer_ High Content Imaging & Analysis (HCA)
Yokogawa
NB · Chiasson Office, NB
- Full-time
Yokogawa India is seeking a highly skilled and driven Senior Application Specialist to lead application support, scientific collaboration, and technical pre-sales/post-sales initiatives for…
Added 32 mins ago
EI
Intermediate Pavement Engineer
Egis in Canada
Kingston, ON
- $70,000 to $88,000 CAD / year
- Full-time
Reporting to the Senior Pavement Engineer, the Intermediate Pavement Engineer, will be responsible for supporting the overall success of MTO Projects in Canada.
Added 2 hours ago
AM
Principal ASIC Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The IOHUB team at AMD is seeking a Principal ASIC Design Engineer to provide technical leadership for the development of next-generation IP that enables AMD products across server, data…
Added 2 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
We're on the hunt for a top-tier Senior Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing…
Added 2 hours ago
YR
Enterprise Cloud Architect (Enterprise Architect)
York Region (The Regional Municipality of York)
Newmarket, ON
- Full-time
TOGAF Certification, and past IT certification similar or equivalent to the following: Microsoft Certified Azure Solutions Architect Expert or equivalent cloud certification, Cloud security…
Added 3 hours ago
SH
Applied AI Software Engineer
SE Health
Markham, ON
- Full-time
The Applied AI Software Engineer is a hands-on technical role responsible for designing, building, testing, deploying, and supporting secure, reliable artificial intelligence solutions…
Added 5 hours ago
HL
Senior SWE - Python / TypeScript
Hyper Lychee Labs
Canada
- Contract
We're looking for a high-taste engineer with a strong eye for quality, someone who's worked hands-on with preference data and rubric creation, and knows what separates a good example from a…
Added 7 hours ago
AG
Junior Data Engineer
Adelphi Group
Toronto, ON
- Full-time
As a Junior Data Engineer, you will support the execution of our dashboarding roadmap and contribute to ongoing data operations. With guidance from Data Engineering senior stakeholders and…
Added 7 hours ago
Senior Network Monitoring Engineer
Rogers Communications
Montreal, QC
As a senior member of the Service Monitoring Systems team, you will be responsible of the planning, design, deployment and operational support of advanced monitoring solutions across…
Added 7 hours ago
M
Senior software engineer: Applied AI
Morningstar
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to build the applied systems that bring AI capabilities into production: the data pipelines, LLM integrations, agentic workflows, tool interfaces,…
Added 7 hours ago
M
Senior Software Engineer- Applied AI
Morningstar
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to build the applied systems that bring AI capabilities into production: the data pipelines, LLM integrations, agentic workflows, tool interfaces,…
Added 7 hours ago
UM
Senior Electrical Engineer
Ultra Maritime
Dartmouth, NS
- Full-time
The Senior Electrical Engineer will work as part of a multi-disciplinary project team developing new and innovative electronics solutions to meet customer needs. The Senior Electrical…
Added 7 hours ago
UM
Project Engineer Senior I
Ultra Maritime
Dartmouth, NS
- Full-time
…expertise. Ultra Maritime pioneers delivering multi-mission solutions that protect and empower the naval forces worldwide. With our extensive portfolio of capabilities, our innovations are…
Added 7 hours ago
O
Senior Water Resources Engineer
Onterris
Calgary, AB · CAN-Alberta-Calgary
- Full-time
As an Senior Engineer in our Calgary office you’ll be responsible for assisting multiple projects where you will have increasing interaction with our multi-disciplinary staff, regulatory…
Added 7 hours ago
E
Senior Sub-System Design Engineer
Ericsson
Ottawa, ON
- Full-time
…products that enable mobile networks worldwide. We are seeking a Senior Sub-System Design Engineer to join our Product Systems & Integration (PSI) organization, specifically within the…
Added 7 hours ago
IT
Senior Intermediate HVAC Engineer
Integrated Total Solutions
Edmonton, AB
- $60 to $70 CAD / hour
- Full-time
- Hybrid
Added 8 hours ago
CS
Senior Network & Wireless Consultant (CCIE Wireless)
Compucom Staffing
Toronto, ON
- Full-time
Our client is currently seeking a qualified Senior Network & Wireless Consultant (CCIE Wireless) to join their team hybrid in Toronto, ON. This role will lead the design, implementation,…
Added 8 hours ago
L
Software Engineer - Product Lifecycle Information Management
lululemon
Vancouver, BC
- Full-time
…stories. We support the pre-season/in-season suite of technology solutions while living our vision to be an experiential brand and enhance the guest experience by delivering the right…
Added 8 hours ago
MV
Engineer-In-Training
Metro Vancouver
Burnaby, BC
- From $77,171.26 CAD / year
- Full-time
- On-site
Engineer-In-Training(Multiple Positions)Position Status: Full-Time RegularDepartment: Human Resources - EIT ProgramEmployee Group: ExemptLocation: 4515 Central BoulevardSalary Range/ Wage…
Added 8 hours ago
ZI
electrical engineer
Ziyutec Inc.
Vancouver, BC
- $80,000 to $135,000 CAD / year
- Full-time
- On-site
Electrical Engineer ? Government & Institutional Projects *Location:* Vancouver /BC Area preferred *Employment:* Full-Time, Permanent *Salary:* CAD $80,000?$135,000 per year, depending on…
Added 8 hours ago
SD
Senior Director, Pharmacy Experience and Transformation
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting to the VP, Pharmacy Operations, Clinical Excellence and Transformation, the Senior Director, Pharmacy Experience and Transformation will lead the strategy and execution of…
Added 8 hours ago
W
Senior / Staff Software Engineer, Motion Planning
Waabi
Toronto, ON
- $158,000 to $269,000 USD / year
- Full-time
Passionate about self-driving technologies, solving hard problems, and creating innovative solutions.
Added 8 hours ago
MT
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
The Senior Azure Engineer (Azure Consultant) is a key technical role responsible for designing, delivering, and supporting modern cloud and hybrid IT platforms for our customers. This…
Added 8 hours ago
W
Principal Mining Engineer
Worley
Markham, ON · Oakville, ON
- Full-time
We are currently recruiting for a Principal Mining Engineer. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Oakville or Markham, Ontario…

Closed listing

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Good command of English, with strong verbal and written communication skills in cross-functional teams.

Nice to have:

Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

About employer

More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with CX and enterprise systems, and contribute to API and event-driven design, cloud deployments, CI/CD, production support, and cross-functional delivery.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should also have experience with REST APIs, microservices, event-driven systems, SQL and relational databases, and cloud-based or containerized applications; WFM or CX platform experience is advantageous.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
CI/CD
Jenkins
Cloud-Native Applications
Containerization
OpenAPI/Swagger

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Forecasting
Staffing
Scheduling
Real-Time Adherence
Contact Centers
Customer Experience Platforms
ACD
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Cloud-Native Applications
Containerization
Operational Research

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