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Added 2 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and…
Added 2 days ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and…
Added 2 days ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
…contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while…
Added 2 days ago
H
eTrading Engineering Lead
HSBC
Toronto, ON
- Full-time
Build repeatable infrastructure delivery and validation pipelines using Infrastructure as Code (IaC) and automated testing, contributing production-quality Java and Ansible code
Added 2 days ago
MG
Principal Engineer / Architect
Matrix Global
Toronto, ON
- Full-time
We are seeking a highly skilled and hands-on Principal Engineer / Architect to lead the architecture, design, and delivery of next-generation cloud-native data and application platforms.…
Added 2 days ago
TI
AI Software Development Engineer in Test
Trimble Inc.
Kamloops, BC · Canada - Kamloops, BC
- Full-time
Shape the Future of Construction AI as an AI Software Developer Engineer in Test!
Added 2 days ago
TI
AI Software Development Engineer in Test
Trimble Inc.
Kamloops, BC
- Full-time
Shape the Future of Construction AI as an AI Software Developer Engineer in Test!
Added 2 days ago
TI
Java Full Stack Developer
Themesoft Inc.
Toronto, ON
- Contract
Lead the technical(backend/frontend) design, development, and implementation of software solutions.
Added 2 days ago
Developer 3
Symcor
Mississauga, ON
The Senior Developer is responsible for guiding the technical direction of projects and ensuring the successful implementation of technology solutions. This is a hands-on development role…
Added 3 days ago
T
Product Group Technology Lead II (Notify Now)
TD
London, ON · Toronto, ON
- Full-time
This role will lead all technology related areas of the Notify Now product group within GTS – Digital and AI Servicing. This role provides technical leadership and delivery expertise to…
Added 3 days ago
T
Manager, Engineering – Easy Apply & Digital Onboarding Platform
TD
Toronto, ON
- Full-time
The Easy Apply Engineering team is seeking a Manager, Engineering to lead the delivery, modernization, and operational excellence of TD's enterprise digital onboarding platform. Easy Apply…
Added 3 days ago
C
Automation Tester
CGI
Toronto, ON
- Full-time
…requires strong hands-on automation experience with Selenium, Java, Playwright, and API testing, combined with an understanding of Banking and Capital Markets applications and business…
Added 3 days ago
E
Staff Eng, API Design & Governance
eBay
Toronto, ON
- Full-time
eBay’s Developer Ecosystem team builds the tools, platforms, and experiences that help developers create solutions that make buying and selling on eBay faster and easier. The team owns…
Added 3 days ago
M
Software Engineer II, Core Edge Processing
Marqeta
Remote, Canada
- Full-time
- Remote
Grow your Java, distributed systems, and payment processing skills through hands-on project work
Added 3 days ago
M
Staff Software Engineer - Core Edge Processing
Marqeta
Remote, Canada
- Full-time
- Remote
Lead initiatives that make our platform more reliable, faster, and more cost-efficient
Added 3 days ago
GD
Co-op Winter 2027 - Software Engineering - 4-8 months
General Dynamics Missions System International
Cole Harbour, NS · Ottawa, Ontario
- Internship
Develop, maintain, and document software in languages such as C++, C, Java, and Python.
Added 3 days ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
Define and deliver well-scoped milestones for projects and may be a technical lead for projects on your team.
Added 3 days ago
PC
IT SR&ED, Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
Broad knowledge of current development technologies including web development, XML, Java, JavaScript, C#, database technologies, open source, mobile apps, and other related technologies
Added 3 days ago
SL
Associate Software Engineer
Sun Life
Toronto, ON · Waterloo, ON · Sun Life Toronto One York
- Full-time
Lead through problem-solving - Take ownership of incident analysis, resolution, and performance optimization; escalate strategically when needed.
Added 3 days ago
C
Backend Java Developer, Vice President
Citi
Mississauga, ON
- Full-time
The position is within BCMA Technology, and we are seeking a Technical Lead with strong hands-on experience in developing server-side components in Java. Candidate must have experience in…
Added 3 days ago
C
Consultant, Java Back End Developer
CIBC
Toronto, ON
- Full-time
…reliable, and client-focused digital experiences. As a Consultant, Java Back End Developer, you'll play a hands-on role in designing, developing, and implementing enterprise-scale…
Added 3 days ago
C
Consultant, Java Back End Developer
CIBC
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…reliable, and client-focused digital experiences. As a Consultant, Java Back End Developer, you'll play a hands-on role in designing, developing, and implementing enterprise-scale…
Added 3 days ago
T
Software Engineer II - Angular / UI
TD
Toronto, ON
- Full-time
○ Ability to lead, take direction and efficiently collaborate with various teams when required.
Added 3 days ago
C
Engineering Lead Analyst - VP
Citi
Mississauga, ON
- Full-time
The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software…
Added 3 days ago
C
Engineering Lead Analyst - VP
Citi
Mississauga, ON
- Full-time
The Engineering Lead Analyst is a senior level position responsible for leading a variety of engineering activities including the design, acquisition and deployment of hardware, software…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend microservices and responsive frontend applications for workforce management systems. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms, HR systems, and enterprise data platforms.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and React or Angular. Candidates should have hands-on experience with workforce management solutions and distributed system design.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
SQL
Containerization
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
AWS
Amazon Connect
Event-driven architecture
Containerization
Kubernetes
Kafka
RabbitMQ
Domain-driven design
OpenAPI
Swagger
SQL
Cloud-native
CX platforms
Operational reporting
Forecasting
Staffing
Scheduling
Performance optimization
Technical documentation

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