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Added 14 mins ago
N6
Journeyman Transport Tech
North 60 Petro Ltd
Whitehorse, YT
- Full-time
Under the direction of the Mechanical Foreman, this individual will aid in the daily operations of maintaining fleet vehicles ranging from trucks to trailers.
Added 14 mins ago
TH
Stores & Receiving Porter
The Hospital for Sick Children
Toronto, ON
- Part-time
Added 14 mins ago
AA
Industrial Electrician
AGS Automotive Systems
Cambridge, ON
- Full-time
Installation and adjustment of new equipment or new parts to support growth and continuous improvement of production operations.
Added 15 mins ago
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Webber - HR Operations Specialist - Infrastructure Management
Ferrovial
Ottawa, ON · CAN - Webber - Infra - Ottawa
- Full-time
Our field operations support a variety of critical roles in horizontal infrastructure (roads, highways, tunnels & bridges) and this role will support everything from staff to senior level…
Added 15 mins ago
C
Human Resources Manager, (People & Culture) (English Services) (Hybrid/Telework)
CBC/Radio-Canada
Toronto, ON
- Full-time
…Affairs, Sports, Digital, Transformation, Media Solutions, and Operations. Your deep expertise and broad knowledge across all HR functional areas will be vital assets as you partner with…
Added 15 mins ago
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Human Resources Manager (English Services) (People & Culture)
CBC/Radio-Canada
Toronto, ON
- Full-time
…providing HR guidance and advisory services across Ontario News operations. You will foster a solutions-oriented mindset within your team, encouraging creativity, adaptability,…
Added 30 mins ago
RS
Material Handler I
Ryder Supply Chain Solutions
Vaughan, ON · CAN - Vaughan ON Langstaff Rd
- Full-time
Added 1 hour ago
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Bilingual Receptionist & Lead Coordinator
Rénovation et Restauration après Sinistre, Renovco Inc.
Dorval, QC
- Full-time
Support project managers and the operations team with coordination tasks as needed
Added 1 hour ago
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Project Manager
Actalent
Calgary, AB
- $90 to $110 CAD / hour
- Contract
…coordinating stakeholders, contractors, engineering partners, and operations teams to ensure projects are delivered safely, on schedule, and within budget. The position focuses on…
Added 1 hour ago
A
Project Manager
Actalent
AB · Edmonton, AB
- $90 to $110 CAD / hour
- Contract
…coordinating stakeholders, contractors, engineering partners, and operations teams to ensure projects are delivered safely, on schedule, and within budget. The position focuses on…
Added 1 hour ago
WG
HR Generalist (Brampton, ON)
Wolseley Group
Toronto, ON · GTA North MDC
- Full-time
…attendance management, workplace investigations, and day-to-day HR…
Added 1 hour ago
AB
Clinic Administrative Support Supervisor
All Brains Clinic Ltd.
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
…coordinate our administrative support team and keep clinic operations running…
Added 2 hours ago
AC
Gestionnaire En Finance - CPA
Aston Carter
Montreal, QC
- $65 to $70 CAD / hour
- Contract
Bonne compréhension des opérations de placement sur les marchés privés ou publics, considérée comme un atout.
Added 2 hours ago
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Dental Administrator
HealthOne
Toronto, ON
- $25 to $27 CAD / hour
Manage front desk operations with meticulous attention to detail, including appointment scheduling, confirmations, billing, payment processing, and accurate data entry.
Added 2 hours ago
SM
Instrumentation & Controls Engineer - Project Lead
Solaris Management Consultants Inc
Surrey, BC · Calgary, AB
- $130,000 to $170,000 CAD / year
- Full-time
Added 2 hours ago
WS
Field Technician
Wirecommm Systems
Concord, ON
- $45,000 to $65,000 CAD / year
- Full-time
Wirecomm Systems (2008) Inc.) is rapidly growing as we expand our field operations and support teams to keep up with market demand. We would love you to join our team! We offer our…
Added 2 hours ago
GG
Traffic Control Dispatcher
Glen Group
Richmond, BC
- Full-time
…equity, fairness, and opportunity in every aspect of our hiring, operations, and company…
Added 2 hours ago
Human Resources Manager
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
Experience with Total Rewards and HR Operations, including payroll, HRIS, and related core HR processes.
Added 2 hours ago
Sr. Director, Human Resources
Nestle Operational Services Worldwide SA
Toronto, ON · North York, ON
Lead the labour relations strategy across unionized manufacturing operations, including collective bargaining, grievance management and arbitration support.
Added 2 hours ago
Warehouse Operator
Nestle Operational Services Worldwide SA
Innisfail, AB
Added 2 hours ago
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Coordinator, Workplace Health
Sanya’k̓ula
Vancouver, BC
- Full-time
Added 2 hours ago
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Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.
Added 3 hours ago
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Full-Time Licensed Optician: Sydney, NS
Specsavers
Sydney, NS
- Full-time
Contribute to daily store operations by maintaining cleanliness, managing inventory, and upholding Specsavers’ values and brand standards.
Added 3 hours ago
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Full-Time Student Optician: Sydney, NS
Specsavers
Sydney, NS
- Full-time
Contribute to daily store operations by maintaining cleanliness, managing inventory, and upholding Specsavers’ values and brand standards.
Added 3 hours ago
F/
Technical Analyst (Support Services)
FCC / FAC
Regina, SK · Agriculture Place
- Full-time
…improve tools and processes to support automation and reliable operations. Using your technical curiosity and critical thinking skills, you’ll troubleshoot issues, work with modern cloud…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend microservices and responsive frontend applications for workforce management systems. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms, HR systems, and enterprise data platforms.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and React or Angular. Candidates should have hands-on experience with workforce management solutions and distributed system design.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
SQL
Containerization
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
AWS
Amazon Connect
Event-driven architecture
Containerization
Kubernetes
Kafka
RabbitMQ
Domain-driven design
OpenAPI
Swagger
SQL
Cloud-native
CX platforms
Operational reporting
Forecasting
Staffing
Scheduling
Performance optimization
Technical documentation

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