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Added 1 hour ago
MS
Consultant Conversion - Lead Software Eng : Job Level - Vice President
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as a Lead Software Developer to design and deliver scalable credit risk solutions across large-scale distributed computing platforms supporting…
Added 3 hours ago
SI
Senior Developer
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
You'll join the CX Order Management Services team, a cloud-native engineering group building the backbone of SAP's commerce fulfillment ecosystem. We ship features that directly impact how…
Added 3 hours ago
SI
Software Developer
SAP IT Business Systeme
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
You'll join the CX Order Management Services team, a cloud-native engineering group building the backbone of SAP's commerce fulfillment ecosystem. We ship features that directly impact how…
Added 3 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 3 hours ago
SH
Software Developer Co-op - Red River College
Siemens Healthineers
Winnipeg, MB · YWG BW
- Full-time
Who we are: We are a team of more than 73,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better…
Added 3 hours ago
N
Software Developer - Cloud Platform
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 3 hours ago
N
Software Developer - Applications
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 3 hours ago
N
Talent Acquisition Sourcer
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 3 hours ago
ES
Senior Program Manager
Epsilon Solutions Ltd.
Toronto, ON
- Contract
This person should basically manage the team of AI security research engineers.
Added 4 hours ago
SI
Software Developer
SAP IT Business Systeme
Montreal, QC
- $77,500 to $166,200 CAD / year
- Full-time
…AI teams to align on goals and deliver quality results. This team values direct communication, shared accountability, and continuous improvement. You'll participate in code reviews, share…
Added 4 hours ago
Manager, Software Development
Open Text Corporation
Waterloo, ON
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will…
Added 4 hours ago
T
Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
The Risk Technology team within the Finance and Risk Platform group is a dynamic, high-performing, and fast-paced team supporting enterprise credit risk applications used for the Bank’s…
Added 4 hours ago
U
Dir. Software Development
UKG
Montreal, QC
- Full-time
Le candidat idéal est un leader d'équipe solide possédant une expérience technique approfondie, une expérience avérée dans la direction d'équipes d'ingénierie et une passion pour la…
Added 5 hours ago
CS
AI Security Technical Program Manager
CONFLUX SYSTEMS
Toronto, ON
- $50 to $55 CAD / hour
- Contract
This person should basically manage the team of AI security research engineers.
Added 9 hours ago
MS
Consultant Conversion - Cloud & Infra Eng III : Job Level - Director
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as a Director, Martech Platform Engineering to provide technical leadership and strategic direction across the firm's enterprise marketing technology…
Added 9 hours ago
MS
Software Eng III - Job Level: Associate
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as a Software Developer (Various Languages Welcome) to contribute to the design and development of innovative front-office technology solutions while…
Added 9 hours ago
MS
Consultant Conversion - Software Eng III : Job Level - Director
Morgan Stanley
Montreal, QC
- Full-time
We’re seeking someone to join our team as a Software Developer to design, build, and enhance surveillance technology solutions that help strengthen the Firm’s risk management capabilities…
Added 9 hours ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 9 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 9 hours ago
M
Senior Routing Engine Developer (CX Platform)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 9 hours ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 9 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 10 hours ago
U
Senior Software Engineer, Applied AI & Customer Solutions
Udemy
Toronto, ON
- Full-time
By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills - and help millions of people participate in the new economy. Bring your ideas,…
Added 10 hours ago
CO
Associate, Software Engineer, New Grad
Capital One
Toronto, ON
- Full-time
…the people they are doing it for. We're a technology thought leader in the financial industry and we want to keep it that…
Added 10 hours ago
CO
Associate, Software Engineer, New Grad
Capital One
Toronto, ON
- Full-time
…the people they are doing it for. We're a technology thought leader in the financial industry and we want to keep it that…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend microservices and responsive frontend applications for workforce management systems. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms, HR systems, and enterprise data platforms.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and React or Angular. Candidates should have hands-on experience with workforce management solutions and distributed system design.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
SQL
Containerization
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
AWS
Amazon Connect
Event-driven architecture
Containerization
Kubernetes
Kafka
RabbitMQ
Domain-driven design
OpenAPI
Swagger
SQL
Cloud-native
CX platforms
Operational reporting
Forecasting
Staffing
Scheduling
Performance optimization
Technical documentation

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