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Added 13 mins ago
D
Baker/Breakfast Cook - Northern Manitoba Remote Camp Operations
Dexterra
Winnipeg, MB
- Full-time
Wrapping and dating all baked goods in accordance with production schedule
Added 13 mins ago
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Maintenance Technician II - UniFirst Canada
UniFirst
Montreal, QC
- Full-time
…d’équipement de transformation industrielle dans un environnement de production. L’expérience militaire applicable sera…
Added 27 mins ago
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Intern, Engineering Stress (Winter 2027)
Bombardier
Dorval, QC
- Volunteer
Bombardier is a global leader in aviation, creating innovative and game-changing planes. Our products and services provide world-class experiences that set new standards in passenger…
Added 27 mins ago
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Leader, Material Logistics (Evening Shift)
Bombardier
Dorval, QC
- Full-time
Ensure visibility to the production team on the resolution of shortages.
Added 28 mins ago
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Solutions Design IT Specialist
TD
Toronto, ON
- Full-time
Provide estimates for new projects and initiatives for the development / design component of the overall plan working with relevant team members / stakeholders
Added 28 mins ago
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Cook
Woodbine Entertainment
Hamilton, ON · Milton, ON · Mohawk
- Part-time
…experiences to our visitors. In doing so, we remain a world-leader in horse-racing - and also among the most exciting and diverse entertainment facilities on the…
Added 43 mins ago
EN
Senior Forward Deployed Engineer (10570) Toronto, Canada
Extreme Networks
Toronto, ON
- Full-time
Become part of something big with Extreme! As a global networking leader, learn why there is no better time to join the Extreme team.
Added 43 mins ago
Quality Manager
FCC Canada
Toronto, ON
FCC Group is an international leader in engineering and infrastructure, headquartered in Spain. With over a century of history, FCC’s core businesses include construction, environmental…
Added 43 mins ago
Asset manager - Wind turbine performance / Gestionnaire d'actifs - Performances des éoliennes
ENERCON
Montreal, QC
ENERCON, une entreprise de renommée mondiale établie en Allemagne depuis plus de 40 ans, se positionne en tant que leader dans l'industrie de la conception et de la fabrication d'éoliennes.…
Added 43 mins ago
HS
Conveyor Belt Technician
Hercules SLR
NS · Dartmouth, NS
- Full-time
We are looking for a strong, self starter to join our team as a Production Technician for our Stellar Industrial Sales branch in Dartmouth NS. Reporting to the Belting Operations…
Added 43 mins ago
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Senior Machine Learning Operations Developer: AI/ML Platform
Autodesk
Vancouver, BC · Toronto, ON · Montreal, QC · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
Autodesk, a global leader in 3D design, engineering, manufacturing, and entertainment software, is seeking a skilled MLOps Developer to join our AI/ML Platform team. This role is pivotal in…
Added 43 mins ago
Senior Marketing Specialist
Siemens
Oakville, ON
…strategy while being hands-on to ensure seamless execution and team…
Added 58 mins ago
Proposal Writer
Levio
Montreal, QC
Are you looking to thrive in a stimulating work environment? Join the leader in digital transformation and boost your career at Levio. We offer you a unique opportunity to develop your…
Added 1 hour ago
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Structural Engineer
Rio Tinto
Labrador City, NL
- Full-time
Expand your influence as a senior technical leader, driving engineering excellence, structural integrity, innovation and continuous improvement across major assets and critical…
Added 1 hour ago
AI
Class 1 Driver
American Iron and Metal
Moncton, NB
- $25 to $30 CAD / hour
- Full-time
Become part of team AIM, a growing team with an entrepreneurial spirit who has over the years evolved into a successful and multifaceted company with business divisions that include metal…
Added 1 hour ago
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Senior Manager, Content Development and Production (French Services) (On Site)
CBC/Radio-Canada
Sherbrooke, QC · Trois-Rivières, QC
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 1 hour ago
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Videographer (English Services) (On-Site)
CBC/Radio-Canada
Whitehorse, YT
- Full-time
…on air, online or behind the scenes, you would be joining a team that thrives on making connections and telling stories that are important to…
Added 1 hour ago
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(CAN) Team Leader, Operations III (6 month contract) FHN Sun - Wed 4.30pm to 3.00am
Walmart Canada
Mississauga, ON
- Contract
…accordingly. Establishes or adjusts work assignments to meet daily production…
Added 1 hour ago
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Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 1 hour ago
GC
Chief Operating Officer
GlassRatner Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The organization is seeking an accomplished Chief Operating Officer (COO) to join its senior leadership team to lead the continued development and growth of its operations. Reporting to the…
Added 1 hour ago
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Practicum Student, Education Programming
Public Health Ontario
Toronto, ON
- Full-time
The Capacity Building team is seeking a practicum student to support the planning and coordination of various educational programming activities including live and virtual professional…
Added 1 hour ago
Liaison Engineer
Westerkirk
Calgary, AB
…comprehensive aerospace company with capabilities that span design, production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled…
Added 1 hour ago
PI
Production Associate
Prelco Inc
Belleville, ON
- Up to $23.18 CAD / hour
Looking to join a dynamic team? We’ve got just what you’re looking for! Join the Prelco team as a Production Associate. As such, you will be responsible to manufacture products as per…
Added 1 hour ago
S
Responsable de la qualité des fournisseurs / Supplier Quality Leader
Smardt
Dorval, QC
- Full-time
Être capable d'améliorer la qualité et la capacité de production des fournisseurs
Added 1 hour ago
SS
Cook - Retirement
Sienna Senior Living
Old Stittsville, ON · Stittsville, ON
- Part-time
Monitoring quality of food supplies received and advises team leader of problems and makes recommendations about corrective action

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend microservices and responsive frontend applications for workforce management systems. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms, HR systems, and enterprise data platforms.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and React or Angular. Candidates should have hands-on experience with workforce management solutions and distributed system design.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
SQL
Containerization
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
AWS
Amazon Connect
Event-driven architecture
Containerization
Kubernetes
Kafka
RabbitMQ
Domain-driven design
OpenAPI
Swagger
SQL
Cloud-native
CX platforms
Operational reporting
Forecasting
Staffing
Scheduling
Performance optimization
Technical documentation

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