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Added 9 mins ago
M
Senior Design Engineer
Multimatic
Markham, ON · Multimatic Technical Centre - South
- Full-time
Multimatic is a global enterprise supplying engineered components, systems and services to the automotive industry. The company's success has been fueled by its ability to attract and…
Added 24 mins ago
Senior Software Engineer – DevTest / QA Automation
Kaseya Careers
Toronto, ON
Kaseya is seeking a Senior Software Engineer – DevTest / QA Automation to design, build, and maintain robust automated testing capabilities across enterprise software platforms.
Added 38 mins ago
I
Senior System Administrator
ICES
Toronto, ON
- Contract
ICES is seeking a Senior System Administrator to join our Technology department. The Senior System Administrator is responsible for building, maintaining, and supporting Information…
Added 38 mins ago
JT
Technical Program Manager
Jobility Talent Solutions
Toronto, ON
- Contract
Comfortable engaging in technical conversations with engineering teams on topics like infrastructure, migrations, platform services, and cloud cost/operations, without needing to be a…
Added 53 mins ago
IC
Senior System Administrator
ICES Central
Toronto, ON
- Full-time
- Temporary
ICES is seeking a Senior System Administrator to join our Technology department. The Senior System Administrator is responsible for building, maintaining, and supporting Information…
Added 1 hour ago
RB
Senior Director, Program Delivery
Royal Bank of Canada
Toronto, ON
- Full-time
As a member of RBC Borealis AI, reporting to the VP, Solutions Engineering & Delivery, the Senior Director, Program Delivery will lead the strategic planning, execution, and governance of…
Added 2 hours ago
NT
Senior C# .NET Backend Developer
Nöord Technologies
Montreal, QC
- Full-time
…experiencing strong growth, we are actively seeking an experienced Senior C# .NET Backend…
Added 3 hours ago
EG
Intermediate Pavement Engineer
Egis Group
Kingston, ON
- $70,000 to $88,000 CAD / year
- Full-time
Reporting to the Senior Pavement Engineer, the Intermediate Pavement Engineer, will be responsible for supporting the overall success of MTO Projects in Canada.
Added 3 hours ago
Y
Application Engineer_ High Content Imaging & Analysis (HCA)
Yokogawa
NB · Chiasson Office, NB
- Full-time
Yokogawa India is seeking a highly skilled and driven Senior Application Specialist to lead application support, scientific collaboration, and technical pre-sales/post-sales initiatives for…
Added 3 hours ago
EI
Intermediate Pavement Engineer
Egis in Canada
Kingston, ON
- $70,000 to $88,000 CAD / year
- Full-time
Reporting to the Senior Pavement Engineer, the Intermediate Pavement Engineer, will be responsible for supporting the overall success of MTO Projects in Canada.
Added 5 hours ago
AM
Principal ASIC Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The IOHUB team at AMD is seeking a Principal ASIC Design Engineer to provide technical leadership for the development of next-generation IP that enables AMD products across server, data…
Added 5 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
We're on the hunt for a top-tier Senior Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing…
Added 5 hours ago
YR
Enterprise Cloud Architect (Enterprise Architect)
York Region (The Regional Municipality of York)
Newmarket, ON
- Full-time
Translates business and technical requirements into standardized, reusable architecture patterns, reference designs, and solution components that support consistent and efficient delivery…
Added 6 hours ago
SH
Applied AI Software Engineer
SE Health
Markham, ON
- Full-time
The Applied AI Software Engineer is a hands-on technical role responsible for designing, building, testing, deploying, and supporting secure, reliable artificial intelligence solutions…
Added 6 hours ago
BE
Senior Civil/Structural Engineer
Bluestar Engineering Ltd.
Calgary, AB
- Full-time
Job Posting – Senior Civil/Structural Engineer
Added 8 hours ago
HL
Senior SWE - Python / TypeScript
Hyper Lychee Labs
Canada
- Contract
We're looking for a high-taste engineer with a strong eye for quality, someone who's worked hands-on with preference data and rubric creation, and knows what separates a good example from a…
Added 9 hours ago
Senior Engineer
Environment and Climate Change
Winnipeg, MB
The Senior Engineer will provide specialized engineering services encompassing Manitoba’s environmental liabilities relating to Orphaned and Abandoned Mines and Contaminated Sites. The…
Added 11 hours ago
CS
Senior Network & Wireless Consultant (CCIE Wireless)
Compucom Staffing
Toronto, ON
- Full-time
Our client is currently seeking a qualified Senior Network & Wireless Consultant (CCIE Wireless) to join their team hybrid in Toronto, ON. This role will lead the design, implementation,…
Added 11 hours ago
L
Software Engineer - Product Lifecycle Information Management
lululemon
Vancouver, BC
- Full-time
…running, training, and other athletic pursuits. Setting the bar in technical fabrics and functional design, we create transformational products and experiences that support people in…
Added 11 hours ago
EG
Principal Mining Engineer
Equinox Gold Corp.
Vancouver, BC
- Full-time
Reporting to the SVP Technical Services, the Principal Mining Engineer (Underground) supports Equinox Gold’s technical services team by applying operational expertise across the company’s…
Added 11 hours ago
MT
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
The Senior Azure Engineer (Azure Consultant) is a key technical role responsible for designing, delivering, and supporting modern cloud and hybrid IT platforms for our customers. This…
Added 11 hours ago
MT
Senior Infrastructure Engineer (Linux & Cloud Automation)
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Job Details: Senior Infrastructure Engineer (Linux & Cloud Automation)
Added 11 hours ago
MT
Infrastructure Engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Vacancy Name Infrastructure Engineer Vacancy No VN968 Function Syn - Delivery & Operations Work Location One St Peter's Square, Manchester, M2 3DE Basis Permanent Full Time/Part Time Full…
Added 11 hours ago
W
Principal Mining Engineer
Worley
Markham, ON · Oakville, ON
- Full-time
Provide technical and consulting services to mining clients.
Added 12 hours ago
DM
Chief Mine Engineer
Discovery Mining Ltd
South Porcupine, ON
- Full-time
The Chief Engineer leads a multi-disciplinary team of technical staff at our Surface operation

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend microservices and responsive frontend applications for workforce management systems. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms, HR systems, and enterprise data platforms.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and React or Angular. Candidates should have hands-on experience with workforce management solutions and distributed system design.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
SQL
Containerization
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
AWS
Amazon Connect
Event-driven architecture
Containerization
Kubernetes
Kafka
RabbitMQ
Domain-driven design
OpenAPI
Swagger
SQL
Cloud-native
CX platforms
Operational reporting
Forecasting
Staffing
Scheduling
Performance optimization
Technical documentation

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