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Added 12 mins ago
Engineer - Methods
Mitsubishi Heavy Industries, Ltd.
Mississauga, ON
Reporting to the Manager – Product Definition, the Engineer - Methods develops manufacturing integration concepts, determines assembly process/sequence, manufacturing bill of materials, and…
Added 25 mins ago
Backend Engineer, Payments & Risk
Stripe
Toronto, ON
Scope, design, build, and maintain APIs, services, and large-scale systems that reliably and efficiently handle billions of money movement requests
Added 25 mins ago
BB
Professional Engineer
Britespan Building Systems Inc
Kitchener, ON
- $115,000 to $130,000 CAD / year
- Full-time
We are looking for an experienced Professional Engineer to join our Engineering team and play a key role in the design, analysis, approval and continuous improvement of our innovative…
Added 31 mins ago
BS
Technical Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
8+ years building and operating complex enterprise digital products, including experience as a Technical Lead, Staff Engineer or senior full-stack developer.
Added 31 mins ago
TC
RPA Platform Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
…overall design of a program, system, or ecosystem. Ensures that systems functionally meet requirements, align with architecture standards, and promote the development of reusable assets.…
Added 31 mins ago
S
Senior Electrical and Instrumentation Engineer
SPECTRAFORCE
Oakville, ON
- $60 to $63 CAD / hour
- Contract
…schematics, I/O lists, VFD/Starter selections, supporting our production facilities, participating in customer facing factory acceptance tests and assisting through…
Added 43 mins ago
P
ML Engineer - Reconstruction
Peripheral
Toronto, ON
- Full-time
We're seeking a Reconstruction Engineer to join Peripheral's Reconstruction team, helping push the state of the art in 3D reconstruction, neural rendering, and spatial models (monocular…
Added 43 mins ago
D
Senior Product Engineer II - Backend
Docebo
Remote, Canada
- $123,400 to $164,500 CAD / year
- Full-time
- Remote
System design expertise Strong understanding of service architecture, APIs, distributed systems, cloud services, and maintainable production software.
Added 43 mins ago
LC
Sr. Software Engineer (Salesforce), Specialty Health Technology
Loblaw Companies Limited
Brampton, ON
- Full-time
…pharmacies, healthcare professionals, programs, data and enterprise…
Added 43 mins ago
GS
Network Security Engineer
GlassHouse Systems
Toronto, ON
- Full-time
GlassHouse Systems (GHS) is an enterprise systems, and managed services solutions provider that develops, designs and deploys solutions for leading enterprises in Canada and the US. For…
Added 43 mins ago
A
Staff Developer
AtkinsRéalis
Toronto, ON · Montreal, QC
- Full-time
…platform, combining solution delivery, technical assurance, production support, release coordination, and coaching across Azure-based data integration and analytics…
Added 58 mins ago
T
Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
…analysis, solution design, development, quality engineering, and production support. Risk Technology works closely with TD business partners to deliver secure, reliable, cost-effective…
Added 1 hour ago
FI
Artificial Intelligence Engineer
Flexstaf I.T. Inc.
Canada
- Contract
Integrate AI applications with client systems, APIs, databases, document repositories, and business platforms.
Added 1 hour ago
QW
Observability Engineer
Quantum World Technologies Inc.
Montreal, QC
- Contract
We are looking for an experienced Observability Engineer to design, implement, and maintain enterprise observability solutions across cloud, application, infrastructure, and distributed…
Added 1 hour ago
LC
Site Reliability Engineering I
Loblaw Companies Limited
Brampton, ON
- Full-time
The Site Reliability Engineer I will run the production environment by monitoring availability and taking a holistic view of system health. You will build tools and systems to manage…
Added 1 hour ago
B
Electrical, instrumentation and Control Engineer
Brunel
Oakville, ON
- $61 to $88 CAD / hour
- Contract
Brunel is seeking an experienced Senior Electrical, Instrumentation & Controls Engineer to support the delivery of custom-designed water treatment projects.
Added 1 hour ago
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Monitoring Tool Automation Engineer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: Monitoring Tool Automation Engineer
Added 1 hour ago
S
Full Stack Engineer
Syntrace
Montreal, QC
- Full-time
- Experience building production systems with LLMs.
Added 1 hour ago
VA
Aircraft Maintenance Engineer, Heavy Maintenance
Voyageur Aviation
North Bay, ON
- Full-time
…member of the Heavy Maintenance team, the Aircraft Maintenance Engineer (AME) will report to the Manager, Heavy Maintenance and will be responsible for performing aircraft inspections,…
Added 1 hour ago
HR
AI Forward Deployed Engineer - CRM & Marketing
Hard Rock Digital
Remote, Canada
- Full-time
- Remote
We're hiring an AI Forward Deployed Engineer to build agentic and generative AI for CRM and Marketing. You'll ship production features, not prototypes, that help us acquire, engage, and…
Added 2 hours ago
A
Senior Software Engineer
AltaML
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
Experience with agentic or GenAI systems in production.
Added 2 hours ago
AI
MRB Liaison Engineer
Aptino, Inc.
Mirabel, QC
- $70 to $75 CAD / hour
- Contract
We are looking for an experienced MRB Liaison Engineer to join a multidisciplinary aerospace engineering team supporting commercial/business aircraft programs.
Added 2 hours ago
Applied AI Engineer
ContactMonkey
Toronto, ON
This is not "call an LLM and hope it works." It's careful system design, honest measurement, and shipping production systems that people rely on every working day.
Added 2 hours ago
S
Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering and Data Governance, we are looking for a Senior Data Engineer who will play a pivotal role in shaping the next generation of Scene+’s data…
Added 2 hours ago
FA
Propulsion Engineer
FTAI Aviation LLC
Montreal, QC
- Full-time
The Propulsion Engineer provides technical engineering support for CFM56 engine maintenance, repair, and overhaul activities. This role works closely with production teams to troubleshoot…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend microservices and responsive frontend applications for workforce management systems. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms, HR systems, and enterprise data platforms.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and React or Angular. Candidates should have hands-on experience with workforce management solutions and distributed system design.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
SQL
Containerization
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
AWS
Amazon Connect
Event-driven architecture
Containerization
Kubernetes
Kafka
RabbitMQ
Domain-driven design
OpenAPI
Swagger
SQL
Cloud-native
CX platforms
Operational reporting
Forecasting
Staffing
Scheduling
Performance optimization
Technical documentation

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