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Added 12 mins ago
FC
FLIGHT CENTRE TRAVEL GROUP - POWER PLATFORM & AI SOLUTIONS SPECIALIST - VANCOUVER, BC
Flight Centre Travel Group Canada
BC · British Columbia, Canada
- Full-time
Join our Digital Workplace team and help drive digital transformation across Flight Centre Travel Group through innovative automation, business applications, and AI-enabled solutions. In…
Added 14 mins ago
M
Sr. Software Developer
McKesson
Mississauga, ON
- Full-time
…healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of…
Added 29 mins ago
Senior Solutions Architect
Scotiabank
Toronto, ON
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.
Added 29 mins ago
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Facility Manager III - Future Opportunities
BGIS
Vancouver, BC
- Full-time
BGIS is a leading provider of customized facility management and real estate services. With a combined team of over 10,000 professionals worldwide, we relentlessly focus on enabling…
Added 29 mins ago
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General Manager
BGIS
Toronto, ON
- Full-time
BGIS is a global leader in integrated facility management services. With a combined team of over 10,000 globally, BGIS relentlessly focuses on delivering innovative service solutions that…
Added 29 mins ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
Assess data quality and technical debt and lead practical improvements to legacy data structures and integrations.
Added 44 mins ago
Lead, Technical Services
MongoDB
Toronto, ON
Building on the rapid success and adoption of MongoDB, we are delivering applications and services that make it much easier to manage and scale database deployments. These next-generation…
Added 44 mins ago
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Principal AI Solutions Architect, Customer Success
Genesys
AB · Toronto, ON · ON · Quebec, QC
- Full-time
The Self Service and Artificial Intelligence (SS&AI) team within Genesys Professional Services designs and delivers highly customized self-service, IVR, routing, and AI-powered virtual…
Added 59 mins ago
Senior Software Dev Engineer, EC2 Hyperplane
Amazon
Vancouver, BC
AWS Infrastructure Services designs, plans, delivers, and operates AWS's global infrastructure. We keep the cloud running. We support every AWS data center and the servers, storage,…
Added 59 mins ago
OT
Lead Cloud Applications Administrator
Open Text Corporation
Mississauga, ON · Richmond Hill, ON · Waterloo, ON
- Other
As a Cloud Applications Administrator you will join an industry-leading organization and be engaged in the full-cycle development of the most advanced products and services solutions.You…
Added 59 mins ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
…and modernize mission-critical financial applications. The team supports high-volume, highly secure financial systems operating across SWIFT secure zones, cloud-native platforms…
Added 59 mins ago
SJ
Store Manager - Peoples Jewellers - Lansdowne Place
Signet Jewelers
Peterborough, ON · Canada - Lansdowne Place - Peterborough, ON
- Full-time
Reporting to the District Manager (DM), the Store Manager (SM) will lead the day-to-day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory…
Added 59 mins ago
SS
Application Support Engineer – SWIFT & Mainframe, Assistant Vice President
State Street
Toronto, ON
- Full-time
…and modernize mission-critical financial applications. The team supports high-volume, highly secure financial systems operating across SWIFT secure zones, cloud-native platforms…
Added 59 mins ago
CO
Staff Software Engineer
Capital One
Toronto, ON
- Full-time
Since 2014, Capital One Canada’s software studio has grown from a team of 10 to a team of over 250. We’re passionate about what we do, and we’re always on the lookout for people who want to…
Added 59 mins ago
A
Associate Creative Director
Accenture
Toronto, ON
- Full-time
Lead the creative team through ideation, development, and execution of 360 brand campaigns. This includes campaign, OLV/CTV, experiential activations, creator partnerships, always‑on…
Added 1 hour ago
N
Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Bridging the gap between enterprise technology and real business outcomes, you will lead clients from SOW signoff on scoped deliverables through to go-live, serving as their trusted senior…
Added 1 hour ago
SP
Marketing Coordinator
Sahara Place
Brampton, ON
- Full-time
…closely with our instructors, practitioners and front-desk team, and report results monthly to…
Added 1 hour ago
K
Staff Technical Program Manager
Kaseya
Vancouver, BC
- Full-time
We are seeking an experienced Staff Technical Program Manager to lead large-scale, cross-functional programs across Kaseya's Data and AI Platform organization.
Added 1 hour ago
R
Principal Enterprise Architect
RBC
Toronto, ON
- Full-time
Lead the preparation and presentation of architecture strategy through analysis of industry trends and future technology advances. Mentors less experienced architects.
Added 1 hour ago
R
Lead Software Developer
RBC
Toronto, ON
- Full-time
As a Lead Software Developer for Trading, your primary role will be software development, where you will develop new and transform existing applications and APIs to fulfill the needs of RBC…
Added 1 hour ago
Member IT Services - Senior IT Business Systems Analyst
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Oakville, ON · Toronto, ON
We are currently recruiting for a full-time Senior IT Business Systems Analyst to support our Information Technology Services team.
Added 1 hour ago
M
Network Engineer
Moneris
Toronto, ON
- Full-time
…supporting mission-critical payment processing platforms. You will lead technical projects from design through operational handoff while leveraging technologies such as Cisco Nexus, Arista,…
Added 1 hour ago
Q
ML Architect
Quantiphi
Canada
- Full-time
Lead and collaborate with a high-energy team of talented, driven individuals solving complex, meaningful challenges.
Added 1 hour ago
Sr. Proposal Manager I
GHD Group Pty Ltd
Whitby, ON
Lead regional priority pursuits by adhering to the proposal process, managing proposal strategy, cross-functional
Added 1 hour ago
Senior Data Warehouse Engineer
Capgemini
Montreal, QC
Lead and execute data warehouse modernization projects, including identifying and re-platforming legacy components to more modern, scalable architectures.

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend microservices and responsive frontend applications for workforce management systems. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms, HR systems, and enterprise data platforms.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and React or Angular. Candidates should have hands-on experience with workforce management solutions and distributed system design.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
SQL
Containerization
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
AWS
Amazon Connect
Event-driven architecture
Containerization
Kubernetes
Kafka
RabbitMQ
Domain-driven design
OpenAPI
Swagger
SQL
Cloud-native
CX platforms
Operational reporting
Forecasting
Staffing
Scheduling
Performance optimization
Technical documentation

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