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Added 12 mins ago
RP
Counter Sales Representative
Reliable Parts Ltd.
Coquitlam, BC
- Full-time
…vision, holidays, paid time off (PTO), employee discounts, life insurance, and disability. If this sounds like the right opportunity for you, apply…
Added 12 mins ago
M
Senior IT Business Analyst (Insurance)
Marsh
Toronto, ON
- Full-time
Advanced knowledge of the insurance and brokerage industry with a strong background in Program Business operations.
Added 12 mins ago
A
Dispatcher (1 Year contract) Calgary or Surrey
AFL
Calgary, AB
- Full-time
…AFL Integria offers you the chance to grow your career with a leader in the field while being part of a team that values innovation, safety, and continuous…
Added 13 mins ago
Aerostructures Intern
Westerkirk
Victoria, BC · Calgary, AB
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 13 mins ago
WM
Operations Manager Trainee
Waste Management, Inc.
Brampton, ON
- Full-time
Whether you're driving routes, operating equipment or helping deliver essential services, you'll be part of a team that values hard work, safety, professionalism and looking out for one…
Added 42 mins ago
TL
Sales Associate (Brick Specialist) - Eastview, NY
the LEGO Group
Saskatoon, SK
- Part-time
Tasks will be assigned by floor leader in duty.
Added 43 mins ago
Y
Director, Insights, Innovation & R&D (18-month contract)
Yum!
Vaughan, ON
- Full-time
…FIT (Food Innovation & Technology aka Product Development) team from concept through commercialization. The Director partners closely with Marketing, Operations, Supply Chain and…
Added 55 mins ago
S
Inventory Control Coordinator
Sysco
Vancouver, BC · Buckhead Vancouver
- Full-time
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide…
Added 55 mins ago
A
Paint Line Team Leader
Arrow
Guelph, ON
- Full-time
Position Summary: The Paint Line Team Leader is responsible for overseeing the paint area in the Fab Shop Supervisor’s absence, including but not limited to: training new and existing…
Added 55 mins ago
MT
Executive Operations Coordinator, Transformation
McCarthy Tétrault LLP
Toronto, ON
- Full-time
We are recruiting for an Executive Operations Coordinator to join our team in our Toronto office. The successful candidate must have a minimum of 3–5 years of experience in project…
Added 56 mins ago
A
Production Support Utility
ADM
Midland, ON
- Full-time
About the Position: We’re looking for a reliable and hardworking Plant Utility team member to join our flour milling operation in Midland, Ontario. This is an entry-level opportunity within…
Added 56 mins ago
A
Buyer I
ADM
Woodstock, ON
- Full-time
The HUB Buyer I will be adhere to KPI’s developed by the Operations Purchasing Manager to track Procure-to-Pay metrics (POs before invoice, PO cycle time, on-time delivery, PO…
Added 1 hour ago
Life Health Pricing Actuary
Gen Re Corporation
Toronto, ON
A strong team player, integrates well and collaborates across functions - locally and globally; communicates honestly and constructively, is reliable, and takes the initiative to “roll up…
Added 1 hour ago
SL
AVP, Technology Lead - Digital
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
The AVP Technology Lead – Digital is a strategic technology leader responsible for enabling, scaling, and modernizing Sun Life Canada’s shared digital platforms that support secure,…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our…
Added 1 hour ago
MC
Ecommerce Manager
Midea Canada
Markham, ON
- $95,000 to $100,000 CAD / year
- Full-time
…coordinates their execution with local Sales, Product Management, Operations, Finance, Marketing, and Service teams, as well as the headquarters OEC team. The manager is accountable for…
Added 1 hour ago
R
Gestionnaire des Projets Technique / Technical Project Manager
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 1 hour ago
R
Chef d'équipe, chaîne d'approvisionnement / Team Lead, Supply Chain
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 1 hour ago
N
Software Developer - Cloud Platform
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 1 hour ago
N
Software Developer - Applications
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 1 hour ago
N
Talent Acquisition Sourcer
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 1 hour ago
N
Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 1 hour ago
N
Product Manager
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 1 hour ago
BC
Director, Communications and Engagement – Redevelopment Projects
Brant Community Healthcare System
Brantford, ON
- Full-time
Collaborative Team Culture – Work alongside skilled professionals in a supportive, interdisciplinary setting.
Added 1 hour ago
N
Product Manager - Accounting
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, develop, and maintain scalable backend microservices and responsive frontend applications for workforce management systems. Collaborate with cross-functional teams to integrate WFM capabilities with CX platforms, HR systems, and enterprise data platforms.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and React or Angular. Candidates should have hands-on experience with workforce management solutions and distributed system design.

Skills

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
SQL
Containerization
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
PostgreSQL
REST APIs
Microservices
Workforce Management
CI/CD
Jenkins
AWS
Amazon Connect
Event-driven architecture
Containerization
Kubernetes
Kafka
RabbitMQ
Domain-driven design
OpenAPI
Swagger
SQL
Cloud-native
CX platforms
Operational reporting
Forecasting
Staffing
Scheduling
Performance optimization
Technical documentation

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