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Added 5 mins ago
WR
Manager, Stewardship & Impact
Waterloo Regional Health Network Foundation (WRHNF)
Kitchener, ON
- $73,950 to $86,700 CAD / year
- Full-time
The Manager is the strategic and editorial lead responsible for overarching program design, information sourcing, and execution of all donor impact reports and materials. They will work…
Added 5 mins ago
S
AI Engineer
Stripe
Toronto, ON
- Full-time
The Solutions Architecture (SA) organization helps Stripe's most strategic customers design and validate technical solutions that drive their business forward. Within SA, our team builds…
Added 5 mins ago
WI
Senior Project Engineer - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Lead transformative land development projects that help shape growing communities. As a Senior Project Engineer, Land Development, you will combine technical excellence, project leadership,…
Added 5 mins ago
SG
Senior Product Solutions Analyst
Scotia Global Asset Management
Toronto, ON
- Full-time
…generative AI applications, including prompt engineering and design tailored for SGAM teams. The analyst will also collaborate with a range of third-party vendors to assess, integrate, and…
Added 5 mins ago
T
Senior Quality Engineer
Tangerine
Toronto, ON
- Full-time
We are looking for a Senior Quality Engineer to join our Quality Engineering team. This person will be responsible for ETL testing, data validation, source-to-target reconciliation, data…
Added 5 mins ago
ZS
GCP Infrastructure & Cloud SRE Engineer
Zodiac Solutions, Inc
Toronto, ON
- Full-time
Job Title: GCP Infrastructure & Cloud SRE Engineer
Added 5 mins ago
RE
Software Engineer UI
Respawn Entertainment
Vancouver, BC · Greater Vancouver Metropolitan Area
- Temporary
We’re looking for a Software Engineer to join the Jedi team in creating a best-in-class experience for our players. On the Jedi Engineering team, we believe in individual ownership of…
Added 5 mins ago
AT
Physical Design Engineer
Anvik Technologies
Toronto, ON
- Contract
5+ years of experience in ASIC or SoC Physical Design.
Added 5 mins ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Toronto, ON
- Full-time
Take ownership of small to medium‑sized projects as a design engineer and, where appropriate, as a project manager throughout the project lifecycle.
Added 5 mins ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Markham, ON
- Full-time
Take ownership of small to medium‑sized projects as a design engineer and, where appropriate, as a project manager throughout the project lifecycle.
Added 5 mins ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Vaughan, ON
- Full-time
Take ownership of small to medium‑sized projects as a design engineer and, where appropriate, as a project manager throughout the project lifecycle.
Added 9 mins ago
A
Electrical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Coordinate and interface with client(s), suppliers, stakeholders and other design disciplines to execute assigned engineering work.
Added 9 mins ago
Mechanical Engineer
Enerflex Ltd
Calgary, AB
As a Mechanical Engineer, you will lead the mechanical scope and design for power generation projects. You will develop and review power system designs, specifications, calculations,…
Added 9 mins ago
E
Software Engineer/Senior Software Engineer (Full Stack)
Envisio
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
We are looking for an experienced and passionate Full Stack Software Engineer to join our Engineering team. You will build the tools that public agencies and local governments rely on to…
Added 9 mins ago
Software Engineer
Scotiabank
Toronto, ON
As a Software Engineer on Scotiabank’s Data & AI Technology team, you will be involved in designing, building, and scaling our enterprise data catalog and data management solutions…
Added 9 mins ago
Senior Quality Engineer
Scotiabank
Toronto, ON
We are looking for a Senior Quality Engineer to join our Quality Engineering team. This person will be responsible for ETL testing, data validation, source-to-target reconciliation, data…
Added 9 mins ago
C
Infrastructure DevOps Analyst
Citi
Mississauga, ON
- Full-time
We are seeking a highly skilled and experienced Senior DevOps Engineer with a strong focus on Python development to join our dynamic Technology team. In this intermediate-level position,…
Added 9 mins ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Applies design patterns, automation, and semantic versioning where and when available
Added 9 mins ago
KI
Quality Manager
KBR, Inc.
Calgary, AB · Nisku, AB
- Full-time
…technical domain expertise, energy transition solutions, high-end design capabilities, and smart solutions to optimize planned and operating…
Added 9 mins ago
J
Senior Test Development Engineer
Jabil
Ottawa, ON · CAN - Ottawa
- Full-time
Jabil is looking for an experienced Senior Test Development Engineer to join our company in Ottawa, Canada.
Added 9 mins ago
E
Ingénieur en développement logiciel de tests (SDET)
EXFO
Montreal, QC
- Full-time
Added 9 mins ago
Principal Systems Engineer
Mott MacDonald
Toronto, ON
Mott MacDonald is looking for an individual to develop, support and lead the execution of Rail Systems design projects executed by Mott MacDonald in North America. This individual will…
Added 24 mins ago
CI
Lead Engineer, Credit Investments, Alternative Investments Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As a Lead Software Engineer, you will guide and participate in the end-to-end delivery and support of technology solutions and products that enable complex investment capabilities. You will…
Added 24 mins ago
CI
Lead Engineer, Active Equities, Public Markets Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Lead Software Engineer, Active Equities Technology, you will provide technical leadership in designing, developing, deploying, and supporting technology solutions that enable the Active…
Added 24 mins ago
CI
Principal Engineer, Risk and TFM Technologies
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Principal Engineer, Risk & Total Fund Management Technology, you will define architectural direction and elevate engineering excellence across critical investment technology platforms…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with enterprise and contact center systems, support cloud-native delivery and CI/CD, and collaborate with cross-functional teams to deliver reliable solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should have experience with WFM products, REST APIs, microservices, event-driven systems, relational databases, and cloud or containerized applications; AWS and Amazon Connect experience are preferred.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Cloud Computing
Containerization
CI/CD
AWS
System Integration

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
NICE WFM
Verint
Calabrio
Genesys WFM
Aspect
Alvaria
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Workforce Management
Contact Center
ACD Integration

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