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Added 11 mins ago
CI
Developer in Test
Centah Inc.
Toronto, ON
- $90,000 to $105,000 CAD / year
- Full-time
As a Developer-in-Test you will bring the use of automation, software engineering, and up to date test practices to our agile team collaborating with Developers, DevOps, QA, and Product.…
Added 11 mins ago
EI
Portfolio Business and Operations Manager
Ekagrata Inc.
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Identify operational bottlenecks in warehousing, fulfillment, inventory management, and logistics, and lead initiatives to resolve them.
Added 11 mins ago
U
Dir. Software Development
UKG
Montreal, QC
- Full-time
Added 11 mins ago
TI
Biomedical Sales & Customer Support Representative
Torontech Inc.
Richmond Hill, ON
- Full-time
We are looking for a Biomedical Sales & Customer Support Representative to handle customer calls, inquiries, product-related queries, and sales activities.
Added 12 mins ago
CI
Developer in Test
Centah Inc
Remote, Canada
- Full-time
- Remote
As a Developer-in-Test you will bring the use of automation, software engineering, and up to date test practices to our agile team collaborating with Developers, DevOps, QA, and Product.…
Added 27 mins ago
B
Manager, Customer Contact Optimization Analytics and Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
…involves collaboration with marketing groups, business partners, product management, and data analytics professionals within the…
Added 40 mins ago
NP
QC Operations Excellence Lead
Nanz Pharma
Pickering, ON
- Full-time
The QC Operations Excellence Lead works collaboratively with Quality Assurance, Manufacturing, Regulatory Affairs, Engineering, Validation, and other cross-functional teams to identify…
Added 40 mins ago
CS
AI Security Technical Program Manager
CONFLUX SYSTEMS
Toronto, ON
- $50 to $55 CAD / hour
- Contract
Security Technical Program Manager to lead and coordinate cybersecurity research, engineering, product evaluation, and emerging-technology initiatives from research hypothesis through…
Added 40 mins ago
VC
Python Developer
VBeyond Corporation
Toronto, ON
- Full-time
Backend Engineer – Python (API & Platform Engineering)
Added 42 mins ago
Maintenance Specialist
Organigram
Winnipeg, MB
Our operations span four provinces, purpose-built to lead across multiple product formats:
Added 42 mins ago
T
Manager Pricing Analytics
TD
Toronto, ON · Montreal, QC
- Full-time
Lead and develop a team of actuaries and data scientists, fostering a culture of innovation and technical excellence while ensuring delivery of high-impact analytical solutions
Added 56 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $75,000 to $95,000 CAD / year
- Full-time
Provide product demonstrations and technical guidance on life safety and security systems such as fire alarms, video surveillance, access control, and intrusion detection.
Added 56 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $70,000 to $90,000 CAD / year
- Full-time
Provide product demonstrations and technical guidance on life safety and security systems such as fire alarms, video surveillance, access control, and intrusion detection.
Added 56 mins ago
S
Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering and Data Governance, we are looking for a Senior Data Engineer who will play a pivotal role in shaping the next generation of Scene+’s data…
Added 1 hour ago
AS
Project Manager
AgileGrid Solutions
Canada
- Full-time
…initiatives. This position offers an exciting opportunity to lead projects that significantly impact our product lines and industry standing, allowing you to demonstrate your expertise and…
Added 1 hour ago
IS
AI Tester
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Lead red-teaming: prompt injection, jailbreaks, bias, toxicity, PII leakage
Added 1 hour ago
CP
Senior Engineering Manager
Canada Packers Inc.
Brandon, MB
- Full-time
As Senior Manager, Engineering, you will lead the engineering function at our Brandon facility and oversee a diverse portfolio of capital projects - from smaller site improvements to major…
Added 1 hour ago
Supply Chain Manager
Excelitas Technologies
Mississauga, ON
Our facility in Mississauga, Ontario has key positions in Sales, Marketing, Research & Development, Engineering, Manufacturing, Customer Support and other disciplines. Operating since 1984,…
Added 1 hour ago
D
Technical Success Manager- French Speaking
Darktrace
ON · NB · NS · CAN - Ontario (Home Office)
- Full-time
You will work closely with Account Executives, Solutions Engineering, Professional Services, Support, and Renewals, bringing a clear technical view of customer health, adoption progress,…
Added 1 hour ago
M
Product Assurance Manager
MDA
Sainte-Anne-de-Bellevue, QC
- Full-time
…mission – bringing to bear a one-of-a-kind mix of experience, engineering excellence and wide-eyed wonder that’s been in our DNA since day one. For those who dream big and push boundaries…
Added 1 hour ago
AC
Product Manager - SAP Functional Solution Lead
Air Canada
Toronto, ON · Dorval, QC
- Full-time
Air Canada seeks a highly motivated and experienced Product Manager Solution Lead to join the ERP Product team.
Added 1 hour ago
MH
Strategic Sourcing Lead
Manitoba Hydro
Winnipeg, MB
- Full-time
Reporting to the Manager of SCM - Strategic Sourcing, the Strategic Sourcing Lead, is responsible for the development and execution of sourcing strategies and complex procurement activities…
Added 1 hour ago
Maintenance Automation Supervisor
Flex-N-Gate
Windsor, ON
The Maintenance Automation Supervisor’s role is to design engineering systems for the automation of industrial tasks and to create mechanical design documents for parts, assemblies or…
Added 1 hour ago
DC
Sr. Software Project Manager (Scaled Agile /Device Development)
Danaher Corporation
Guelph, ON · Toronto, ON · Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
Lead planning activities for concurrent hardware and software development programs requiring coordinated integration, validation, and commercial release readiness. Support platform…
Added 1 hour ago
Product Developer
The Aldo Group Inc / Le Groupe Aldo Inc.
Montreal, QC
Ensure that the product quality feedback is communicated to agents and internal teams (buyers, design and product engineering)

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with enterprise and contact center systems, support cloud-native delivery and CI/CD, and collaborate with cross-functional teams to deliver reliable solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should have experience with WFM products, REST APIs, microservices, event-driven systems, relational databases, and cloud or containerized applications; AWS and Amazon Connect experience are preferred.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Cloud Computing
Containerization
CI/CD
AWS
System Integration

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
NICE WFM
Verint
Calabrio
Genesys WFM
Aspect
Alvaria
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Workforce Management
Contact Center
ACD Integration

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