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Added 10 mins ago
CI
Project Manager (Nuclear)
Calian in Space & Technology
Toronto, ON
- Full-time
Lead and deliver large or strategic programs comprising multiple projects, multi-disciplinary teams, and subcontractors.
Added 10 mins ago
K
Senior Engineer (Mechanical/Piping Design)
Kinectrics
Kincardine, ON
- Internship
As part of our expanding the Site Engineering and Design team, successful candidates will work on engineering projects that directly support Bruce Power’s Major Component Replacement (MCR)…
Added 10 mins ago
WI
Proposal Specialist
WSP in Canada
AB · Edmonton, AB
- Full-time
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 10 mins ago
ME
Senior Protection & Control Engineer
Morson Edge (Canada)
Burnaby, BC
- $95 to $120 CAD / hour
- Contract
The Engineer E5 is a senior engineering professional responsible for delivering innovative engineering, estimating, planning, and quality management services on medium to high complexity…
Added 10 mins ago
ME
Senior Mechanical Engineer
Morson Edge
Burnaby, BC
- Contract
…in managing an increasing mechanical workload across capital projects, OMA work programs, and Owner’s Engineer review activities. The successful candidate will provide preliminary design,…
Added 11 mins ago
Proposal Specialist
WSP
AB · Edmonton, AB
With an unmatched breadth and depth of engineering, advisory and science-based expertise, our global minds unite to power local solutions.
Added 40 mins ago
A
Senior Software Developer, Cloud and Platform
Archipelago
Victoria, BC
- Full-time
We are looking to hire a Senior Software Developer, Cloud & Platform in our Victoria office. Healthy fisheries depend on good data, and good data depends on the platform you would be…
Added 40 mins ago
GC
Senior Marine Structural Engineer
GEMTEC Consulting Engineers & Scientists Limited
Fredericton, NB
- Full-time
Providing engineering designs for civil infrastructure projects (ports, harbours and bridges)
Added 40 mins ago
OP
Senior Technical Engineer/Officer - Mechanical Engineering
Ontario Power Generation
Oshawa, ON
- Full-time
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Senior Technical Engineer/Officer - Mechanical Engineering.
Added 40 mins ago
R
Planner / Scheduler
Raise
Toronto, ON · North York, ON
- Full-time
The Senior Project Controls Scheduler is responsible for providing advanced planning and scheduling expertise for major, multi-year capital projects valued at more than $50 million…
Added 41 mins ago
A
Senior Instrumentation Control and Electrical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Come join us in reshaping the future with AtkinsRéalis. We are seeking a highly motivated Senior Instrumentation, Control & Electrical Engineer to join our Retube Tooling & Field Services…
Added 41 mins ago
Applied AI Engineer
ContactMonkey
Toronto, ON
3+ years of professional software engineering experience, including hands-on work with AI/ML or LLM-powered features.
Added 41 mins ago
T
Software Engineer I
TD
Toronto, ON
- Full-time
…foundational .NET, Python, and SQL skills. Working with guidance from senior team members, the successful candidate will contribute to understanding requirements and system designs,…
Added 54 mins ago
WI
Lead Instrumentation & Control Engineer, Resources
WSP in Canada
St. John's, NL · Greater St. John's Metropolitan Area
- Full-time
…St John's NL as a Lead I&C Engineer, you will support as a senior subject matter expert in the instrumentation and controls engineering for both new construction and brownfield mining,…
Added 56 mins ago
S
Senior Project Manager - Transportation Engineering & Planning
Stantec
Ottawa, ON
- Full-time
Stantec is seeking an experienced Senior Project Manager - Transportation Engineering & Planning to complement and grow our skilled Transportation Planning & Traffic Engineering (TPTE) Team…
Added 56 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $75,000 to $95,000 CAD / year
- Full-time
Coordinate with installation, service, and design teams to ensure projects are completed to customer satisfaction and on time, within budget, and adhering to customer and regulatory…
Added 56 mins ago
FS
Sales Account Manager
Fire safety and protection LLC
Windsor, ON
- $70,000 to $90,000 CAD / year
- Full-time
Coordinate with installation, service, and design teams to ensure projects are completed to customer satisfaction and on time, within budget, and adhering to customer and regulatory…
Added 56 mins ago
S
Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering and Data Governance, we are looking for a Senior Data Engineer who will play a pivotal role in shaping the next generation of Scene+’s data…
Added 1 hour ago
EG
Systems Engineering Assurance Manager
Egis Group
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
The Systems Engineering Assurance Manager is a senior technical leadership role based in Toronto, Ontario, Canada, responsible for providing independent oversight and assurance of systems…
Added 1 hour ago
DC
Hardware Engineering Co-op
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
The Hardware Engineering Co-op for Sciex work with cross-functional teams on all aspects of complex projects related to Mass Spectrometer product design, development, and testing with a…
Added 1 hour ago
SR
Senior Automation Specialist
STRIVE Recruitment Inc.
Cambridge, ON
- $80,000 to $95,000 CAD / year
- Full-time
If you are an experienced automation professional with strong Siemens PLC programming, HMI programming, robot integration, and commissioning experience, this is an excellent opportunity to…
Added 1 hour ago
DC
Sr. Software Project Manager (Scaled Agile /Device Development)
Danaher Corporation
Guelph, ON · Toronto, ON · Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
Prefer 7+ years demonstrated engineering sector experience as a software engineering professional and\or project manager; experience with both Agile and Waterfall software development…
Added 1 hour ago
TH
Intern, AI Machine Learning Developer
The Home Depot
Canada
- Full-time
…pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The…
Added 1 hour ago
TH
Intern, Full Stack Software Developer
The Home Depot
Canada
- Full-time
…pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and eager to keep learning, consider starting or growing your career with us at The…
Added 2 hours ago
EI
Systems Engineering Assurance Manager
Egis in Canada
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
The Systems Engineering Assurance Manager is a senior technical leadership role based in Toronto, Ontario, Canada, responsible for providing independent oversight and assurance of systems…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with enterprise and contact center systems, support cloud-native delivery and CI/CD, and collaborate with cross-functional teams to deliver reliable solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should have experience with WFM products, REST APIs, microservices, event-driven systems, relational databases, and cloud or containerized applications; AWS and Amazon Connect experience are preferred.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Cloud Computing
Containerization
CI/CD
AWS
System Integration

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
NICE WFM
Verint
Calabrio
Genesys WFM
Aspect
Alvaria
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Workforce Management
Contact Center
ACD Integration

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