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Added 25 mins ago
C
Mainframe Test Lead
Cognizant
Toronto, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are seeking a highly experienced Mainframe Test Lead with extensive expertise in Mainframe applications, testing methodologies, test strategy development, and test delivery leadership.…
Added 1 hour ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 1 hour ago
BA
Lead Business Analyst
BC Assessment
Victoria, BC
- Full-time
The Lead Business Analyst is a professional role within Project Vendor Management Office, ITS that offers information management and information technology planning, business analysis,…
Added 2 hours ago
Senior Forward Deployed Offensive Security Consultant, National Security, Mandiant
Google
Ottawa, ON
…threat intelligence analysis, system and network administration, project management, developing applications, technical incident response processes, source code review, reverse…
Added 2 hours ago
B
BIM Director
BPA
Montreal, QC
- Full-time
You will act as a strategic bridge between Engineering, Information Technology (IT), and Software Development, helping evolve the way we work and positioning BPA as a leader in digital…
Added 4 hours ago
CO
Manager, Digital Solutions
City of Saint John
Saint John, NB
- Full-time
…Management, ePermitting), application, AI and integration solution development, project execution, reporting and analytics, and information management practices. The role serves as a key…
Added 4 hours ago
AG
Director, Communications Design
Adelphi Group
Toronto, ON
- Full-time
Lead and mentor a team of media professionals. Effectively communicate agency goals, manage workloads, provide ongoing performance feedback, support professional development goals and…
Added 4 hours ago
AG
Sr. Director, Connections Planning
Adelphi Group
Toronto, ON
- Full-time
Lead and mentor a team of media professionals. Effectively communicate agency goals, manage workloads, provide ongoing performance feedback, support professional development goals and…
Added 4 hours ago
CQI Manager, Mental Health & Addictions
Health Sciences North
ON · Sudbury, ON
Lead program planning related to performance improvements, quality, risk management, patient and staff safety, emergency preparedness, and special projects. Identify opportunities for…
Added 4 hours ago
Manager, Corporate Reporting
Health Sciences North
ON · Sudbury, ON
Lead the development, monitoring and ongoing management of HSN’s cash flow forecast.
Added 4 hours ago
CQI Manager, Mental Health & Addictions
Health Sciences North
ON · Sudbury, ON
Lead program planning related to performance improvements, quality, risk management, patient and staff safety, emergency preparedness, and special projects. Identify opportunities for…
Added 4 hours ago
Manager, Corporate Reporting
Health Sciences North
ON · Sudbury, ON
Lead the development, monitoring and ongoing management of HSN’s cash flow forecast.
Added 5 hours ago
Lead Software Engineer
Capgemini
Mississauga, ON
Works in the area of Software Engineering which encompasses the development maintenance and optimization of software solutions and applications.
Added 5 hours ago
EI
Manufacturing Engineer
Ecolab Inc.
Calgary, AB
- Full-time
Proven track record for manufacturing process development project completion
Added 5 hours ago
UM
Senior Manager, Test Engineering
Ultra Maritime
Dartmouth, NS
- Full-time
Lead the design, development, validation, implementation, and optimization of ATE solutions.
Added 5 hours ago
O
Senior Water Resources Engineer
Onterris
Calgary, AB · CAN-Alberta-Calgary
- Full-time
Drive High-Impact Projects: Lead conceptual to detailed engineering design for major surface water, municipal stormwater, and flood mitigation projects across AB, BC, and SK.
Added 5 hours ago
SM
Civil Engineer, Intermediate - JP
Solaris Management Consultants Inc
Surrey, BC
- Full-time
…held engineering firms in British Columbia. Operating as the project execution arm of the iniem Group of Companies, Solaris MCI is one of five entities, including OgeeDev, Ensol Systems,…
Added 5 hours ago
OC
Senior Analyst, SAP Ariba
Optis Consulting
Vancouver, BC
- Full-time
customers on how to use software applications.
Added 5 hours ago
FH
Program Coordinator, Physician Quality Improvement (PQI)
Fraser Health Authority
Surrey, BC
- $32.43 to $46.62 CAD / hour
- Temporary
…Fraser Health is seeking a collaborative and results-driven Project Coordinator, Physician Quality Improvement (PQI) professional to help advance quality improvement initiatives that…
Added 5 hours ago
L
Software Engineer - Product Lifecycle Information Management
lululemon
Vancouver, BC
- Full-time
The ideal candidate performs the development of high-performing, well-tested, and thoughtfully architected software applications that satisfy our internal business needs & power guest…
Added 6 hours ago
SD
Senior Manager, Specialty Pharmacy-2
Shoppers Drug Mart
Calgary, AB
- Full-time
Assess team capabilities and provide ongoing coaching, development and performance feedback; identify and develop talent to support succession planning.
Added 6 hours ago
SM
RQ11622 – Systems Testing/QA Specialist – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
The Quality Assurance Specialist is responsible for the development of test plans, test scripts and test cases and executing these against the various components. The tester will work with…
Added 6 hours ago
SM
RQ11539 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…testing, and designing digital experiences for web and mobile applications. The successful candidate will work closely with business stakeholders, developers, QA specialists, and…
Added 6 hours ago
SM
RQ11538 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…testing, and designing digital experiences for web and mobile applications. The successful candidate will work closely with business stakeholders, developers, QA specialists, and…
Added 6 hours ago
SM
RQ11541 – UX Designer – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
…prototyping, usability testing, and designing web and mobile applications. The successful candidate will work closely with business stakeholders, developers, QA specialists, and…

Closed listing

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

About employer

More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with enterprise and contact center systems, support cloud-native delivery and CI/CD, and collaborate with cross-functional teams to deliver reliable solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should have experience with WFM products, REST APIs, microservices, event-driven systems, relational databases, and cloud or containerized applications; AWS and Amazon Connect experience are preferred.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Cloud Computing
Containerization
CI/CD
AWS
System Integration

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
NICE WFM
Verint
Calabrio
Genesys WFM
Aspect
Alvaria
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Workforce Management
Contact Center
ACD Integration

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