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Added 9 mins ago
SR
Analyst, FP& A & Continuous Improvement
SmartCentres REIT
Vaughan, ON
- Full-time
Reports To: Senior Manager, FP&A & Transformation
Added 9 mins ago
MH
Finance Assistant Manager
Mitsui High-tec (Canada), Inc.
Brantford, ON
- $80,000 to $85,000 CAD / year
- Full-time
As a senior member of the Financial Team, and under the leadership of the Finance Manager, the Finance Assistant Manager is responsible for all areas relating to accounting and finance,…
Added 9 mins ago
IC
Cloud Infrastructure & DevSecOps Engineer
InfoTrack Canada
Toronto, ON
- Full-time
…Canada. You will unblock critical environment work, accelerate developer velocity through faster builds and reproducible environments, and provide same-timezone incident response for…
Added 9 mins ago
AI
Executive Assistant - Head Office
AutoCanada Inc.
Edmonton, AB
- Full-time
…organized, proactive professional who thrives on supporting senior leadership while keeping day-to-day operations running…
Added 9 mins ago
WC
Recreation Aide
West Coast Seniors Housing Management Limited Partnership
Nanaimo, BC
- $31.64 CAD / hour
- Full-time
experience in a senior’s focused environment an asset.
Added 9 mins ago
Manager - Design Services
City of Vancouver
Vancouver, BC
This is a senior working management role requiring advanced design expertise and strong leadership. The Manager contributes directly to creative development and design production while also…
Added 9 mins ago
Manager Plumbing and Gas
City of Vancouver
Vancouver, BC
Added 9 mins ago
XI
Account Executive
XTM International
Remote, Canada
- Full-time
- Remote
Provide regular sales forecasts, status updates, and progress reports to senior leadership
Added 38 mins ago
SC
Life Enrichment Assistant
Shepherd's Care Foundation
Calgary, AB
- Part-time
Added 38 mins ago
AH
Physiotherapist II
Alberta Health Services
Mayerthorpe, AB
- Full-time
…also be able to share patient information real time with these senior clinicians to assist you in providing high quality…
Added 38 mins ago
F
Senior Software Engineer
Fleetworthy
AB · Edmonton, AB
- Full-time
The Senior Software Engineer is a hands-on technical contributor embedded in our agile development organization, helping build and deliver our next-gen compliance platform. You bring the…
Added 38 mins ago
AH
Executive Administrative Assistant
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
Are you a highly organized, detail driven professional who thrives in a fast‑paced environment supporting senior leaders? Join Alberta Health Services (AHS) in a pivotal role that helps…
Added 38 mins ago
AH
Senior Epidemiologist – Precision Analytics, Cancer Care Alberta
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Temporary
We have an exciting opportunity for a Senior Epidemiologist to help shape the future of cancer care in Alberta through advanced analytics and evidence-informed decision-making. At Cancer…
Added 38 mins ago
F
Senior Software Engineer
Fleetworthy
AB · Edmonton, AB
- Full-time
Senior-level full stack developer with Dev Lead Experience
Added 39 mins ago
WM
Weldco Heavy Industries Ltd: Director of Sales
Weldco-Beales MFG Alberta Ltd
Fort Mckay 174, AB · Fort McMurray, AB · Edmonton, AB · ON
- Full-time
Reporting to the President & General Manager and serving as a member of the Senior Leadership Team, the Director of Sales & Business Development will lead WHI’s commercial strategy, sales…
Added 39 mins ago
Director, Operations, MB, ON
Mary Browns
Markham, ON
Cultivate effective professional relationships with franchisee owners and operators, and senior leaders, facilitating productive information exchange to drive performance.
Added 55 mins ago
ST
Program Assistant
Strides Toronto
Toronto, ON
- $46,662 to $54,339 CAD / year
- Contract
Added 55 mins ago
TC
Senior Financial Analyst/ ERP Support Analyst (1 Year Contract)
The Corporation of the City of Markham
Markham, ON
- $102,464 to $143,867 CAD / year
- Full-time
- Temporary
The City of Markham is seeking a Senior Financial Analyst/ERP Support Analyst within the Financial Planning Division of the Finance Department. Reporting to the Senior Manager, this dual…
Added 55 mins ago
P
Indirect Tax – Recovery, Senior Manager (Bilingual FR/EN)
PwC
Toronto, ON · Ottawa, ON · Montreal, QC · Quebec, QC · Halifax, NS
- Full-time
As an Indirect Tax Senior Manager – Recovery, you’ll work as part of a team of problem solvers, planning, leading and delivering indirect tax recovery engagements for a diverse client base.…
Added 55 mins ago
P
External Audit, Senior Associate
PwC
Winnipeg, MB
- Full-time
As an External Audit Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 55 mins ago
YW
Wardlaw Case Manager
Youth Without Shelter
Toronto, ON
- $60,000 to $64,000 CAD / year
- Full-time
Support senior residents in maintaining independence, health, mobility, and community connections.
Added 55 mins ago
P
External Audit Senior Associate
PwC
London, ON
- Full-time
As an External Audit Senior Associate, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:
Added 55 mins ago
P
Digital Operations, Senior Associate
PwC
Toronto, ON · Ottawa, ON
- Full-time
We are seeking a Senior Associate to support client engagements focused on complex operations and planning decision‑making in highly constrained, mission‑critical environments. This role…
Added 55 mins ago
CA
Systems Integrator – Honeywell Safety Manager (SIS) Specialist
Cybertech Automation Inc
Edmonton, AB
- Full-time
…Alberta. The successful candidate will have Intermediate to Senior experience (7-10 years+ preferred) and experience in the following…
Added 55 mins ago
SG
Executive Director - Foundation
Stober Group
Kelowna, BC
- $100,000 to $120,000 CAD / year
- Part-time
7–10 years of progressively responsible professional and senior-level leadership experience in philanthropy, nonprofit leadership, business, healthcare, education, social impact or a…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with enterprise and contact center systems, support cloud-native delivery and CI/CD, and collaborate with cross-functional teams to deliver reliable solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should have experience with WFM products, REST APIs, microservices, event-driven systems, relational databases, and cloud or containerized applications; AWS and Amazon Connect experience are preferred.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Cloud Computing
Containerization
CI/CD
AWS
System Integration

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
NICE WFM
Verint
Calabrio
Genesys WFM
Aspect
Alvaria
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Workforce Management
Contact Center
ACD Integration

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