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Added 10 mins ago
Aircraft Maintenance Engineer - ACA
Calm Air Human Resources
Winnipeg, MB
Reporting directly to the Base Engineer and taking direction from the on-shift Crew Chief, an Aircraft Maintenance Engineer (Mechanical) maintains, services, inspects, tests, and undertakes…
Added 40 mins ago
Geotechnical Field Engineer/Inspector (Construction Support)
Mott MacDonald
Toronto, ON
…shallow building foundations and Geotechnical Engineering (full-time site experience would be considered an…
Added 40 mins ago
Senior Geotechnical Engineer / Lead Inspector
Mott MacDonald
Toronto, ON
…shallow building foundations and Geotechnical Engineering (full-time site experience would be considered an…
Added 55 mins ago
A
Project Engineering Coordinator
AtkinsRéalis
Pickering, ON
- Full-time
Work shift schedules to support critical path activities at the Pickering Nuclear Generating Station (PNGS) and directly support work during the execution phase.
Added 1 hour ago
Senior Software Engineer, Web3 Backend
Robinhood
Toronto, ON
…be at the epicenter of this historic cultural and financial shift, keep…
Added 1 hour ago
VA
Aircraft Certification Authority (ACA) - Ottawa
Voyageur Aviation
Kingston, ON
- Full-time
Voyageur Aviation Corp. is seeking a qualified Aircraft Maintenance Engineer (ACA) based in Ottawa, Ontario. This position offers a stable Monday to Friday, daytime schedule, providing an…
Added 1 hour ago
OT
Lifting Supervisor (Night Shift)
Ontario Transit Group - Ontario Line - Southern Civil, Stations & Tunnel
Toronto, ON
- Full-time
…all lifting tasks are performed safely, efficiently, and in full compliance with project requirements and regulatory standards. The Lifting Supervisor leads the lifting team and works…
Added 2 hours ago
H
Biomedical Engineer Technologist
HealthCareersInSask.ca
Prince Albert, SK
- Full-time
Added 2 hours ago
OT
Lifting Supervisor (Night Shift)
Ontario Transit Group
Toronto, ON
- Full-time
…all lifting tasks are performed safely, efficiently, and in full compliance with project requirements and regulatory standards. The Lifting Supervisor leads the lifting team and works…
Added 3 hours ago
AI
Supplier Development Engineer
AllStaff Inc.
ON · South Huron, ON
- $90,000 to $100,000 CAD / year
- Full-time
Huron Park, Ontario | Full-Time Permanent | Day Shift | $90,000–$100,000
Added 3 hours ago
I
Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- $100,000 to $150,000 CAD / year
- Full-time
This is a full-time, hybrid position, working in our Toronto office three days per week.
Added 5 hours ago
OP
Electrical, Plant Engineer/Officer
Ontario Power Generation
Timmins, ON
- Full-time
Ontario Power Generation (OPG) is looking for a dynamic, strategic and results-driven professional to join our team in the role of Electrical, Plant Engineer/Officer.
Added 12 hours ago
AH
Power Engineer 4th
Alberta Health Services
St. Albert, AB
- Temporary
Transition Company: Health Shared Services Classification: Power Engineer 4th (2088) Union: AUPE GSS Unit and Program: Facilities, Maintenance & Engineering Primary Location: Sturgeon…
Added 14 hours ago
Senior Network Monitoring Engineer
Rogers Communications
Montreal, QC
…workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a…
Added 14 hours ago
CH
Shift Engineer
Covenant House Vancouver - Vancouver, BC
Vancouver, BC · Covenant House Vancouver - Drake
- Full-time
The Impact the Shift Engineer in the Facilities department can make:
Added 15 hours ago
SI
4th Class Operating Engineer
Saputo Inc.
Tavistock, ON
- Full-time
Saputo Dairy Products Canada G.P. is seeking a 4th Class Operating Engineer, for an existing opportunity within our organization. You'll discover a stimulating atmosphere that fosters your…
Added 15 hours ago
TT
Digital Controls Technical Specialist
Trane Technologies
Montreal, QC
- Full-time
…driving analytics for greater efficiency, your ideas will help engineer solutions for stronger communities and a sustainable…
Added 16 hours ago
MT
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Vacancy Name Senior Azure engineer Vacancy No VN878 Function Syn - Delivery & Operations Work Location Isle of Man or United Kingdom Basis Permanent Full Time/Part Time Full time Employment…
Added 17 hours ago
SH
School Caretaker
Sisler High School
Winnipeg, MB
- Full-time
full-time (40 hours/week), no part-time or casual positions
Added 20 hours ago
KC
IAM Support Engineer – ETL & Data Modeling
KeyData Cyber
Toronto, ON
- Full-time
We are currently looking to hire an IAM Support Engineer – ETL & Data Modeling to join KeyData Cyber’s Managed Services team. In this role, you will provide Level 2 support for our…
Added 20 hours ago
WC
Operator
Waste Connections of Canada
Buick, BC
- Full-time
…approximately 55km north of Fort St. John. This role will work a shift of 7 days on and 7 days off, each day consisting of 12 hours working dayshifts and nightshifts. There will be a…
Added 21 hours ago
AM
Customs & Trade Compliance Analyst
Array Marketing
Toronto, ON · Greater Toronto Area, Canada
- Full-time
This is a full-time role based at our 45 Progress Ave Scarborough facility. You will initially work in a hybrid model, spending regular time in the office as you learn our products and…
Added 21 hours ago
V
Warehouse Associate - Edmonton, AB (On-Site)
Victaulic
AB · Alberta
- Full-time
…and reduced risks, ensuring projects are completed safely, on time, and within budget. With over 6,000 employees spanning 50+ locations worldwide, our teams are dedicated to delivering…
Added 21 hours ago
V
Quality Assurance Technician - Brampton, ON (On-site)
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
…and reduced risks, ensuring projects are completed safely, on time, and within budget. With over 6,000 employees spanning 50+ locations worldwide, our teams are dedicated to delivering…
Added 21 hours ago
V
Warehouse Associate - Brampton, ON (On-site)
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
…and reduced risks, ensuring projects are completed safely, on time, and within budget. With over 6,000 employees spanning 50+ locations worldwide, our teams are dedicated to delivering…

Closed listing

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

About employer

More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with enterprise and contact center systems, support cloud-native delivery and CI/CD, and collaborate with cross-functional teams to deliver reliable solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should have experience with WFM products, REST APIs, microservices, event-driven systems, relational databases, and cloud or containerized applications; AWS and Amazon Connect experience are preferred.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Cloud Computing
Containerization
CI/CD
AWS
System Integration

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
NICE WFM
Verint
Calabrio
Genesys WFM
Aspect
Alvaria
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Workforce Management
Contact Center
ACD Integration

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