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Added 3 mins ago
LC
Product Designer
Loblaw Companies Limited
Toronto, ON
- Full-time
Added 3 mins ago
LC
Sr. Software Engineer (Salesforce), Specialty Health Technology
Loblaw Companies Limited
Brampton, ON
- Full-time
Senior Software Engineer (Salesforce) - Specialty Health Technology
Added 3 mins ago
Principal Software Developer
Open Text Corporation
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We are seeking an experienced Principal Software Developer responsible for the design and implementation of services for ingestion, classification and extraction of content from business…
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Sr. Software Developer
Open Text Corporation
Waterloo, ON
We are seeking an experienced Senior Software Developer who shares our passion for developing and maintaining the Enterprise Capture product line. OpenText’s Capture solutions are deployed…
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Sr. Software Developer (Server, C++)
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Sr. Quality Assurance Developer
Open Text Corporation
Waterloo, ON
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Staff Developer
AtkinsRéalis
Toronto, ON · Montreal, QC
- Full-time
We are looking for a practical, collaborative, and technically strong Staff Developer who can lead complex engineering work while remaining close to delivery and operations. The role…
Added 18 mins ago
Senior Applications Developer- Mobile Apps (React Native)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Mississauga, ON
…join our team! We currently have a full-time opportunity for a Senior Applications Developer. This role is based is based out our office located in Mississauga,…
Added 18 mins ago
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Manager, Analytics and Insights - AI Accelerator
TD
Toronto, ON · Montreal, QC
- Full-time
Under the supervision of the respective Senior Manager, the manager will be involved in the following key activities:
Added 18 mins ago
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Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
The Risk Technology team is seeking a junior Software Engineer with 2–3 years of relevant experience to contribute to both application development and quality engineering. The successful…
Added 20 mins ago
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Senior Technical Lead – Oracle Cloud & Oracle AI
Yochana
Toronto, ON
- Contract
Job Title: Senior Technical Lead – Oracle Cloud & Oracle AI
Added 20 mins ago
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Business Analyst (Fixed Income)
Dexian
ON · Ontario, Canada
- $75 to $85 CAD / hour
- Contract
We are seeking a Senior IT Business Lead Analyst to bridge business and technology teams, drive requirements, and support high-impact technology initiatives.
Added 20 mins ago
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Senior Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Nakisa is a global leader in AI-powered enterprise software for Human Resources, Financial Management, and Commercial Real Estate (CRE). Our cloud platform powers mission-critical…
Added 20 mins ago
MI
Senior Manager, Architect
Mackenzie Investments
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Senior Manager, Architect is accountable for end-to-end solution architecture for major initiatives. Translates business and application needs into architecture patterns, systems…
Added 20 mins ago
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Senior Python Engineer - Data Platforms
Highspring
Montreal, QC
- Full-time
Highspring is seeking a Senior Python Engineer to join a high-performing Data & AI team responsible for building modern data platforms that power advanced analytics and machine learning…
Added 32 mins ago
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Senior Consultant, AI Safety and Guardrails Engineering
CIBC
Toronto, ON
- Full-time
…Framework and its supporting processes and standards. As a Senior Consultant, AI Safety and Guardrails Engineering, you’ll help advance CIBC’s Governed AI by Design mandate by translating…
Added 51 mins ago
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Senior Manager - Software Development
Tangerine
Toronto, ON
- Full-time
Reporting to the Head of Engineering, Wealth the Senior Manager of Engineering is responsible for providing leadership and direction on end-to-end technology design and implementation.…
Added 51 mins ago
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Dir. Software Development
UKG
Montreal, QC
- Full-time
Added 51 mins ago
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Full Stack Engineer
Syntrace
Montreal, QC
- Full-time
- A senior team that has scaled companies before.
Added 52 mins ago
Senior Manager - Software Development
Scotiabank
Toronto, ON
Reporting to the Head of Engineering, Wealth the Senior Manager of Engineering is responsible for providing leadership and direction on end-to-end technology design and implementation.…
Added 1 hour ago
MF
Senior Manager, Solution Architect
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
Post‑secondary degree in computer science, software engineering, or equivalent experience.
Added 1 hour ago
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Senior Software Developer, Cloud and Platform
Archipelago
Victoria, BC
- Full-time
We are looking to hire a Senior Software Developer, Cloud & Platform in our Victoria office. Healthy fisheries depend on good data, and good data depends on the platform you would be…
Added 1 hour ago
C
Senior/Intermediate React Native Developer
Collabera
Toronto, ON
- $70 CAD / hour
- Contract
Role: Senior/Intermediate React Native Developer
Added 1 hour ago
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Senior Java Application Developer – Spring Boot / Angular
Collabera
Toronto, ON
- $60 to $65 CAD / hour
- Contract
The Applications Sr. Developer is a senior dev position responsible for participation in the establishment and implementation of new or revised application requirements front to back. We…
Added 1 hour ago
B
Senior Artificial Intelligence Developer
Bevertec
Toronto, ON
- Contract

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with enterprise and contact center systems, support cloud-native delivery and CI/CD, and collaborate with cross-functional teams to deliver reliable solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should have experience with WFM products, REST APIs, microservices, event-driven systems, relational databases, and cloud or containerized applications; AWS and Amazon Connect experience are preferred.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Cloud Computing
Containerization
CI/CD
AWS
System Integration

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
NICE WFM
Verint
Calabrio
Genesys WFM
Aspect
Alvaria
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Workforce Management
Contact Center
ACD Integration

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