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Added 26 mins ago
IC
Cloud Infrastructure & DevSecOps Engineer
InfoTrack Canada
Toronto, ON
- Full-time
As the Cloud Infrastructure and DevSecOps Engineer, you will own the end-to-end cloud infrastructure and deployment pipeline for InfoTrack Canada. You will unblock critical environment…
Added 56 mins ago
F
Senior Software Engineer
Fleetworthy
AB · Edmonton, AB
- Full-time
Familiarity with software ticketing systems or processes, e.g., Jira, Solar, ServiceNow
Added 56 mins ago
AH
Power Engineer 3rd
Alberta Health Services
AB · Greater Edmonton Metropolitan Area
- Full-time
As a Power Engineer 3rd Class, you will be responsible for performing repairs and inspections on a variety of building equipment and mechanical systems in accordance with AHS and Alberta…
Added 57 mins ago
IC
Quality Assurance Supervisor
IMT CORPORATION
Port Colborne, ON
- $65,000 to $85,000 CAD / year
- Full-time
…maintaining, and improving the company's quality management systems, inspection processes, and quality standards. This position provides leadership to quality personnel and works closely…
Added 1 hour ago
SM
Instrumentation & Controls Engineer - Project Lead
Solaris Management Consultants Inc
Surrey, BC · Calgary, AB
- $130,000 to $170,000 CAD / year
- Full-time
As an Instrumentation and Controls Engineer – Project Lead, you will play a key role in leading the design, implementation, and commissioning of instrumentation and controls systems for a…
Added 1 hour ago
SM
Civil Designer
Solaris Management Consultants Inc
Surrey, BC
- Full-time
…Solaris MCI is one of five entities, including OgeeDev, Ensol Systems, Solaris Solutions and Capstone…
Added 1 hour ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
…technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…
Added 1 hour ago
A
Lab Technician/Technologist
AtkinsRéalis
Saskatoon, SK
- Full-time
…technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…
Added 1 hour ago
A
Senior Piping Stress Analyst Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Perform pipe stress evaluation of piping systems (nuclear class or non-nuclear class) in accordance with ASME Section III, Div.1, and/or ASME B31.1/B31.3 code requirements, including…
Added 1 hour ago
A
Piping Supports Design Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…
Added 1 hour ago
A
Senior Piping Supports Design Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Perform stress evaluation of piping systems supports (nuclear class or non-nuclear class) in accordance with ASME Section III, Div.1, Subsection NF and/or ASME B31.1/B31.3, ANSI/MSS SP-58…
Added 1 hour ago
A
Senior Piping Stress Analyst Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Perform pipe stress evaluation of piping systems (nuclear class or non-nuclear class) in accordance with ASME Section III, Div.1, and/or ASME B31.1/B31.3 code requirements, including…
Added 1 hour ago
A
Piping Stress Analyst Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…
Added 1 hour ago
A
Piping Stress Analyst Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…
Added 1 hour ago
A
Senior Piping Supports Design Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Perform stress evaluation of piping systems supports (nuclear class or non-nuclear class) in accordance with ASME Section III, Div.1, Subsection NF and/or ASME B31.1/B31.3, ANSI/MSS SP-58…
Added 1 hour ago
A
Piping Supports Design Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
…technology to transform the world's'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project…
Added 1 hour ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
We're on the hunt for a top-tier Senior Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing…
Added 1 hour ago
H
Maintenance Services Worker
HealthCareersInSask.ca
Lucky Lake, SK
- Part-time
Job Description: Performs general maintenance and repairs for facility/plant systems, equipment, grounds and buildings.
Added 1 hour ago
Maintenance Services Worker
HealthCareersInSask.ca
Loon Lake, SK
Job Description: Performs general maintenance and repairs for facility/plant systems, equipment, grounds and buildings.
Added 1 hour ago
Facility Maintenance & Operator
HealthCareersInSask.ca
North Battleford, SK
Job Description: Operates and monitors computerized building control systems and maintains facility/plant systems and equipment. Independently performs major repairs/installations on a wide…
Added 1 hour ago
H
Maintenance Services Worker
HealthCareersInSask.ca
North Battleford, SK
- Part-time
Job Description: Performs general maintenance and repairs for facility/plant systems, equipment, grounds and buildings.
Added 1 hour ago
Maintenance Services Worker
HealthCareersInSask.ca
North Battleford, SK
Job Description: Performs general maintenance and repairs for facility/plant systems, equipment, grounds and buildings.
Added 1 hour ago
AS
Electrical Consultant
Aker Solutions
St. John's, NL
- Full-time
Experience in design construction and operation of electrical power generation, distribution, and transmission systems, along with power system protection and control schemes.
Added 1 hour ago
B
Construction administrator
BPA
Halifax, NS
- Full-time
We are seeking a skilled and detail-oriented Construction Administrator / Field Engineer to support the delivery of electro-mechanical building systems projects. This role is ideal for a…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence,…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with enterprise and contact center systems, support cloud-native delivery and CI/CD, and collaborate with cross-functional teams to deliver reliable solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should have experience with WFM products, REST APIs, microservices, event-driven systems, relational databases, and cloud or containerized applications; AWS and Amazon Connect experience are preferred.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Cloud Computing
Containerization
CI/CD
AWS
System Integration

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
NICE WFM
Verint
Calabrio
Genesys WFM
Aspect
Alvaria
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Workforce Management
Contact Center
ACD Integration

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