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Added 5 mins ago
IA
Director, Expedited Team
Information and Privacy Commissioner of Ontario
Toronto, ON
- Full-time
Lead and develop a high-performing team by providing direction, coaching and performance management; overseeing file quality and adherence to timelines; supporting workforce and succession…
Added 6 mins ago
AG
Chef de projet et opérations client
Adelphi Group
Montreal, QC
- Full-time
Tu seras le leader opérationnel et stratégique de tes clients. En supervisant la coordination de l'ensemble des projets, tu planifieras les ressources, tu animeras les kick-offs, tu…
Added 6 mins ago
AG
Gestionnaire de projets budgétaires
Adelphi Group
Montreal, QC
- Full-time
Tu seras le ou la leader stratégique de la gestion budgétaire et de projets. Tu établiras des relations solides avec les client.e.s, tu formeras et coacheras l’équipe, tu présenteras les…
Added 21 mins ago
A
Team Leader, Call Center
Altasciences
Montreal, QC
- Full-time
The Team Leader, Call Center will oversee the Participant Recruitment Agent team during their shift; provide volunteers with preliminary clinical trial information and company details as…
Added 21 mins ago
Smart Utilities Managing Consultant
Capgemini
Mississauga, ON
We are seeking a dynamic Smart Utilities leader to lead proposals and commercial propositions that align with customer needs and deliver consulting engagements that solve complex issues in…
Added 47 mins ago
T
Warehouse Manager - Bilingual French Required
TricorBraun
Montreal, QC · Canada - Montreal
- Full-time
TricorBraun is a global packaging leader, with team members working in locations throughout the Americas, Europe, Asia, Australia and New Zealand. As North America’s largest distributor of…
Added 47 mins ago
C
Intermediate Customer Support Specialist
Clio
Toronto, ON
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 2 hours ago
PG
industrial cleaner
PFG Glass Industries Ltd
Langley, BC
- From $21 CAD / hour
- Full-time
- On-site
Added 2 hours ago
C
Product Marketing Manager
Clio
Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
…messaging, new feature launches, adoption programs, internal team enablement, and other programs that help empower our customers to improve their…
Added 2 hours ago
Manager, Corporate Financial Reporting | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON
Are you a CPA who enjoys turning financial insights into business decisions? We're looking for an experienced finance leader to oversee expense management and financial planning for a large…
Added 2 hours ago
PH
HIV Primary Care Registered Nurse, John Ruedy Clinic
Providence Healthcare
Vancouver, BC
- Other
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 2 hours ago
IG
Aircraft Deicer
Inland Group of Companies
Ottawa, ON · ITC Ottawa
- Full-time
…highest level of customer satisfaction. We will strive to be the leader in our industry by setting new standards and by demanding more of ourselves than our clients do. We will not rest on…
Added 2 hours ago
IG
Lead Equipment Operator
Inland Group of Companies
Ottawa, ON · ITC Ottawa
- Full-time
We will strive to be the leader in our industry by setting new standards and by demanding more of ourselves than our clients do. We will not rest on our accomplishments but build on them in…
Added 2 hours ago
IG
Aircraft Deicer
Inland Group of Companies
Ottawa, ON · ITC Ottawa
- Full-time
…highest level of customer satisfaction. We will strive to be the leader in our industry by setting new standards and by demanding more of ourselves than our clients do. We will not rest on…
Added 2 hours ago
TR
Group Superintendent
Teck Resources Limited
Trail, BC
- $121,000 to $150,000 CAD / year
- Full-time
Teck’s Trail Operations, located in the community of Trail in British Columbia, is one of the world’s largest fully integrated zinc and lead smelting and refining complexes. Located in the…
Added 2 hours ago
SH
Operator
Sotera Health
Toronto, ON
- Full-time
Reporting to the Process Supervisor or Manager Operations, the Operator is responsible for monitoring the system which includes observing pressure, temperature and relative humidity…
Added 2 hours ago
Beauty Advisor - The Cosmetics Company Store - Seasonal Part Time - Outlet Collection - Winnipeg, MB
Estée Lauder Companies
Winnipeg, MB
You will also like working as part of a high performing team to create impact with in-store events and to ensure that the store always achieves our high standards of visual merchandising to…
Added 2 hours ago
CP
Delivery Driver CSR
CHC Paint & Body Shop Supplies
Oakville, ON
- $18 to $20 CAD / hour
- Part-time
- On-site
…market. We are professional, agile, and committed to being a leader in our industry. At CHC, we invest in our team by providing the training and tools needed to help you succeed and grow…
Added 3 hours ago
TC
Risk Management Analyst
The CSL Group Inc.
Montreal, QC
- Full-time
As a key member of the Risk Management team, you will help protect CSL's global operations by supporting corporate risk initiatives, managing insurance programs, and overseeing claims…
Added 3 hours ago
AVP & Senior Counsel, Litigation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…Employment, as an AVP & Senior Counsel, Litigation, you will be a key leader of the of the Canadian Litigation and Employment team. You will support our Canadian business units by providing…
Added 3 hours ago
E
Warehouse and Production Manager
Emerson
Elmira, ON
- Full-time
The Warehouse and Production Manager, under the direction of the Plant Manager, leads the production and warehouse team to ensure that accuracy, performance and production standards are…
Added 3 hours ago
TC
Senior ESG Analyst - 12-month contract
The CSL Group Inc.
Montreal, QC
- Temporary
…access to dental coverage (100% to 95% employer-paid), life insurance up to 2.5x your salary, a generous bonus program, gym membership allowance, and much…
Added 3 hours ago
Sr. Project Manager, Canada
Nordex Group
AB
Do you want to be part of an agile team where colleagueship truly matters?
Added 3 hours ago
PH
Psychologist, Road to Recovery Aftercare
Providence Healthcare
Vancouver, BC
- Other
Ability to function as a team member, leader and facilitator.
Added 3 hours ago
IH
Risk Management Analyst
Interior Health Authority
Kelowna, BC
- Full-time
…identification of emerging risks anywhere within the scope of IH operations. In conjunction with other IH partners, and consulting with external legal and insurance professionals as…

Closed listing

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build reliable solutions for forecasting, staffing, scheduling, real-time adherence, intraday management, and operational reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design, develop, test, and maintain scalable backend services using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Hands-on experience with NICE WFM, Verint, Calabrio, Genesys WFM, Aspect/Alvaria, or comparable workforce solutions.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

About employer

More about this job

Responsibilities

Design, build, test, and maintain scalable backend services and responsive workforce applications for forecasting, staffing, scheduling, adherence, and operational reporting. Integrate WFM capabilities with enterprise and contact center systems, support cloud-native delivery and CI/CD, and collaborate with cross-functional teams to deliver reliable solutions.

Requirements

Requires 8+ years of full-stack development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should have experience with WFM products, REST APIs, microservices, event-driven systems, relational databases, and cloud or containerized applications; AWS and Amazon Connect experience are preferred.

Skills

Java
Spring Boot
React
TypeScript
Node.js
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
SQL
Workforce Management
Cloud Computing
Containerization
CI/CD
AWS
System Integration

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs
Internal Mobility Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
REST APIs
OpenAPI
Swagger
Microservices
Domain-Driven Design
Event-Driven Architecture
PostgreSQL
SQL
AWS
Amazon Connect
NICE WFM
Verint
Calabrio
Genesys WFM
Aspect
Alvaria
Kafka
RabbitMQ
Jenkins
Kubernetes
CI/CD
Workforce Management
Contact Center
ACD Integration

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