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Added 15 mins ago
SE
Inside Sales Representative - Software
Schneider Electric
Milton, ON · Montreal, QC · Vancouver, BC
- Full-time
Conduct product demonstrations and walkthroughs to showcase value and capabilities to customers and partners
Added 59 mins ago
UO
Industry Engagement Coordinator
University of Waterloo
Waterloo, ON · William M. Tatham Centre
- Full-time
Lead the development and execution around consistent processes for engagement activities including targeted event and industry research, event scenario development, pre-event meetings,…
Added 59 mins ago
N
Customer Operations Manager
Novartis
Toronto, ON
- Full-time
Coordinate closely with Supply Chain, Manufacturing, and Quality to support reliable product availability, delivery execution, and compliant operational processes.
Added 59 mins ago
T
Enterprise Business Development Representative
Teleperformance
Toronto, ON · TPCA Toronto
- Full-time
Learn and implement solution promoting strategies, mapping Google Cloud solutions against customer’s business imperatives particularly as it relates to digital transformation.
Added 1 hour ago
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Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 1 hour ago
E
Test Manager ISAC System Verification
Ericsson
Ottawa, ON
- Full-time
Integrated Sensing and Communications (ISAC) is one of Ericsson's most strategic technology investments, combining advanced wireless communications with sensing capabilities that will help…
Added 1 hour ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital…
Added 2 hours ago
H(
Technical Lead, API & Integration Engineering
HOOPP (Healthcare of Ontario Pension Plan)
Toronto, ON · CA ON Toronto
- $103,000 to $153,000 CAD / year
- Full-time
You will act as a hands-on technical lead for product development initiatives, balancing delivery leadership with engineering depth. This role will provide technical mentorship to…
Added 2 hours ago
SM
Senior Manager, Business Insights
Spin Master
Toronto, ON
- Full-time
We are looking for a strategic and technical Sr. Manager, Business Insights to own and drive the Looker strategy and dashboard ecosystem for our global Toy business. In this role, you will…
Added 5 hours ago
L
Senior Technology Manager - Security Engineering and Architecture
lululemon
Vancouver, BC
- Full-time
…within the Technology organization, responsible for shaping and executing the vision for secure, resilient, and scalable technology solutions across a rapidly evolving enterprise. You will…
Added 9 hours ago
A
Embedded Software Manager
Actalent
Burnaby, BC
- $131,115 to $187,310 CAD / year
- Full-time
Lead and manage an embedded software development team of approximately 6 to 11 engineers, including embedded developers, software testers, and UI/UX specialists, to deliver applications for…
Added 9 hours ago
A
Performance Coach, Client Care Learning & Development
ATB
Calgary, AB
- Full-time
Facilitate High-Impact Learning: Lead the end-to-end delivery of onboarding programs, continuous learning that includes upskilling, and new product rollouts. You’ll bring the curriculum to…
Added 11 hours ago
MG
Principal Engineer / Architect
Matrix Global
Toronto, ON
- Full-time
We are seeking a highly skilled and hands-on Principal Engineer / Architect to lead the architecture, design, and delivery of next-generation cloud-native data and application platforms.…
Added 11 hours ago
SE
Inside Sales Representative - Software
Schneider Electric
Vancouver, BC
- $81,600 to $122,400 CAD / year
- Full-time
Conduct product demonstrations and walkthroughs to showcase value and capabilities to customers and partners
Added 11 hours ago
SE
Inside Sales Representative - Software
Schneider Electric
Montreal, QC
- $81,600 to $122,400 CAD / year
- Full-time
Conduct product demonstrations and walkthroughs to showcase value and capabilities to customers and partners
Added 12 hours ago
H
Business Development Manager – Substation Services & Lifecycle Solutions
Hitachi
Montreal, QC · London, ON · AB · BC · (HE)Office_ON, Stoney Creek
- Full-time
The Business Development Manager is responsible for driving growth of the Substation Service, Modernization, and Lifecycle Management business across North America. The role focuses on…
Added 12 hours ago
H
Gestionnaire principal(e) de la qualité des projets/Senior Project Quality Manager
Hitachi
Montreal, QC · (HE)Office_QC, Saint-Laurent
- Full-time
As a Quality and Continuous Improvement Specialist, you will support operational excellence by developing, implementing, and maintaining the Quality Management System while leading…
Added 12 hours ago
Creative Director - 6-Month Contract, with Potential for Extension (Remote)
Geotab
Oakville, ON
Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab’s open platform and…
Added 12 hours ago
SF
Senior Consultant, Digital Analytics - Simplii Financial
Simplii Financial
Toronto, ON
- Full-time
Simplii Financial is a modern, customer-first organization, and the data that flows through our digital properties is one of our most valuable assets. As Senior Consultant, Digital…
Added 12 hours ago
RT
Business Development Associate
Rival Technologies
Vancouver, BC
- Full-time
We're a product- and engineering-minded team that values good judgment, ownership, quality, security, collaboration, and continuous learning. We move quickly, ask good questions, and make…
Added 12 hours ago
TE
Predictive Insights Business Analyst
TC Energy
Calgary, AB
- Full-time
…of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability,…
Added 13 hours ago
M
Technical Architect
Mphasis
Toronto, ON
- Contract
We are seeking a highly experienced AI Architect to lead the design, architecture, and implementation of enterprise-scale Generative AI solutions on Google Cloud Platform (GCP). The ideal…
Added 14 hours ago
I
General Manager (Grand Prairie Contract 12 Months)
Indigo
AB · Alberta, Canada
- $42,500 to $68,500 CAD / year
- Contract
Lead regular Visual Merchandising Assessments (VMA) and review product flow with a focus on customer experience; driving sales and profitability by allocating resources to support visual…
Added 14 hours ago
T
Manager, Client Growth & Lead Generation - Tangerine
Tangerine
Toronto, ON
- Full-time
The successful candidate will work collaboratively across Data & Analytics, Marketing, Product, Digital and Advice teams to develop recommendations, support business cases, execute growth…
Added 14 hours ago
ZS
Sales Executive Internship
Zenocta Solutions
Field, ON
- Part-time
We are looking for dynamic and driven Sales Executive Interns to join our team. This internship is ideal for MBA students or recent graduates looking to gain hands-on field sales…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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