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Added 2 mins ago
SM
Trust & Safety Engineer - Hapiko
Spin Master
Toronto, ON
- Full-time
You'll make sure every sticker a kid prints is safe. We're a small team building a first-of-its-kind product and scaling it globally. Because it runs generative AI in children's homes,…
Added 2 mins ago
SM
ML Engineer, Character Models [Diffusions] - Hapiko
Spin Master
Toronto, ON
- Full-time
…they love. We're a small team building a first-of-its-kind product and scaling it globally, and Spin Master's portfolio of well-known characters is next. Your job is to bring them to…
Added 32 mins ago
G
Building Envelope / Building Sciences Engineer
Go2STAFFING
ON · Vaughan, Ontario
- Full-time
…reporting directly to the President. The Building Envelope Lead Engineer is the go-to person for clients and will help build long-term…
Added 32 mins ago
E
Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Thermal Mechanical Engineer, you will design, develop, and validate liquid cooling solutions for high-performance electronics, including passive cold plates, coolant distribution…
Added 32 mins ago
E
Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
As a Mechanical Engineer, you will lead the design and development of Coolant Distribution Units (CDUs) from concept through production. Working closely with cross-functional teams,…
Added 32 mins ago
E
Senior Thermal Mechanical Engineer
Ecolab
Calgary, AB · CAN-Calgary Office Quarry Park
- Full-time
…next-generation data centers? As a Senior Thermal Mechanical Engineer, you will lead the development of innovative thermal management solutions, drive hands-on prototyping and testing, and…
Added 47 mins ago
Senior Forward-Deployed AI Engineer 1
Bell
Toronto, ON
If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
Added 1 hour ago
AA
Spécialiste de la chaîne d'approvisionnement et Qualité / Supply Chain Quality Specialist (SCQS)
Airbus Aircraft
Montreal, QC
- Full-time
Added 1 hour ago
FT
Solutions Architect
Fathom Talent Group
Toronto, ON · Greater Toronto Area, Canada
- Full-time
The Sales Engineer role bridges customer needs with product innovation: partnering with Sales, Product and other internal teams to shape integrated solutions that unlock new use cases, set…
Added 1 hour ago
SS
Engineering Technologist
Summit Search Group
Brampton, ON
- $60,000 to $70,000 CAD / year
- Full-time
Assist engineer in design, develop, test and manufacture consumer products (construction and transportation plus innovative product)
Added 1 hour ago
D
Senior Product Engineer II - Backend
Docebo
Toronto, ON
- $123,400 to $164,500 CAD / year
- Full-time
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 1 hour ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
…with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at…
Added 1 hour ago
Software Developer
AppDirect
Toronto, ON
…AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device – as a service. We power millions of subscriptions worldwide for organizations. We…
Added 1 hour ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
…with the knowledge and tools that contribute to their personal growth and success while supporting our company’s culture of diversity and experimentation. The role the Data team plays at…
Added 1 hour ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
…inspiration and talent to develop with us as we pursue our ambitious growth…
Added 1 hour ago
HT
Product Development Engineer
Husky Technologies
Bolton, ON
- Full-time
Our Development Engineering team is looking to hire an experienced Product Development Engineer. The successful candidate will lead the technical development of packaging products working…
Added 1 hour ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
…inspiration and talent to develop with us as we pursue our ambitious growth…
Added 2 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 2 hours ago
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Principal Firmware Engineer
Nokia
Ottawa, ON
- Full-time
In this role as a Principal Firmware Engineer, you will work within a dynamic Agile scrum team dedicated to innovation in optical systems. Collaborate closely with cross-functional teams,…
Added 2 hours ago
BB
Director of Engineering & Technical
Britespan Building Systems Inc
Kitchener, ON
- $140,000 to $160,000 CAD / year
- Full-time
…Technical Services will lead our Engineering, CAD, SolidWorks and Product Development functions, providing the technical direction and leadership required to support continued…
Added 2 hours ago
M
Senior Programmable Voice Engineer (CX Platform)
Miratech
Canada
- Full-time
Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.
Added 2 hours ago
IB
Quality Assurance Engineer
IEG Business Solutions
Montreal, QC
- Full-time
IEG is looking for a detail-oriented and analytical Quality Assurance (QA) Engineer to join our team in Montréal.
Added 2 hours ago
N
Staff Software Engineer - Collections
Nubank
Remote, Canada
- Full-time
- Remote
…thrives on customer love and lower costs, feeding a flywheel of growth and…
Added 2 hours ago
D
Senior Product Engineer II - Backend
Docebo
Remote, Canada
- $123,400 to $164,500 CAD / year
- Full-time
- Remote
As a Senior Product Engineer II, you bring deep expertise in backend engineering alongside strong working competency across the broader stack. You own complex features and technical…
Added 2 hours ago
T
Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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