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Added 3 mins ago
Maintenance and Technical Services Administrator
Custom Helicopters HR Team
Winnipeg, MB
…Canadian aviation. Operating a fleet of 45 helicopters with operations across Canada and beyond, our team supports critical missions including emergency medical services, search and rescue,…
Added 3 mins ago
Human Resources Business Partner
Superior Plus Propane Talent Acquisition
ON
…Acting as a trusted advisor and coach to the Commercial and Operations Teams, the HRBP will provide insight and guidance regarding overall employee experience, talent solutions, retention,…
Added 3 mins ago
TG
Planet Fitness - Assistant General Manager - Gerrard Square
Taymax Group
Toronto, ON
- Full-time
…will be responsible for assisting in the oversight of club operations to ensure an exceptional "Judgement Free" member experience. The Assistant Manager will work closely with the Club…
Added 3 mins ago
OS
Planner
Ontario Shipyards Inc.
St. Catharines, ON
- Full-time
…multi-million-dollar initiative that is revolutionizing shipyard operations in Ontario and ultimately Canada. Our team takes immense pride in keeping the Great Lakes fleet moving, building…
Added 6 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.
Added 6 mins ago
G
Facilities Manager (6-month contract)
Geotab
Oakville, ON
- Contract
…and oversee the facilities, vendors, projects, and building operations that create a safe, efficient, and productive workplace. This role offers the opportunity to bring practical…
Added 6 mins ago
CM
Human Resources Business Partner
Cogeco Media
Montreal, QC
- Full-time
Pensée stratégique et rôle conseil: Capacité avérée à faire le pont entre la stratégie d'affaires et les opérations RH, tout en établissant une relation de confiance et de crédibilité…
Added 6 mins ago
SP
Human Resources Business Partner
Superior Propane
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Acting as a trusted advisor and coach to the Commercial and Operations Teams, the HRBP will provide insight and guidance regarding overall employee experience, talent solutions, retention,…
Added 6 mins ago
SH
Area Director
SMB HR Talent Management Inc.
Halifax, NS
- Full-time
Broad leadership accountability across people, operations, financial performance, client relationships, contract management, service quality, and continued business growth.
Added 17 mins ago
Special Operations Guard
GardaWorld
St. John's, NL
As a Special Operations Guard, you'll be part of a highly adaptable team that provides security coverage across multiple client sites. This role is ideal for individuals who thrive in…
Added 17 mins ago
Talent Acquisition Manager
ExaCare AI
Toronto, ON
…You’ll own full-cycle recruiting across multiple functions (operations, product, engineering), drive sourcing strategies to keep our pipelines full, and be a trusted partner to hiring…
Added 30 mins ago
Facilities Coordinator (Part time, 6 month contract)
JSI
Ottawa, ON
We are seeking a proactive and hands-on Facilities Coordinator to support the day-to-day operations and overall employee experience within our workplace.
Added 30 mins ago
H
Dental Administrator
HealthOne
Toronto, ON
- $23 to $27 CAD / hour
Manage front desk operations with meticulous attention to detail, including appointment scheduling, confirmations, billing, payment processing, and accurate data entry.
Added 30 mins ago
M
Senior Financial Analyst
Metrolinx
Canada
- Full-time
Conducts financial analyses in support of the business operations in the assigned division, using proper accounting treatment; provides subject matter expertise in analyzing and responding…
Added 36 mins ago
N
Software Developer - Cloud Platform
Nakisa
Montreal, QC
- Full-time
…Real Estate (CRE). Our cloud platform powers mission-critical operations for 1,100+ organizations in 135 countries and serves millions of…
Added 36 mins ago
MM
Manager, District Sales - DSM
Mitsubishi Motor Sales of Canada, Inc.
ON · Ontario, Canada
- Full-time
…superior buying and ownership experience while yielding profitable operations for the dealer and develop a long-term relationship with dealers within the assigned…
Added 36 mins ago
H
Purchasing Coordinator
Hays
Brockville, ON
- Contract
We are seeking a detail-oriented and proactive MRO Buyer to support procurement activities for maintenance, repair, and operations (MRO) materials and services within a manufacturing…
Added 36 mins ago
IG
Bilingual Customer Service Representative
Insight Global
Quebec, QC
- Contract
…contract. This role focuses on day‑to‑day deposit and payment operations, ensuring accurate transaction processing, regulatory compliance, and service excellence in a fast‑paced…
Added 36 mins ago
N
Software Developer - Applications
Nakisa
Montreal, QC
- Full-time
…Real Estate (CRE). Our cloud platform powers mission-critical operations for 1,100+ organizations in 135 countries and serves millions of…
Added 36 mins ago
N
Talent Acquisition Sourcer
Nakisa
Montreal, QC
- Full-time
…Real Estate (CRE). Our cloud platform powers mission-critical operations for 1,100+ organizations in 135 countries and serves millions of…
Added 36 mins ago
N
Implementation Consultant
Nakisa
Montreal, QC
- Full-time
…Real Estate (CRE). Our cloud platform powers mission-critical operations for 1,100+ organizations in 135 countries and serves millions of…
Added 36 mins ago
FH
Director of Construction
Fuze HR Solutions
Woodstock, ON
- Full-time
…Project Managers, Project Coordinators, Superintendents/Field Operations, and multiple concurrent projects. The successful candidate will play a key role in project delivery, financial…
Added 36 mins ago
FH
Chief Estimator
Fuze HR Solutions
Woodstock, ON
- Full-time
Work closely with Operations and Business Development throughout the preconstruction process.
Added 36 mins ago
OS
Planner
Ontario Shipyards
St. Catharines, ON
- Full-time
…multi-million-dollar initiative that is revolutionizing shipyard operations in Ontario and ultimately Canada. Our team takes immense pride in keeping the Great Lakes fleet moving, building…
Added 36 mins ago
RH
Bookkeeper/Office Manager
Robert Half
Oakville, ON
- $70,000 to $80,000 CAD / year
- Full-time
…organized, and being the go-to person for both accounting and office…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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