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Added 3 mins ago
PE
Senior Security Engineer
PheedLoop Events
Toronto, ON
- Full-time
Lead incident response when something looks wrong, from first signal to full root cause. Run threat hunts proactively, write the playbooks, and make sure the same compromise never lands…
Added 5 mins ago
SF
Application Security Engineer II
Spring Financial Inc.
Vancouver, BC
- Full-time
As an Application Security Engineer II, you are an experienced practitioner who works independently to secure Spring’s applications, services, and APIs. You take ownership of application…
Added 20 mins ago
MI
Project Engineer II
Mondelēz International
Hamilton, ON · Plant - Hamilton, Canada
- Full-time
Join our Mission to Lead the Future of Snacking. Make It With Pride.
Added 34 mins ago
KG
QE / SDET – AI Chatbot & GenAI Validation
K&K Global Talent Solutions INC.
ON · Ontario, Canada
- Full-time
We are seeking an experienced Quality Engineer (QE) / SDET specializing in AI Chatbot Validation to lead the quality assurance, accuracy testing, and response analysis of our conversational…
Added 34 mins ago
N
Sr. Principal Software Engineer
Nokia
Ottawa, ON · Kanata, ON
- Full-time
We are looking for an experienced software engineer to lead the development of our distributed edge compute platform. This role demands a deep understanding of hyperscalers like AWS, Azure,…
Added 34 mins ago
SF
Application Security Engineer II
Spring Financial
Vancouver, BC
- Full-time
As an Application Security Engineer II, you are an experienced practitioner who works independently to secure Spring’s applications, services, and APIs. You take ownership of application…
Added 35 mins ago
Senior Platform Engineer
Scotiabank
Toronto, ON
The Senior Platform Engineer will play a critical role within the Enterprise Data & AI Technology organization - one of Scotiabank’s most significant enterprise wide strategic initiatives.…
Added 35 mins ago
GM
Senior Software Developer
General Motors
Markham, ON · Oshawa, ON
- Full-time
This role is for a hands-on senior engineer who can design, implement, test, deploy, and operate reliable backend systems at production scale. The developer will contribute across REST…
Added 50 mins ago
RB
Staff Cloud Security Engineer (Global Security)
Royal Bank of Canada
Vancouver, BC · Toronto, ON
- Full-time
…across all tenants. In this role as a Staff Cloud Security Engineer, you will play a crucial role in developing innovative solutions to enhance RBC's Cloud Security posture. You will also…
Added 50 mins ago
'
Principal Engineer, Digital Manufacturing
''
Toronto, ON
- Full-time
Position Title: Principal Engineer, Digital Manufacturing
Added 1 hour ago
RE
Data Architect
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Databricks certification, such as the Databricks Azure Platform Architect accreditation or Data Engineer Professional
Added 1 hour ago
A
Embedded Software Manager
Actalent
Burnaby, BC
- $131,115 to $187,310 CAD / year
- Full-time
Ideal for an Engineering Manager, Software Manager, Team Lead, or an Embedded Engineer looking to move into a larger leadership role while staying close to technology.
Added 1 hour ago
JW
Senior Software Engineer, Web3 Backend
Jobs Web3
Toronto, ON
- Full-time
As a Senior Software Engineer, you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet…
Added 1 hour ago
MO
Reliability Engineer / Project Engineer
Martin-Brower of Canada Co.
New Westminster, BC
- $95,000 to $105,000 CAD / year
- Full-time
Primary role of the Reliability/ Project Engineer is to identify, manage, improve equipment run time and preventative maintenance program. At the same time, the role requires hands-on work…
Added 1 hour ago
RE
Data Architect
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Databricks certification, such as the Databricks Azure Platform Architect accreditation or Data Engineer Professional
Added 2 hours ago
M
Technical Marketing & Partnerships Specialist
MistyWest
Vancouver, BC
- $75,000 to $95,000 CAD / year
- Full-time
Turn partners into a lead engine. You'll build real relationships with our partner network. You'll run quarterly partner funnel reviews, comparing our pipeline with our partners' to find…
Added 2 hours ago
AM
Salesforce AI & Data Cloud Solutions Engineer
AGF Management
Toronto, ON
- Full-time
We are seeking a hands-on Data Engineer to own both the underlying CRM data foundation and the Data360 platform. The role will design, build, govern, and support scalable data models,…
Added 2 hours ago
VE
Project Engineer (Water & Wastewater)
Veolia Environnement SA
Oakville, ON
- Full-time
The Project Engineer (PE) role is responsible for working with the Purification & Disinfection (P&D) and ZeeWeed ITR teams in executing custom project designs, meeting customer…
Added 2 hours ago
M(
Director of Platform Engineering
MaintainX (An Autodesk Company)
Remote, Canada
- $173,000 to $254,000 CAD / year
- Full-time
- Remote
We're looking for an Engineering Director to lead MaintainX's Platform division. Platform owns the seven foundational teams every product engineer builds on: AI Builder, DevOps, Compliance,…
Added 2 hours ago
Senior Software Dev Engineer, EC2 Hyperplane
Amazon
Vancouver, BC
…learned into a new failure pattern and a check the next on-call engineer gets for free, then review telemetry requirements with a Seattle dataplane team. Some weeks are mostly building and…
Added 2 hours ago
CO
Staff Software Engineer
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer
Added 3 hours ago
MR
Senior Solutions Engineer
Metrics Recruitment
Vancouver, BC · Greater Vancouver, BC
- $115,000 to $140,000 CAD / year
- Full-time
We're helping them add a Senior Solutions Engineer to the team that sits between their bank partners, their product organization, and their delivery teams.
Added 3 hours ago
Senior Software Engineer, Web3 Backend
Robinhood
Toronto, ON
As a Senior Software Engineer, you’ll architect, build, and scale the backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet…
Added 3 hours ago
M
Network Engineer
Moneris
Toronto, ON
- Full-time
Moneris is seeking a highly skilled Network Engineer to design, implement, automate, and support the enterprise network infrastructure that powers our business and payment processing…
Added 3 hours ago
C
Software Tests Specialist (CF-18 Fighter)
CAE
Mirabel, QC
- Full-time
…tackle complex challenges, collaborate across functions, and lead advancements that shape our industry. Supported by a culture of flexibility, growth, and innovation, join us to create a…

Closed listing

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

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Original job description

Archived listing. The details below describe a past opening.

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

About employer

More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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