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Added 1 min ago
AS
Project Manager
AgileGrid Solutions
Canada
- Full-time
We are seeking a highly motivated and experienced Project Engineer to join our team at Soucy. In this pivotal role, you will oversee multiple large-scale projects from conception to…
Added 1 min ago
OA
AI Integration Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We evaluate system interactions and provide detailed technical observations to improve model performance.
Added 1 min ago
OA
AI Workflow Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We deliver precise technical observations that help improve orchestration, reliability, and overall model performance.
Added 1 min ago
OA
AI Tools Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We analyze multi-turn interactions and provide precise feedback on system performance and behavior.
Added 1 min ago
ET
DevOps Engineer/SRE
Envision Technology Solutions
Toronto, ON
- Contract
…distributed application troubleshooting Monitoring| telemetry and performance engineering Exposure to AWS/cloud technologies preferred Practical understanding of AI/GenAI tooling and…
Added 1 min ago
IS
Senior Full stack Engineer - Node/Angular
Iris Software Inc.
Toronto, ON
- Contract
Title: Senior Full stack Engineer - Node/Angular
Added 17 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Halifax, NS
- Full-time
We are currently seeking an Electrical Engineer to join our Halifax team. As our pipeline of new and ongoing projects continues to expand, you will have the opportunity to make an immediate…
Added 17 mins ago
EG
Systems Engineering Assurance Manager
Egis Group
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
Professional Engineer (P.Eng.) designation or actively pursuing professional registration.
Added 31 mins ago
QP
Building Operator, Level 2
QuadReal Property Group
Vancouver, BC
- Full-time
…rewards package in addition to the base pay, which may include a performance-based incentive plan, comprehensive health & dental benefits, pension plan, and paid time…
Added 47 mins ago
IF
Data Engineer, Investments
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Data Engineer, you will play a key role in the design, industrialization, and optimization of modern data pipelines on the Google Cloud platform. You will actively contribute to…
Added 47 mins ago
LC
Engineer - Project
Linamar Corporation
Guelph, ON
- Full-time
Work as an independent engineer, under guidance of a program manager, assigned to a task, program or project. Act as a key customer contact to develop a clear understanding of all customer…
Added 1 hour ago
M
Cloud & AI Solution Engineer
Microsoft
Toronto, ON
- Full-time
…challenges in the AI era? Join us as a Cloud & AI Solution Engineer - Azure Platform for enterprise and commercial customers at…
Added 1 hour ago
EI
Systems Engineering Assurance Manager
Egis in Canada
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
Professional Engineer (P.Eng.) designation or actively pursuing professional registration.
Added 1 hour ago
MT
Manufacturing Engineer
Modern Technical Staffing Inc.
Vaughan, ON
- $80,000 to $100,000 CAD / year
- Full-time
Our client in Vaughan is looking for a Manufacturing Engineer. They are seeking someone who has been employed with a tier 1 or tier 2 automotive manufacturing company as a Manufacturing or…
Added 2 hours ago
Lead Data Engineer
ZS
Toronto, ON
Oversee the design and implementation of robust, scalable, and reliable data systems, ensuring high performance and alignment with business goals.
Added 3 hours ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Develop and quantify relationships between package performance, polymer properties, preform design, injection molding, reheating, and stretch blow molding processes.
Added 3 hours ago
MN
Systems Integration Lead
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Effectively communicate expectations, track performance of engineering team and subcontractors, and take proactive measures to address technical challenges.
Added 3 hours ago
MN
Electrical Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client is seeking a Senior Electrical Engineer to join an established rail and transit team delivering clean, efficient and reliable electrification infrastructure across Canada. The…
Added 3 hours ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The Service team is a unique team in Development engineering responsible for enhancing the reliability and performance of Husky’s products by resolving systemic service issues. The team is…
Added 3 hours ago
UO
Project Manager, WUSA
University of Waterloo
Waterloo, ON · General Services Complex
- Full-time
Manages vendor and contractor relationships, monitors performance against contractual requirements, and coordinates the resolution of deficiencies and issues.
Added 3 hours ago
SB
Senior Hydraulics and Capacity Engineer
South Bow
Calgary, AB · Manulife Place
- Full-time
We are seeking a Senior Hydraulics and Capacity Engineer to provide technical leadership and strategic oversight of operational capacity management for South Bow's crude oil pipeline…
Added 3 hours ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget…
Added 3 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget…
Added 3 hours ago
M(
[C] Salesforce Engineer / Developer
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Part-time
…including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real…
Added 3 hours ago
SL
Geomatics/Geospatial Manager/Principal Engineer, Strategy & Innovation (Capability Building)
Singapore Land Authority (SLA)
SK
- Full-time
…development programmes, and manage administrative functions including performance tracking and stakeholder relationship…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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