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Added 15 mins ago
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Test & Reliability Engineer
Mecka
Richmond Hill, ON
- $155,000 to $175,000 CAD / year
- Full-time
Skill in designing repeatable experiments and separating product failures from problems in the test setup.
Added 15 mins ago
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Mechanical Engineer
Mecka
Richmond Hill, ON
- $140,000 to $160,000 CAD / year
- Full-time
Added 15 mins ago
PT
Senior Electrical Design Engineer
Pioneer Transformers Mississauga
Mississauga, ON
- Full-time
Your mandate as Senior Electrical Design Engineer is a high-level position responsible for the design, development, and optimization of transformers. As an experienced engineer, the holder…
Added 15 mins ago
SM
ML Engineer, Character Models [Diffusions] - Hapiko
Spin Master Ltd
Toronto, ON
- Full-time
…they love. We're a small team building a first-of-its-kind product and scaling it globally, and Spin Master's portfolio of well-known characters is next. Your job is to bring them to…
Added 15 mins ago
SM
Trust & Safety Engineer - Hapiko
Spin Master Ltd
Toronto, ON
- Full-time
You'll make sure every sticker a kid prints is safe. We're a small team building a first-of-its-kind product and scaling it globally. Because it runs generative AI in children's homes,…
Added 29 mins ago
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Software Engineer, Full Stack - Trace
Trace
Montreal, QC
- Full-time
You’ll work directly with Noam, our founding engineer, and Lucas, our CTO, with meaningful ownership of what we build and how we build it.
Added 30 mins ago
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Founding AI Engineer
Kouvre
Montreal, QC
- Full-time
As our Founding AI Engineer, you own the brain. You will partner closely with the Founding CTO to turn a plain-text message into the right action, building the reasoning, the agents, and…
Added 30 mins ago
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Lead Optimizely Solutions Architect
Valtech
Canada
- Full-time
Collaborate with Product Managers, Business Analysts, Delivery Leads and Creative teams to maximize business impact.
Added 30 mins ago
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Senior Data Engineer
Clio
Canada
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 30 mins ago
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Site Reliability Engineer
VySystems
Montreal, QC
- Full-time
- Collaborate with software development teams, contribute operational insights to product planning, review designs for supportability, and participate in code reviews.
Added 30 mins ago
AE
Proposal Engineer
ABB E-mobility
Montreal, QC
- Full-time
Role Description This full-time Proposal Engineer role at ABB E-mobility is a hybrid position based in Montreal, QC, with a combination of on-site and work-from-home arrangements. The…
Added 30 mins ago
C
Senior Data Engineer
Clio
Toronto, ON
- Full-time
We are currently seeking a Senior Data Engineer to join our rapidly growing engineering team. This role is for someone who is passionate about building innovative data solutions and being…
Added 31 mins ago
Industrial Engineer
JB Poindexter & Co
Bolton, ON
In this role, you will lead the development and optimization of labor standards and material routings across Morgan’s product lines. You’ll partner closely with Advanced Manufacturing to…
Added 31 mins ago
CO
Staff Software Engineer - Capital One Travel Tech - Full-stack
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Staff Software Engineer - Capital One Travel Tech - Full-stack
Added 46 mins ago
QI
AI Engineer
Quartermaster inc.
Toronto, ON
- Full-time
This is a hands-on role for an ambitious engineer, someone with a strong SaaS software background who's looking to grow into owning intelligent features end-to-end. You don't need a…
Added 46 mins ago
AA
Ingénieur(e) en vérification de logiciel QC/ Software Verification Engineer QC
Aviya Aerospace Systems
Longueuil, QC
- Full-time
Review software architecture, high level requirements and low-level requirements against product and software requirements.
Added 46 mins ago
AM
Customs & Trade Compliance Analyst
Array Marketing
Toronto, ON · Scarborough, Ontario
- Full-time
…Sephora, L’Oréal, Coty, PUIG, Amazon, and many others to design, engineer, manufacture, and deliver bespoke retail environments that bring their brands to…
Added 46 mins ago
C
Senior Software Engineer (Python / GenAI) – Markets Technology
Citi
Mississauga, ON
- Full-time
…management, and we are seeking an experienced Senior Python Engineer to sit at the center of that evolution. In this role, you will architect and scale robust backend systems, leveraging…
Added 46 mins ago
Integration Engineer
Stripe
Toronto, ON
Think on your feet and comfortable talking about technical concepts, and explaining how Stripe works, both from a product feature and API architecture perspective
Added 58 mins ago
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Staff Data Developer
AtkinsRéalis
Montreal, QC
- Full-time
Partner closely with data analysts, data architects, QA analysts, product owners, business stakeholders, and technical teams to clarify requirements and translate them into dependable…
Added 58 mins ago
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Principal AI Engineer, Agentic Models and Data Platforms
RBC
Calgary, AB
- Full-time
…Learning (ML), Results-Oriented, Software Engineering, Software Product…
Added 58 mins ago
AL
Process Engineer - Saint-Patrick
ArcelorMittal Long Carbon LATAM
Montreal, QC
- Full-time
Collaborate with research centres, suppliers and technical partners to improve processes and product quality.
Added 1 hour ago
Senior Security Engineer, Threat Response
Asana
Vancouver, BC
We are looking for a savvy Security Engineer to join our Blue Team. You will be a foundational member of the security presence in our Warsaw innovation hub, partnering directly with IT,…
Added 1 hour ago
GM
Early Career Software Test Developer - Propulsion Thermal Management
General Motors
Markham, ON
- Full-time
We are seeking a motivated software engineer to help verify and validate Propulsion Thermal Management functions across virtual, simulated, hardware-in-the-loop, and vehicle environments.…
Added 1 hour ago
MT
Technical Staff Engineer – Design & Product Validation
Microchip Technology Inc.
Burnaby, BC · Canada - Burnaby
- Full-time
We are seeking an experienced engineer who wants to tackle challenging system-level problems and influence the quality and success of industry-leading products. This role provides broad…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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