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Added 1 min ago
SL
AVP, Technology Lead - Digital
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Toronto One York
- Full-time
…and measurable business value. The AVP partners closely with Product, Client Experience, Architecture, Cybersecurity, Operations, Engineering, and Business leaders to ensure digital assets…
Added 4 mins ago
HT
Test Engineering Technologist - Process Packaging
Husky Technologies
Bolton, ON
- Full-time
To accelerate time-to-market with effective solutions that keep our customers in the lead, we leverage a powerful risk prioritized product development process. The Test Engineering…
Added 4 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
To accelerate time-to-market with effective solutions that keep our customers in the lead, we leverage a powerful risk prioritized product development process.The Test Engineering…
Added 4 mins ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 4 mins ago
AC
Senior Product Line Manager
Amphenol Communications Solutions
Markham, ON
- Full-time
Amphenol High Speed Products Group is seeking a Senior Product Line Manager - High Speed I/O Connectors to lead the strategy, growth and execution of a strategically important portfolio…
Added 4 mins ago
PG
Mechanical Engineer
PACO Group
Longueuil, QC
- Full-time
At Groupe Paco, mechanical engineering takes amazing forms. Our teams design lifting systems for entertainment stages (Gala Systèmes), movable floors for swimming pools (Akvo Spiralift),…
Added 16 mins ago
Senior Product Solutions Analyst
Scotiabank
Toronto, ON
The Senior Product Solutions Analyst will play a key role in transforming how business teams across Scotia Global Asset Management (SGAM) operate by introducing AI-powered technologies and…
Added 16 mins ago
A
Senior Sales Engineer
Ataccama
Toronto, ON
- Full-time
As a Senior Sales Engineer, you will work closely with Account Executives to drive sales engineering activities across the entire deal lifecycle. This role requires adaptability, deep…
Added 16 mins ago
CT
Supply Chain Planning Analyst
Canadian Tire Corporation
Mississauga, ON
- Full-time
…Trans), Third Party Providers and Carriers to plan efficient product flow across our…
Added 16 mins ago
B
Senior Business Analyst (Contract) (Hybrid)
Broadridge
Markham, ON
- $55 to $65 CAD / hour
- Full-time
Demonstrate your curiosity to quickly immerse yourself in our impressive product offerings to understand how Broadridge’s solutions can increase your clients’ operational efficiency and…
Added 16 mins ago
B
Senior Consultant, Cloud Services
BDO
Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC
- Full-time
Lead and continuously improve cloud operational processes across order management, subscription administration, billing, invoicing, and renewals.
Added 16 mins ago
RH
Land Development Project Manager
Richcraft Homes Ltd
Ottawa, ON
- $105,000 to $125,000 CAD / year
- Full-time
Lead the preparation, submission and approval of municipal development applications, including Official Plan and Zoning By-law amendments, plans of subdivision, site plans, minor variances…
Added 16 mins ago
N
Principal Firmware Engineer
Nokia
Ottawa, ON
- Full-time
Engage in Agile/Scrum development processes, serving as Product Owner or technical lead when necessary.
Added 28 mins ago
EI
Co-op, Business Strategy and Growth
Enedym Inc
Hamilton, ON
- Up to $21 CAD / hour
Cross-Functional Alignment: Work closely with strategy, engineering, and product teams to match customer requirements with Enedym’s technical capabilities.
Added 28 mins ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
…release management, and cross-functional enablement. You will lead a team of architects, developers, and platform engineers while collaborating closely with cross-functional teams including…
Added 28 mins ago
BB
Director of Engineering & Technical
Britespan Building Systems Inc
Kitchener, ON
- $140,000 to $160,000 CAD / year
- Full-time
Reporting to the VP of Operations, the Director of Engineering & Technical Services will lead our Engineering, CAD, SolidWorks and Product Development functions, providing the technical…
Added 30 mins ago
DI
Sr Analyst, Business Systems
Definity Insurance Company
Toronto, ON
- Full-time
Collaborate with Product Owner, Technical Lead, and Test Analyst on maintenance projects to identify sets of cohesive problems (improvement themes) for development
Added 30 mins ago
NP
FTS Assistant Manager (Greater Toronto Area)
Nippon Paint Automotive Americas, Inc.
Toronto, ON
- Full-time
…closely with customers and internal teams to ensure successful product launches, resolve technical and quality issues, and deliver exceptional…
Added 34 mins ago
KI
Marketing Lead
Klara Inc
Hamilton, ON
- Full-time
Klara Systems provides FreeBSD and OpenZFS engineering and support services to clients across EMEA, AMER, and ANZ. Our marketing function is organized around four pillars: service marketing…
Added 34 mins ago
IH
Platform Database RUN Engineer
InVita Healthcare Technologies
ON · Ontario, Canada
- $67,000 to $100,000 CAD / year
- Full-time
Reporting to: Platform Engineering Team Lead OR Platform Operations Team Lead
Added 34 mins ago
BS
Technical Lead
Brainhunter Systems Ltd
Toronto, ON
- Contract
Hands-on experience delivering AI/ML-enabled product features using modern model platforms and frameworks, including retrieval, prompt engineering, structured outputs, tool use, evaluation,…
Added 34 mins ago
TI
Risk Lead
Themesoft Inc.
Toronto, ON
- Contract
Build strong relationships with engineering leaders, product owners, architects, and delivery teams.
Added 34 mins ago
M
Senior Programmable Voice Engineer (CX Platform)
Miratech
Canada
- Full-time
Establish engineering standards, reusable patterns, quality gates, documentation expectations, and technology adoption guidance.
Added 34 mins ago
N
Implementation Consultant
Nakisa
Montreal, QC
- Full-time
Work closely with Product, Engineering, Customer Success, and other teams, with opportunities to contribute to Professional Services and solution-delivery best practices.
Added 34 mins ago
V|
EHS Specialist
Veolia | North America
Guelph, ON
- Full-time
Lead activities which drive compliance with all applicable federal, state, local, and corporate EHS laws, regulations, policies, and guidelines

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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