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Added 7 mins ago
SA
Co-Op Engineer
Standard Aero
Richmond, BC
- Full-time
· Tooling design, development, and integration.
Added 21 mins ago
HT
Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
Regularly provide feedback to product development teams: present project updates at service issue review meetings, attend design reviews to identify risks, submit continuous improvement…
Added 21 mins ago
HT
Applications Engineer
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 21 mins ago
WI
Lead Manufacturing Engineer
WaveRyde Instruments
Waterloo, ON
- Full-time
…Laboratories (QVIL), WaveRyde benefits from strong support by QVIL and leaders in the wireless industry. WaveRyde is located in Waterloo, Canada (near Toronto), in the heart of Canada’s…
Added 21 mins ago
AE
Manager, Geosciences
Associated Engineering
AB · Edmonton, AB
- Full-time
…employee-owned organization. We are seeking an experienced and dynamic Manager, Geosciences to lead our Edmonton based team. In this role, you will provide leadership, mentorship, technical…
Added 23 mins ago
BI
Staff Machine Learning / Operations Research Engineer
Burq, Inc.
Remote, Canada
- Full-time
- Remote
We're hiring a Staff ML/OR engineer to define and build the intelligence at the core of Dispatch OS, our platform for ML-assisted dispatch decisions. You'll set the technical direction for…
Added 37 mins ago
Lead Software Engineer
Capgemini
Mississauga, ON
2. He or she is responsible for the development and application of software engineering practice and knowledge in research design development and maintenance.
Added 52 mins ago
UO
Research Engineer - Instrumentation
University of British Columbia
Vancouver, BC · UBCV | Civil and Mechanical Engineering Building (CEME)
- $6,631.67 to $9,533.25 CAD / month
- Full-time
- Provide guidance to graduate research students in the development, fabrication, operation, and maintenance of lab equipment.
Added 52 mins ago
TI
Product Support Analyst
Trimble Inc.
Richmond Hill, ON · Canada - Richmond Hill, Ontario (Applanix)
- Full-time
…hardware/software training, problem solving, product trial/development support, sales demonstrations, and undertake business…
Added 1 hour ago
Geotechnical Engineer
B2GOLD
NU
…today, B2Gold has operating gold mines in Canada, Mali, Namibia and the Philippines, and numerous development and exploration projects in various…
Added 1 hour ago
V
Sales Intern - GTA
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
…construction sales by supporting customer engagement, project research, market development and territory initiatives. You’ll work alongside Regional Sales Managers and experienced sales…
Added 1 hour ago
V
Sales Intern - Edmonton, AB
Victaulic
AB · Alberta
- Full-time
…construction sales by supporting customer engagement, project research, market development and territory initiatives. You’ll work alongside Regional Sales Managers and experienced sales…
Added 1 hour ago
V
Marketing Intern - Brampton, ON (On-site)
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
We engineer change for a more stable and sustainable world.
Added 1 hour ago
V
Bilingual Sales Intern - Montreal, QC
Victaulic
Montreal, QC · Quebec, QC
- Full-time
Added 1 hour ago
V
Sales Intern - Vancouver, BC
Victaulic
Vancouver, BC · British Columbia
- Full-time
In this role, you’ll gain practical experience in construction sales by supporting customer engagement, project research, market development and territory initiatives. You’ll work alongside…
Added 1 hour ago
UO
Structural Analysis Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
As a Structural Analysis Engineer at BPMI, you will perform routine technical functions to execute the BPMI mission in areas including, but not limited to performing a wide range of…
Added 1 hour ago
CO
Road Safety Engineer
City of Winnipeg
Winnipeg, MB
- Full-time
…employers in Manitoba. We provide a comprehensive range of benefits and career opportunities to our employees. These include competitive salaries, employer-paid benefits, dental and vision…
Added 1 hour ago
WI
Senior Mechanical Engineer
WaveRyde Instruments
Waterloo, ON
- $120,000 to $150,000 CAD / year
- Full-time
…Laboratories (QVIL), WaveRyde benefits from strong support from QVIL and leaders in the wireless industry. Based in Waterloo, Ontario, near Toronto, the company is in the heart of Canada’s…
Added 1 hour ago
ELYSIS - Stagiaire génie procédé / Process engineer (Hiver 2027)Intern
Rio Tinto
Saguenay, QC
…revolutionary new way to produce aluminum, eliminating carbon dioxide and all other greenhouse gas emissions from the traditional smelting…
Added 1 hour ago
RT
ELYSIS- Spécialiste en industrialisation d'équipements mécaniques / Industrialization Specialist - Mechanical Equipment
Rio Tinto
Montreal, QC
- Full-time
Added 1 hour ago
ELYSIS - Stagiaire Industrialisation équipement de production/ Industrisalization Intern (Hiver 2027)
Rio Tinto
Montreal, QC
Added 1 hour ago
HC
Intern - Mechatronics Engineer
Human Computer Lab
Remote, Canada
- Full-time
- Remote
Human Computer Lab is a research lab building character robots that feel alive and responsive. Our first robot, LeLamp, explores a new category of consumer robotics where everyday objects…
Added 2 hours ago
PR
Senior Mechanical Engineer
Promise Robotics
Calgary, AB
- Full-time
Research and evaluate mechanical products for application feasibility by applying knowledge of engineering principles for our continual product development
Added 2 hours ago
CI
Lead Engineer, Active Equities, Public Markets Technology
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Lead Software Engineer, Active Equities Technology, you will provide technical leadership in designing, developing, deploying, and supporting technology solutions that enable the Active…
Added 2 hours ago
Principal Offensive Security
Varicent
Toronto, ON
…smarter go-to-market strategies, maximize seller performance, and unlock untapped potential. Varicent stands at the forefront of innovation, celebrated as a market leader in the 2025…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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