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Added 10 mins ago
E
Quality Lead
EllisDon
Fort Saskatchewan, AB
- Full-time
They value diversity and inclusion, understanding that different perspectives lead to innovation. We are committed to sustainable and equitable relationships with Indigenous communities,…
Added 10 mins ago
C
Senior Manager, Content Development and Production (French Services) (On Site)
CBC/Radio-Canada
Saguenay, QC
- Full-time
In this role, you will plan, direct and lead technical production operations and personnel. You will evaluate and recommend equipment acquisitions and capital projects to optimize…
Added 10 mins ago
UO
Finance Manager
University of British Columbia
Vancouver, BC · UBCV | University Services Building (USB)
- $8,087.08 to $12,117.08 CAD / month
- Full-time
Provides strategic advice and guidance to departments, managers and senior leadership within the Finance & Operations portfolio (VPFO)
Added 10 mins ago
C
Senior Consultant, Salesforce Developer
CIBC
Toronto, ON
- Full-time
…and teams. As a Sr Consultant, Salesforce Developer, you'll lead the design and delivery of complex enterprise Customer Relationship Management (CRM) solutions that align with CIBC’s…
Added 10 mins ago
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Principal Data Analyst
Autodesk
Vancouver, BC · BC · Toronto, ON · ON · Montreal, QC · Quebec, QC · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
…customers. We are looking for a Principal Data Analyst to serve as a senior individual contributor and trusted thought partner to Product, Engineering, Strategy, Research, and business…
Added 24 mins ago
WI
Senior Technical Director - Tailings, Waste Dumps and Stockpiles
WSP in Canada
Calgary, AB
- Full-time
Step into a senior technical leadership role that will shape the future of mine waste management across British Columbia, Alberta, and beyond. As the Regional Lead for Mine Waste Dumps &…
Added 24 mins ago
VA
Senior Accountant, Finance Systems & Operations Lead
Vancouver Aboriginal Child and Family Services Society
Vancouver, BC
- Full-time
Reporting to the Director of Finance, the Senior Accountant, Finance Systems & Operations Lead is responsible for providing operational leadership, supervision, and technical accounting…
Added 24 mins ago
R&
Principal Data Scientist, Agentic AI Technical Lead
Robots & Pencils
Canada
- Full-time
We're looking for a Principal Data Scientist to serve as the technical lead across an entire agentic AI program. This role is ideal for a deeply experienced data science and AI leader who…
Added 24 mins ago
AI
Mainframe DevOps Migration Consultant
Aptino, Inc.
Canada
- Contract
We are looking for a Senior Mainframe DevOps / SCM Consultant with strong experience in IBM z/OS, CA Endevor, Git, IBM DBB, and IDD/Wazi to support mainframe modernization and SCM migration…
Added 24 mins ago
A
Manager, Enterprise Service Desk (Tier 1)
Abacus
NB · Chiasson Office, NB
- Full-time
…high team performance, and directly supporting the front-line technical team. The ideal candidate will bridge technical execution with operational goals, ensuring service delivery remains…
Added 24 mins ago
AS
Senior Site Reliability / DataOps Engineer
Apex Systems
Toronto, ON
- $40 to $60 USD / hour
- Contract
Lead or contribute to incident calls and drive technical actions through resolution.
Added 24 mins ago
SR
Project Manager
Swim Recruiting
Victoria, BC
- $80 to $110 CAD / hour
- Contract
…leadership, structured planning and clear communication with senior managers and stakeholders. You will help establish project scope and controls, coordinate multidisciplinary resources,…
Added 24 mins ago
ST
Vice President of Engineering
Swiftlink Technologies Inc.
Richmond, BC
- Full-time
Swiftlink is seeking a VP of Engineering with extensive semiconductor industry experience, strong technical leadership, and proven engineering management capabilities. This executive will…
Added 24 mins ago
AS
JP2239 - IT Project Manager - Senior
Apex Systems
Toronto, ON
- $71 to $76 USD / hour
- Contract
We are seeking an experienced Senior IT Project Manager to lead a large-scale Payments Technology initiative within a fast-paced financial services environment. This role requires a…
Added 24 mins ago
TH
Senior Project Manager – Geotechnical – Vancouver, BC
The Headhunters Recruitment
Vancouver, BC
- Full-time
We are seeking an experienced Senior Project Manager to join a growing team specializing in ground improvement, foundation support, earth retention, and geotechnical construction solutions…
Added 24 mins ago
SS
Architecte Senior de Solutions (Expérience en Intelligence Artificielle)
Sopra Steria
Montreal, QC
- Full-time
As a Senior Solution Architect (AI Experienced), you will play a strategic role in defining and delivering modern enterprise solutions leveraging multiple technology ecosystems including…
Added 24 mins ago
HT
Designer, Development (Electrical)
Husky Technologies
Bolton, ON
- Full-time
The Senior Designer, Development (Electrical) will be a key contributor to these product development teams, responsible for designing and delivering robust, safe and reliable electrical…
Added 24 mins ago
AI
Lead Data Scientist
Alberta iGaming Corporation (AiGC)
AB · Greater Edmonton Metropolitan Area
- Full-time
We're looking for a Lead Data Scientist to lead the application of advanced data science and analytical methodologies to enable safe, fair, and responsible iGaming in Alberta by providing…
Added 26 mins ago
BI
Staff Machine Learning / Operations Research Engineer
Burq, Inc.
Remote, Canada
- Full-time
- Remote
Hardest problems: lead the most ambiguous, high-stakes modeling and optimization problems from framing through production, and guide technical work across Engineering and Data
Added 26 mins ago
Sr. Manager, Project Engineering
Barry Callebaut
Brantford, ON
…States. In collaboration with cross-functional engineering and technical teams, the Major Project Engineering Manager will lead and support the successful execution of these large-scale…
Added 26 mins ago
E
Power Development Engineer
Enbridge
Calgary, AB · Toronto, ON
- Full-time
…excellence, innovation, and sustainable growth. We are looking for a Senior Power Development Engineer to provide technical leadership and commercial support for power generation…
Added 26 mins ago
Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
You will establish the standards, delivery frameworks, procurement strategies, and technical governance that every site inherits and executes against. Working across engineering,…
Added 40 mins ago
K
Senior Product Manager, Growth
KOHO
Remote, Canada
- $160,000 to $200,000 CAD / year
- Full-time
- Remote
We’re looking for a Senior Product Manager to join KOHO’s Growth team. You’ll lead a dedicated growth pod focused on one of our highest-leverage problems: either converting more registered…
Added 53 mins ago
K
Senior Analyst - Fuel and Fuel Channel Analysis
Kinectrics
Toronto, ON
- Full-time
Position: Senior Analyst - Fuel and Fuel Channel Assessment
Added 53 mins ago
AC
Property Field Claims Manager
Allstate Canada
ON · Ontario, Canada
- Full-time
…of Field Property Advisors across Ontario. Reporting to the Senior Manager, Property Claims, this role supports the achievement of Allstate Canada's strategic objectives through strong…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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