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Added 14 mins ago
QM
Shift Leader
Q2 Management
Woodstock, ON
- Full-time
Shift Leaders are the technical expert on performing quality control inspections and parts rework. They run the shift they are scheduled for and lead the team on that shift.
Added 14 mins ago
Laboratory Assistant
ALS
Calgary, AB · CAN - AB - Calgary
Other duties as assigned by Supervisor or Team Leader.
Added 24 mins ago
W
HR Business Partner
Weyerhaeuser
Grande Prairie, AB
- Full-time
Weyerhaeuser is seeking a talented Human Resources Business Partner to join our Western Lumber HR Team. This role will support a non unionized manufacturing site in Grande Prairie, AB. In…
Added 24 mins ago
LS
Surface Tailings Operator
Lake Shore Gold
Timmins, ON
- Full-time
Excellent opportunity to continue your career with an established industry leader
Added 24 mins ago
PT
Controller
Platinum Track Services Inc
ON · York, ON
- Contract
…motivated and detail-oriented Controller to join our leadership team. This is an excellent opportunity for an accounting professional who is looking for long-term growth, increased…
Added 24 mins ago
DH
Wire Harness Fabricator - Mid Canada Mod Centre
De Havilland Aircraft of Canada Limited
Breslau, ON
- Full-time
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 28 mins ago
A
Property Field Claims Manager
Allstate
Toronto, ON
- Full-time
…belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity…
Added 28 mins ago
D
Prentiss Site Administrative Specialist
Dow
Prentiss, AB
- Full-time
…environment and enjoys supporting leaders, teams, and business operations. In this role, you will provide broad administrative support while exercising discretion, independent judgment, and…
Added 28 mins ago
B
Centre of Excellence (COE) Change Partner
BMO
Toronto, ON · FCP
- Full-time
Works as part of a “deal team” with COE program owner and operations partners to ensure effective process design & sustainment plans are in place.
Added 28 mins ago
R
Gestionnaire Principal, Synchronisation de l'approvisionnement / Senior Manager, Supply Synchronization
RTX
Longueuil, QC
- Full-time
Pratt & Whitney Canada (P&WC) est un leader mondial de l’innovation aérospatiale, dont le siège social est situé à Longueuil, au Québec, depuis 1928. Nous concevons et fabriquons des…
Added 28 mins ago
PC
Tram Operations Manager, Jasper Skytram
Pursuit Collection
Jasper, AB · CAN - Jasper Skytram
- Full-time
You will be driving operational excellence through hands-on management and proactive communication. You’ll lead a team of up to 20, overseeing lift operations personnel with a sharp eye on…
Added 43 mins ago
FB
Grocery Department Manager
Farm Boy Inc.
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…
Added 43 mins ago
TT
Commissioning Project Manager
Trojan Technologies
London, ON
- $75,000 to $85,000 CAD / year
- Full-time
When you join the Trojan Technologies team and the broader Veralto network, you become part of a unique culture where purpose meets possibility: where the work we do makes an everyday…
Added 54 mins ago
BC
Practice Leader/Subject Matter Expert (SME), Mine Tailings Facility Management & Engineer of Record
BBA Consultants
Mont-Tremblant, QC
- Full-time
BBA is seeking a recognized practice leader or subject matter expert in mine tailings facility management to guide the growth of the practice and maintain technical excellence. With at…
Added 56 mins ago
BC
Practice Leader/Subject Matter Expert (SME), Mine Tailings Facility Management & Engineer of Record
BBA Consultants
Sudbury, ON
- Full-time
BBA is seeking a recognized practice leader or subject matter expert in mine tailings facility management to guide the growth of the practice and maintain technical excellence. With at…
Added 58 mins ago
AI
Senior Accounting Analyst
American Iron and Metal
Montreal, QC
- Full-time
We are seeking a detail-oriented and analytical Senior Accounting Analyst to join our finance team. This role plays a key part in financial reporting, analysis, and process improvement,…
Added 58 mins ago
C
Process Technician
Catalent
Strathroy-Caradoc, ON · Strathroy, Ontario
- Full-time
We have an opportunity for a Process Technician to join our team. In this role, you will develop skills in your primary area and a secondary area, becoming a specialist in one and…
Added 58 mins ago
AE
Analyst - Risk Management
American Express
Toronto, ON
- Full-time
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and…
Added 58 mins ago
Wire Harness Fabricator - Mid Canada Mod Centre
Westerkirk
Breslau, ON
…production, maintenance, repair, and overhaul (MRO) services. Our operations are supported by a team of skilled engineers, technicians, and industry professionals who are dedicated to…
Added 58 mins ago
QT
Warehouse Logistics Coordinator
Quarterback Transportation
Toronto, ON
- Full-time
At Quarterback Transportation we believe that people make the difference. We are looking for professional, hardworking, outgoing individuals to join our team.
Added 58 mins ago
T
Contact Centre Rep II - TD Auto Finance Customer Service (English & French)
TD
Toronto, ON
- Full-time
As a valued member of our Contact Centre Team, you will:
Added 1 hour ago
C
Senior Data Engineer
Clio
Toronto, ON
- Full-time
Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.
Added 1 hour ago
SE
HSE Specialist
Source Energy
Grande Prairie, AB
- Full-time
As an HSE Specialist, you'll be a leader in safeguarding our workforce, you’re not just ensuring safety; you’re the key to smooth operations, promoting a workplace where everyone can…
Added 1 hour ago
K
Director, Insights, Innovation and RandD (18-month contract)
KFC
Vaughan, ON
- Full-time
…FIT (Food Innovation & Technology aka Product Development) team from concept through commercialization. The Director partners closely with Marketing, Operations, Supply Chain and…
Added 1 hour ago
FB
Grocery Department Manager
Farm Boy Inc.
Mississauga, ON
- $55,000 to $60,000 CAD / year
- Full-time
As a key leader within our store, you’ll support Farm Boy’s vision of the best fresh shopping experience by delivering exceptional customer service and guiding your department to achieve…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and build enterprise workforce management capabilities, including forecasting, staffing, scheduling, adherence, and operational reporting, using Java, Spring Boot, React, and related technologies. Develop and integrate APIs, microservices, event-driven workflows, and data models while supporting cloud deployment, CI/CD, production reliability, and collaboration with cross-functional stakeholders.

Requirements

Requires 8+ years of full-stack software development experience, strong Java and Spring Boot skills, and frontend experience with React or Angular and TypeScript. Candidates should understand workforce management processes and have experience with APIs, distributed services, relational databases, cloud or containerized applications, and integrations with operational platforms.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Forecasting
Scheduling Algorithms
REST APIs
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
CI/CD
Jenkins

Benefits

Health Insurance
Language Courses
Relocation Program
Professional Development Opportunities
Certification Programs
Mentorship Programs

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
Angular
TypeScript
Node.js
Workforce Management
Contact Center
Forecasting
Capacity Planning
Scheduling
Adherence
Intraday Management
Shrinkage
Occupancy
Service Level Management
Domain-Driven Design
REST APIs
OpenAPI
Microservices
Event-Driven Architecture
PostgreSQL
AWS
Amazon Connect
Jenkins
Kubernetes
Kafka
RabbitMQ
CI/CD
Optimization Algorithms

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