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Added 1 day ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…Experience (CX), and operational business processes. You will use Java and Spring Boot to develop scalable backend services, React with TypeScript to create responsive user experiences, and…
Added 1 day ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and…
Added 1 day ago
M
Senior Routing Engine Developer (CX Platform)
Miratech
Canada
- Full-time
We are looking for a Senior Routing Engine Developer to design and build the next generation interaction routing platform powering enterprise-scale contact center operation. You will…
Added 1 day ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…Experience (CX), and operational business processes. You will use Java and Spring Boot to develop scalable backend services, React with TypeScript to create responsive user experiences, and…
Added 1 day ago
A
Software Developer
AppDirect
Montreal, QC
- Full-time
Core Java & Java Frameworks: Spring Framework / J2EE / Reactor
Added 1 day ago
S
Java Developer
Synechron
Calgary, AB
- Full-time
We are seeking a highly motivated Java Backend Developer, the ideal candidate will have strong experience in Java, Spring Boot, RESTful APIs, microservices, cloud platforms, databases, and…
Added 1 day ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
…contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while…
Added 1 day ago
M
Senior Full Stack Java Engineer
Miratech
Canada
- Full-time
…and maintain reliable full-stack applications. You will use Java and Spring Boot to develop scalable backend services, Angular or React with TypeScript to create responsive user…
Added 1 day ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and…
Added 1 day ago
H
Senior Full Stack Engineer (Azure Cloud Platform)
HCLTech
Calgary, AB
- Full-time
Develop backend services using Node.js, Python, .NET, or Java.
Added 1 day ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
…reporting in telecom and contact center environments. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and…
Added 1 day ago
M
Senior Full Stack Java Engineer - CX & Contact Center Solutions
Miratech
Canada
- Full-time
…contact center solutions. You will shape scalable solutions using Java, Spring Boot, React, TypeScript, API-first design, event-driven architecture, and cloud-native practices while…
Added 1 day ago
HP
Cloud Developer / Développeur Infonuagique
Hewlett Packard Enterprise
Montreal, QC · St. Laurent, Quebec, Canada
- $64,500 to $107,500 CAD / year
- Full-time
Cloud Developer / Développeur InfonuagiqueThis role has been designed as 'Hybrid' with a requirement that you will work on average 2 days per week from an HPE office.
Added 1 day ago
MG
Principal Engineer / Architect
Matrix Global
Toronto, ON
- Full-time
Design and develop enterprise applications and microservices using Java and Scala.
Added 1 day ago
MG
Java Engineer
Matrix Global
Toronto, ON
- Full-time
We are seeking a talented and motivated Java Engineer with strong experience in the Microsoft Azure ecosystem to join our growing engineering team. In this role, you will be responsible for…
Added 1 day ago
NC
SWIM Software Developer
NAV CANADA
Ottawa, ON
- Full-time
…backend microservices in an object orientated language like Java to support our in-house Enterprise Service Bus. Microservices will be deployed to our Container Orchestration Platform based…
Added 2 days ago
M
Back End Developer
Mantu
Montreal, QC
- Full-time
Our client is looking for an Intermediate Back-end Developer to contribute to the modernization of critical business platforms and the evolution of strategic application solutions.
Added 2 days ago
AT
Sr Principal Developer
Aspen Technology
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
AspenTech is looking for a talented and energetic Developer to join the Enterprise Operations Platform (EOP) organization. In this position, you will be a member of an Agile development…
Added 2 days ago
C
Senior Full Stack Developer (Angular & Java)
Cognizant
Toronto, ON
- $68,422 to $114,000 CAD / year
- Full-time
We are seeking a highly skilled Senior Full Stack Developer (Angular & Java) to join our Digital Engineering team. In this role, you will design, develop, and support scalable enterprise…
Added 2 days ago
C
Développeur(euse) Java sénior
CGI
Montreal, QC
- Full-time
CGI is seeking four Senior Java Developers to strengthen our consulting delivery teams in Montréal and Toronto. You will design, develop, modernize, integrate, and support enterprise grade…
Added 2 days ago
M
Full-Stack Software Engineer
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…solutions using C#, .NET, F#, React, microservices, and Azure Kubernetes Service (AKS). This role offers the opportunity to work with complex business and calculation logic, strengthen…
Added 2 days ago
M
Staff Software Engineer - Core Edge Processing
Marqeta
Remote, Canada
- Full-time
- Remote
A Java expert with strong fundamentals in concurrency, performance, and building reliable systems at scale
Added 2 days ago
M
Senior Full Stack Engineer, Customer & Cardholder Experiences
Marqeta
Remote, Canada
- Full-time
- Remote
Experience in developing applications with modern Java backend stack using Spring Boot and Kubernetes on AWS.
Added 2 days ago
C
Consultant, Java Back End Developer
CIBC
Toronto, ON
- Full-time
…reliable, and client-focused digital experiences. As a Consultant, Java Back End Developer, you'll play a hands-on role in designing, developing, and implementing enterprise-scale…
Added 2 days ago
C
Consultant, Java Back End Developer
CIBC
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…reliable, and client-focused digital experiences. As a Consultant, Java Back End Developer, you'll play a hands-on role in designing, developing, and implementing enterprise-scale…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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