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Added 10 mins ago
CI
Project Manager (Nuclear)
Calian in Space & Technology
Toronto, ON
- Full-time
Lead and deliver large or strategic programs comprising multiple projects, multi-disciplinary teams, and subcontractors.
Added 10 mins ago
CI
Developer in Test
Centah Inc.
Toronto, ON
- $90,000 to $105,000 CAD / year
- Full-time
…their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that…
Added 10 mins ago
E
Director, GTM Operations Analytics and Insights
Equinix
Toronto, ON
- Full-time
…with other professionals to develop, assess, facilitate and/or lead programs and processes to support business objectives and strategy…
Added 10 mins ago
OH
Bilingual Care Coordinator, Regular Full Time, Central Ottawa General, Labelle
Ontario Health atHome
Ottawa, ON
- Full-time
Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our…
Added 10 mins ago
B
Electrical, instrumentation and Control Engineer
Brunel
Oakville, ON
- $61 to $88 CAD / hour
- Contract
Brunel is seeking an experienced Senior Electrical, Instrumentation & Controls Engineer to support the delivery of custom-designed water treatment projects.
Added 10 mins ago
IA
Planner
Indotronix Avani Group
Toronto, ON
- Contract
…more than $50 million annually. This role supports project delivery, ensuring alignment with overall project objectives, milestones, and performance…
Added 10 mins ago
T
Senior Manager - Software Development
Tangerine
Toronto, ON
- Full-time
…and drive for results, experience in large program technology delivery and superior organization & communication…
Added 10 mins ago
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Dir. Software Development
UKG
Montreal, QC
- Full-time
Added 10 mins ago
SH
Personal Support Manager
SE Health
ON · York, ON
- Full-time
As a Personal Support Manager (RPN - Registered Practical Nurse), you will oversee the delivery of client care for a community PSW team in the Central Simcoe Region. You will ensure high…
Added 10 mins ago
ME
Senior Protection & Control Engineer
Morson Edge (Canada)
Burnaby, BC
- $95 to $120 CAD / hour
- Contract
Lead or coordinate multidisciplinary design teams on major engineering and utility infrastructure projects
Added 10 mins ago
MR
Lead Electrical Engineer/Partner
Meridia Recruitment Solutions, a KBRS Company
Bedford, NS
- Full-time
…opportunity offers the successful candidate the ability to build and lead an electrical division while benefiting from an existing client base, active project pipeline, operational support,…
Added 10 mins ago
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Manager, Information Technology
SPE - Serruya Private Equity
Markham, ON
- Full-time
…seeking an experienced Senior Manager, Information Technology to lead our IT function and help build a scalable, secure, and high-performing technology…
Added 10 mins ago
J
Director of Customer Success
Jetson
North Vancouver, BC
- Full-time
As Director of Customer Success, you lead the team that owns the homeowner relationship from Closed Won through install readiness. You are accountable for keeping signed customers engaged…
Added 11 mins ago
Director of Customer Success
Jetson Home
North Vancouver, BC
As Director of Customer Success, you lead the team that owns the homeowner relationship from Closed Won through install readiness. You are accountable for keeping signed customers engaged…
Added 11 mins ago
M
Project Manager, Group Benefits Operations
Manulife
Toronto, ON · Kitchener, ON · Waterloo, ON
- Full-time
…governance, produces decision-ready insights, and coordinates delivery across Operations, Product, Technology, Finance, Risk, Compliance, Procurement, and external…
Added 11 mins ago
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Advisor, Public Markets Solutions
Public Sector Pension Investment Board
Montreal, QC
- Full-time
The team connects investment priorities with technology delivery, working collaboratively with business, data, technology and operational partners to translate business needs into practical…
Added 11 mins ago
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Superviseur des opérations (quart de soir) / Operations Supervisor (Evening Shift)
RTX
Mirabel, QC
- Full-time
Added 11 mins ago
CI
Developer in Test
Centah Inc
Remote, Canada
- Full-time
- Remote
…their home service programs. We specialize in enterprise-scale lead management software designed specifically for the home services industry, built to handle the complexity and volume that…
Added 11 mins ago
Director & Head, Global GTB Sales Execution and Business Management - Toronto
Scotiabank
Toronto, ON
Drive delivery of revenue, core deposit, fee, pipeline, client acquisition, and growth objectives; identify performance gaps and lead timely remediation.
Added 11 mins ago
Senior Manager - Software Development
Scotiabank
Toronto, ON
…and drive for results, experience in large program technology delivery and superior organization & communication…
Added 11 mins ago
Director, Programs and Policy
Winnipeg Regional Health Authority
Winnipeg, MB
8. Lead policy development and procedures for all programs and services in conjunction with the policy review committee.
Added 26 mins ago
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Adjoint(e) de direction / Executive Assistant
Fasken
Montreal, QC
- Full-time
Project Management & Integration: Lead coordination of marketing initiatives and special projects, leveraging project tracking tools and dashboards. Ensure seamless execution and on-time…
Added 26 mins ago
Senior Manager, Benefits
Smurfit Westrock
Candiac, QC
Smurfit Westrock seeks a Senior Manager, Canada Retirement & Health & Welfare Benefits to lead strategy, governance, administration, and compliance for Canadian retirement and employee…
Added 26 mins ago
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Manager, Customer Contact Optimization Analytics and Insights
BMO
Toronto, ON · BMOPLACE
- Full-time
Contribute to the delivery of reports and presentations that evaluate and analyze the effectiveness of programs and initiatives
Added 40 mins ago
A
Senior Software Engineer
AltaML
Toronto, ON
- $130,000 to $150,000 CAD / year
- Full-time
…to take days into hours. Estimates, sprint commitments, and delivery timelines should reflect that reality, not pre-AI…

Miratech

Senior Full Stack Java Engineer - Workforce Management (WFM)

Canada

Full-time

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Job details

Job type: Full-time
Experience: 8+ years of experience in full-stack software development, including ownership of production applications.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization, and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989.

Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%.

Job Description

We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling, real-time adherence, intraday management, and operational reporting in contact center environment. You will use Java and Spring Boot to deliver scalable services, React with TypeScript to create intuitive workforce applications, and Node.js where appropriate for integrations or supporting components. The role suits an engineer who can translate complex workforce rules and high-volume operational data into maintainable, auditable software. Experience with Customer Experience (CX) platforms is a strong advantage; practical knowledge of WFM processes or products is preferred.

Responsibilities:

Design and implement workforce planning, forecasting, scheduling, and optimization capabilities using Java, Spring Boot, and established domain-driven design practices.
Build microservices for forecasting, staffing calculations, schedule generation, shift management, adherence, exceptions, and operational reporting.
Develop responsive workforce applications using TypeScript and React, with accessible workflows for planners, supervisors, and employees.
Design and consume REST APIs using an API-first approach; define and maintain clear OpenAPI/Swagger contracts and versioning standards.
Implement event-driven workflows that ingest and publish schedule changes, agent states, queue metrics, forecasts, and adherence events.
Integrate WFM capabilities with CX platforms, ACD and routing systems, HR systems, payroll, identity services, and enterprise data platforms.
Model workforce and operational data in PostgreSQL and other relational databases, with attention to integrity, history, time zones, and query performance.
Containerize services and contribute to cloud-native deployment patterns, configuration management, and environment consistency.
Build and maintain CI/CD pipelines, including Jenkins, automated tests, quality gates, and repeatable deployment processes.
Troubleshoot production issues and optimize application performance, batch processing, concurrency, scalability, and reliability.
Participate in code reviews, technical design sessions, architecture discussions, sprint planning, and continuous improvement activities.
Collaborate with Product, Operations Research, QA, DevOps, UX, and other stakeholders to convert needs into deliverable solutions.

Qualifications

8+ years of experience in full-stack software development, including ownership of production applications.
Strong understanding of workforce management concepts, including forecasting, staffing, scheduling, adherence, intraday management, shrinkage, occupancy, and service level management.
Experience working with complex business rules engines, optimization logic, scheduling algorithms, or workforce planning workflows.
Strong hands-on experience with Java and Spring technologies, particularly Spring Boot, REST services, security, and persistence
Solid frontend development experience with Angular or React, TypeScript, component-based design, state management, and modern testing practices.
Familiarity with Node.js for integrations, lightweight services, build tooling, or supporting components.
Experience integrating WFM with ACD, routing, HR, payroll, CRM, or data warehouse platforms.
Experience with AWS services and Amazon Connect is preferred.
Proven experience designing REST APIs, microservices, and event-driven services in distributed environments.
Strong SQL skills and experience designing efficient data models in PostgreSQL or comparable relational databases.
Experience developing, deploying, or supporting cloud-based and containerized applications.
Excellent communication skills, including the ability to produce clear technical documentation and lead client-facing workshops.

Nice to have:

Experience building configurable rule engines for labor policies, scheduling constraints, or workforce optimization scenarios.
Exposure to workforce forecasting models, simulation techniques, optimization algorithms, or machine learning applications in workforce planning.
Experience with real-time operational data processing and event-driven architectures supporting workforce adherence and performance management.
Experience with Kafka, RabbitMQ, or similar messaging and event-streaming technologies.
Exposure to workforce analytics, optimization techniques, or operational research concepts.
Familiarity with Jenkins, Kubernetes, cloud platforms, observability tooling, and secure software delivery practices.
Practical experience with AI-assisted software development or AI-enabled solutions, including tools such as Claude or GitHub Copilot, is a plus.

Additional Information

We offer:

Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program.
Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
Global Impact: collaborate on impactful projects for top global clients and shape the future of industries.
Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.

* Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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More about this job

Responsibilities

Design and implement scalable workforce management solutions including forecasting, scheduling, and real-time adherence using Java and Spring Boot. Collaborate with cross-functional teams to integrate these capabilities with CX platforms, HR systems, and enterprise data environments.

Requirements

Requires 8+ years of full-stack development experience with strong proficiency in Java, Spring Boot, and modern frontend frameworks like React or Angular. Candidates must possess deep knowledge of workforce management processes and experience building distributed, event-driven microservices.

Skills

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
Cloud-native development
Event-driven architecture
Domain-driven design
SQL
AWS

Benefits

Health insurance
Language courses
Relocation program
Professional development opportunities
Certification programs
Mentorship programs
Talent investment programs
Internal mobility opportunities
Internship opportunities

Visa sponsorship

Not detected in the job text

Keywords

Java
Spring Boot
React
TypeScript
Node.js
Workforce Management
Microservices
REST APIs
PostgreSQL
CI/CD
Jenkins
AWS
Amazon Connect
Domain-driven design
Event-driven architecture
SQL
Kubernetes
Kafka
RabbitMQ
Cloud-native
Forecasting
Scheduling
Capacity planning
Operational reporting
CX platforms
ACD
Optimization algorithms
Simulation techniques
Machine learning
Observability

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